What a wonderful store. We love our custom made furniture. Ash was lovely and so very helpful…read moremaking sure our piece was just what we wanted. We were able to explore the store and see all options and choose what elements we wanted. It was made to our exact measurements. Ash ensured we were kept up to date with production and shipping. Sending photos to make sure it was what we asked for. It is just beautiful and looks great in our home. Thank you Ash!

Ash and his team at Rustic Home are absolutely fantastic! I had a very specific layout that I…read morewanted for my outdoor patio area and nothing off-the-shelf would work. Someone re commended I visit Rustic Home to do a custom table and I am so glad I did! Ash showed me what he could do and then said he could create whatever size, color and configuration that I needed. 4 weeks later I have these fabulously handmade ironwood coffee tables with matching die tables. They are brilliantly crafted and will literally last a lifetime. Such amazing workmanship. I could never have dreamed to have such beautiful furniture for my space! Ash is such a pleasure to work with as well. I cannot recommend them enough!!!

I have been looking for a particular piece of furniture for a while, I've been to about 10 stores!…read moreI was so happy that right when I walked in I saw exactly what I was looking for and even cuter than I thought I'd find! They had a good selection of furniture and a ton of beds for a really great price. Service was fantastic, he helped me carry and load the piece of furniture into my car for me. I was in and out of that place in 10 mins! I'm so happy I stumbled upon this place I would have been searching forever! Thanks again for the help!

Amazing store. Have the privilege to work with Javier. He was honest. Quick and very reliable. Was…read moregoing to order from Ashley's furniture store but Javier gave me the exact same items I wanted for a much lower price. Answered all questions I needed. Was transparent and very efficient. AAA+ all around. Highly recommended.

We came here for a quick walk after celebrating a BIRTHDAY LUNCH next door at Shabuworks! And…read moreunexpectedly, we also had to use the RESTROOMS which were pretty clean by the way... After using the restrooms, we started BROWSING. The walkways were a bit narrow so if you see incoming traffic by pedestrians you will have to squeeze by each other quite UNCOMFORTABLY!... SERVICE: There's no greeting and I didn't see any staff in sight except at the cashier. It looks like everyone is focused on getting the job done and DONE on out of here! SELECTIONS: 5/10 I was shocked to see sofas that are slightly damaged and/or have STAINS on them still going for almost $1,000! And that is a RED FLAG for get the hell out of here! Now I know why it's called CRATE and BARREL OUTLET!... Because LET us get on OUT of here!!!!!!!!

This place is a great place for get larger furniture, such as couches and tables for a discounted…read moreprice. It's a warehouse atmosphere with large furniture items that are not sellable at full price. Items are sold AS IS and there are multiples sales here and there. It's worth checking out and I love coming here when I am in the area. Customer service has been great in my opinion. If you're looking for a particularly pricey item is a good place to shop. The smaller kitchen items though aren't as much at a discount and frankly many of the smaller items are at regular price which is disappointing. Great for larger pricey pieces, not worth it for other kitchenware and home decor.

Their store is amazing! So many great finds. Especially around the holidays. The florals are…read morebeautiful & look real.

I just want to give many thanks to the phenomenal employee, Nikki. I went in yesterday after work…read moreabout 5pm, an hour before they closed. Which.. never enough time as I'm a slow browser. I just moved into a new home and was grabbing a couple decorative items for my dining table, kitchen and living room. I don't have an eye for designing spaces but really want my space to feel elevated, as if I had a designer come in and work their magic. Nikki was beyond fabulous. She was so genuine in helping me find items that felt like me, was so understanding of my price range, not pushy or salesy, so lovely! She stayed with me a bit after close to make sure I would walk out with forever pieces that I will love for years to come. I will totally do my shopping here for my home, gifts for family and friends, and more. They have the most darling options, and prices are totally fair. Checkout my photos to see some of my perfect finds!

Amazing customer service! They have a great selection of affordable furniture, and the staff was…read morefriendly and very helpful. I'm happy with my purchase and would definitely shop here again!

Helpful staff go above and beyond. They were easy to work with and were patient as we sent them…read morepicture after picture for price quote. The set up our couch on delivery and were professional.

I was looking for a specific piece to go in my kitchen. Tala helped me custom order a cabinet to…read moremeet the style and dimensions needed. She went above and beyond to get my piece right including a correction. She was very professional and a pleasure to work with. I highly recommend her and Coastal Furniture.

When we decided to build our house in Encinitas, we wanted this house to have a coastal feeling…read more We met with Tala( owner) and she helped us pick out the light and airy fabric for our sofa. She also helped with the design we were anticipating. Tala knew we had a cat, so she included extra fabric as a blanket to put over the head of the sofa for our cat to perch on. In addition, Tala threw in extra accent pillows at no charge. We love Tala and we love our sofa! We also saw this fantastic bright entry way console table which matches perfectly with the entry way chandelier. We had the most wonderful experience with Tala.

We've bought our last 2 sectional couches here and loved our experience both times!…read moreSo many big box stores charge you 2x the cost of the couch for wanting a fabric that's not white or light grey, which wasn't practical for our growing family. Both couches have survived an 80 lb dog and a baby/toddler. They were so wonderful at helping us customize the pieces and pick fabrics that can withstand living. They asked us great questions that helped us figure out what was most important to us.

