Despite paying $325 to be in the "preffered partner program" two seniors waited 4 days for my AC…read more(installed by Christian) to be repaired during a heat wave Waited home all day Monday only to be told they couldn't come until the following day, despite promises they would come and gave S and Z a call at 3:30 pm They came in 30 minutes and by 5:00 my AC was up and running! Since the buy out, this company is terrible and I will never use them again

my house was hit by lightning tonight and I called for an emergency visit around 7 pm as there were…read moresome odd electrical things happening like super dim and super bright lights. I was assured someone could come as they were operating until 10 pm. When I called at 9:30 I was told no one could come until tomorrow. So now my daughters and I are sleeping in a home that we don't know is safe. I'll be calling someone else tomorrow

I had a GREAT experience using Service Experts Philadelphia, Perry was personable, experienced and…read moreshowed for the appointment on the early side of the timeline. It's a comfort knowing all is right with my system! I'll continue using Service Experts Philadelphia, for sure! Thanks folks

When it was wesley woods it was no where close to perfect. No service experts is the worst. 4 phone…read morecalls today from billing about my credit card not working because the incompetence of the lady who took my new number a couple of moths ago didn't delete the old one. Now the kid that said it was resolved didn't resolve it because another phone call. DO NOT TRUST THIS COMPANY WITH YOUR HEATING AND AC NEEDS

Our Technician Darrell Flack provided excellent service when our AC unit stopped blowing cool air…read more He also pointed out some important things that I was doing incorrectly with my system like installing the filter correctly. He was very knowledgeable and patient. I would definitely use Aireserv again.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service

Finding a reliable HVAC company even before COVID was like finding a needle in a hay stack in…read moreChester county. DiBiase makes the 4th HVAC company we've had in our home since we bought it. We have four different systems at this place, a gas heater in garage, Mitsubishi cassette above the garage, heat pump, and a geo-thermal system. Finding someone who is able to deal with all those at once hasn't been easy. We found one company, but then he ghosted us because he had staffing issues. Kurt showed up for a fall check-up. First time here. And he found a filter in an exchanger/handler that all 3 previous HVAC people missed. The place had been vacant for 5 years before we bought it 2 years ago and it clearly hadn't been changed in all that time. We had an airflow issue on the second floor, and this filter was the 2nd stop up from the basement. All the prior companies had looked at the same piece of equipment and not one of them noticed there was a filter to be changed. Until Kurt. It was so filthy and clogged it's no wonder we had an air flow problem. That alone gets DiBiase 5 stars. But we've also used them before at our last property and they were equally knowledgeable, polite, educational, and effective. And they take thorough notes, pictures, and truly build a file on your property which says they know about relationship management and are in it for the the long haul. I'm a tough sell, but I'm sold on DiBiase.

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

Dan is very professional and quoted me a very fair price. Ditto as to a couple other future…read moreplumbing projects I may need done. Glad I discovered his business! Would use again!

Dan is extremely knowledgeable and competent. His prices are reasonable and he is a very nice…read moreperson too. He has the proper credentials to work in the WC borough.

On May 30th, 2023 James Brown PHAC did a great job of installing a discharge pump in our basement…read moreto evacuate drain water from our kitchen sink one floor above and the washing machine adjacent to it. Their technicians arrived on time, got down to work, were professional, courteous and completed the job the same day. We requested some extra bracing and noise-reduction and Doug again was on time and addressed the issues. I highly recommend James Brown for any plumbing needs you have at a reasonable price.

During this deep freeze weather my heating system gave out. Scott and his team were quickly…read moreresponsive to my needs. Spent two days installing a new system. His two employees Tyler and Jim worked for two days until the system was replaced. They were extremely professional, efficient and did a great job. Scott, their boss, touched base with me both during the work and after completion of the job to gauge my satisfaction with their work. Simultaneously, a plumbing job that was scheduled prior to my loss of heat, was performed by Joe. To say he was personable and professional would be a huge understatement. What a great team!

We called Mattioni to come to our house to troubleshoot some bathroom lavatory leaks that were…read moregoing on. We also wanted an an estimate for a new humidifier, to change out the lavatory handles that had been installed backwards, replace a utility room faucet, and to do a general inspection of all the plumbing In our house. We have plans to add a new bathroom to our unfinished basement and he had good advice about that. The humidifier went in without a hitch! The handles on the lavatories were changed without a problem! The new utility sink faucet that was installed was a dream! My lavatory leaks though...these had to be tinkered wIth several times., on several different days. You are thinking, WHY FIVE STARS???? This is why! Our plumber came out several times, in a very timely manner, to make things right. He could have easily told us that this was a worse repair than what it was. He was unfailingly polite, and optimistic and got the leak problem solved. Everyone that I've talked to or dealt with at Mattioni Plumbing has been very profesdional and helpful. I look forward to calling them for our basement bathroom project because I am sure that they willl do it right, and more importantly, if there are any unforeseen problems, THEY WILL MAKE IT RIGHT!

Way over-priced and they charge in advance of the job. I canceled the following work and it takes…read moreforever to get the refund, which is less than half of the original charge. It's interesting how the 'reviews' on THEIR website are so high.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Could not be happier with TImothy Off. When the hot water heater died in my rental property they…read morecame highly recommended by my carpenter. My tenet called that morning and they were by lunchtime. Even through some miscommunication (on our end, not there's) they made sure everything was taken care of and my tenet had hot water by the time she got home! Lorna, in their office, was so helpful and kind. She got all the answers I needed and made quick arrangements. I will definitely use them again for myself and also recommend them to my clients.

Service was prompt but quality and price were poor. Outside…read morewater spigot was installed and cracked/broke within a year, used rusting parts. Company refused to replace. Needed a simple water valve that costs $10 at Home Depot and was charged $250. The repair man showed the price in his catalog as if that justified the price gouging. After using them several times, I'll never use again after the above incidences. Mike Phillips West Chester, PA

Home HVAC came to my home today to perform pre-winter service on my forced hot air propane heater…read moreand my Lennox heat pump. The technician (Zack) did an outstanding job in checking each individual piece of my HVAC system. He was both extremely thorough and courteous. He made a few recommendations on items I could take to make my system both longer-lasting and efficient. Thus adding value and longevity to my system without adding any additional cost. I would highly recommend this business without qualification.

They are very professional and did a great job fixing my furnace. The service I received was A++read more