I would give Roomors 10 stars if I could. I have used them from time to time throughout the years…read morebut now I'm doing a full remodel on a condo and Kristin has been amazing. She is so responsive to my emails for pricing and really takes the time to sit down with you to see what would work best in your space. Her husband Mark took the time to draw a layout of my great room and place cut out pieces in it to show what configurations would work best in a very challenging space. In regards to pricing, you are getting the highest quality furniture from high-end vendors at a fraction of the cost. Hence, for this thrifty gal, it's my dream. Getting the best of the best furniture for less. I seriously love this place. If they don't have what you are looking for, they can custom order pieces that are better quality than expensive well knowretailers! Make sure you make an appointment and you will not be disappointed!

Had a great experience in store with Adrian, and then smooth on time delivery with Miguel and his…read morecoworker. My husband and I are so happy with our new couch and how easy it was to buy it and get it delivered.

Walked in, did a lap, found a beautiful green velvet sectional, bought it and left. Was delivered…read moreas expected, only 2 days later and it's perfect. Would recommend for sure.

My husband and myself went to Basset Furniture about nine months ago after the passing of our final…read moreFrenchie with the intention to indulge in some higher end furniture that will fit our new no kids/no pets lifestyle. We went into the store in San Marcos, one of many furniture dealers we visited in the North County area, with the intention to develop a sense of what we were looking for. It was nice to have guidance on the products fit into our vision and our designer/sales rep Patty was incredibly responsive and helpful in answering our questions. She was also very patient as we returned multiple times over a number of weeks. As a business owner I like to be a judicious buyer so we didn't want to rush into any big decisions especially in this economy. We found a couple of items at various places that we liked but our experience with Basset Furniture was so positive that we returned there to make our purchase. The final enticement being a 0% interest rate for 36 months which worked out great to spread the cost out over time - and allow us to indulge more than originally planned. We ordered a BDI media center, a BDI bar, an oversize stuffed chair (on floor/clearance), and a Himolla Stratus loveseat. the stuffed chair was a Bassett product which was on clearance. I was not totally sure about the stuffed chair when we impulse bought it off the floor but it is just amazing. It is like a small couch for two people and so darn comfortable. The entertainment center and the bar came from the same company (BDI) and we are very pleased with the look of it as well as the quality. Basset is still getting us a replacement for a misalignment on our bar and I will update this review once that comes. They were very responsive to this issue. The delivery of our power loveseat had a couple of complications (not unexpected for a product being shipped from Germany) but Basset was able to assist us in resolving this over a few months of back and forth. The final product is the beautiful living room of our dreams. Tiffany was an incredible resource on the back end assisting us with any issues and overall our experience with the San Marcos Bassett furniture store has been excellent. Once this first 20k in furniture is paid off we plan to purchase many more items in coming years and will be visiting this store first when making big purchases. Hopefully Patty and Tiffany are still there in the coming years to provide the amazing service we have experienced this time around.

They charged me $214.43 for a restocking fee even though the product arrived to their store damaged…read moreand I was told by Debbie that she couldn't get me a perfect one. The $214.43 is more than their stated restocking fee as I bought the item on sale. I wrote customer service the following: Subject: Urgent: Refund Request for Damaged Caspian Chairside Table - Order/Transaction #W0036174 Dear Bassett Furniture Co. Customer Service, I am writing to request a full refund for a Caspian Chairside Table 6S24-0643 that I purchased for $949.00 during a sale. The table arrived at your San Marcos store damaged, and upon inspection, Debbie, a representative at the San Marcos store, informed me that a perfect, undamaged replacement could not be secured. Due to the item arriving damaged, I requested a refund. I was subsequently charged a significant amount, with $214.43 being withheld from my refund. I firmly believe that a restocking fee should not apply in this situation, as the table was damaged upon arrival and was never delivered to my home; I inspected it at your showroom. Even if a restocking fee were applicable, your standard 15% restocking fee on the purchase price of $949.00 would amount to $142.35. The $214.43 that was withheld significantly exceeds this amount, representing more than the stated 15%. Therefore, I am requesting a full refund of the $214.43 that was withheld. This amount represents the difference between the full purchase price and the refund I received. Alternatively, if a full refund of the withheld amount is not possible despite the table arriving damaged and no undamaged replacement being available, I request that the restocking fee be adjusted to the stated 15% of the purchase price, which is $142.35. This would mean I am owed an additional $72.08 ($214.43 - $142.35). I expect a fair resolution to this matter. Please process the refund of $214.43 or, at a minimum, the $72.08 difference to adhere to your stated restocking fee policy for damaged goods. I look forward to your prompt response and a resolution to this issue. You can reach me at ***-***-**** or ******@gmail.com

Wow this place has some brutal reviews. Personally we had a great experience but we went late on a…read moreweek night. Maybe that's the key? The sales people greeted us as we came in, and checked up on us a few times over the course of the hour while we were there wandering. They were happy to tell us about the ordering process, fabric customization, how the store is sorted, and how to use the take home sheets to figure out what's best for our space. They even told us about the TikTok viral couch they're gotten a ton of orders for. Thanks for the great experience!

We visited Living Spaces in Vista early afternoon and returned this evening with the rest of our…read morefamily because we were seriously considering making a purchase. We just couldn't decide between two sofas on display. Unfortunately, our experience with one of the sales associates, Sara, was very disappointing. She repeatedly asked if we had made a decision, which made us feel rushed and pressured rather than welcomed and helped. As we were leaving, I smiled, waved, and said goodbye to her, but she completely ignored me and turned her head away. I found that extremely discourteous and unnecessary. When we first arrived, we were also immediately told that we couldn't stay long because of construction and that we needed to be out by 9:00 p.m. I understand that stores have construction and closing procedures, but the way it was communicated felt very abrupt. We came back with our family because we were genuinely interested in purchasing furniture. Unfortunately, the customer service we received left a very negative impression and ultimately took away from what should have been a positive shopping experience. I hope management takes this feedback seriously.