Great service! Honest answers and very pleased with our purchase. Thank you! We are very happy to…read morebe able to support our local businesses. Stop by and check out their products. I'm surprised with the negative reviews. The below reviews can be misleading. It's one persons point of a view. They could've had a bad day and nothing to do with the store. Find out for yourself. Make your own judgment. Thanks again.

Just purchased a sleeper sofa and recliner. The gentleman who assisted us the day we purchased and…read morethe gentleman who helped us today for the pickup were both very friendly and knowledgeable! The whole process was straightforward and quick, no gimmicks or pushy upsells. We had previously looked at Mor and Jerome's and we were more impressed with the quality and lower prices at Vivian's. The building looks small from the outside but they have a pretty great selection inside. I would highly recommend this location and will be coming back the next time we need furniture.

We came here for a quick walk after celebrating a BIRTHDAY LUNCH next door at Shabuworks! And…read moreunexpectedly, we also had to use the RESTROOMS which were pretty clean by the way... After using the restrooms, we started BROWSING. The walkways were a bit narrow so if you see incoming traffic by pedestrians you will have to squeeze by each other quite UNCOMFORTABLY!... SERVICE: There's no greeting and I didn't see any staff in sight except at the cashier. It looks like everyone is focused on getting the job done and DONE on out of here! SELECTIONS: 5/10 I was shocked to see sofas that are slightly damaged and/or have STAINS on them still going for almost $1,000! And that is a RED FLAG for get the hell out of here! Now I know why it's called CRATE and BARREL OUTLET!... Because LET us get on OUT of here!!!!!!!!

This place is a great place for get larger furniture, such as couches and tables for a discounted…read moreprice. It's a warehouse atmosphere with large furniture items that are not sellable at full price. Items are sold AS IS and there are multiples sales here and there. It's worth checking out and I love coming here when I am in the area. Customer service has been great in my opinion. If you're looking for a particularly pricey item is a good place to shop. The smaller kitchen items though aren't as much at a discount and frankly many of the smaller items are at regular price which is disappointing. Great for larger pricey pieces, not worth it for other kitchenware and home decor.

In 1996, I opened my own law practice and bought a complete office suite from GML - which I am…read morestill using today. Over the years, I have purchased many more pieces of office furniture from GML. And any time I have had an issue with that furniture, the folks at GML have always been there to help promptly, cheerfully and often gratis. I unhesitatingly recommend GML to anyone in need of office furniture. The ladies and gentlemen at GML are fantastic!

I just moved house and needed a desk and chair for a home office. People weren't responding to me…read moreon Offer Up, and Home Depot, Ikea, etc. only delivered online and/or required the hassle of assembly, and there was no way to try out the product first. So I just found GML on google and I'm so glad I did! They have a HUGE inventory selection, including bar stools and dining room tables and chairs (although it's mainly office furniture). I got a great used standing desk, and a new chair. I had a minor issue with the chair and they agreed to make it right no questions asked. Customer for life here!

Skylar's does not disappoint. They have the best selection and value of patio furniture in North…read moreCounty. You could probably find some items cheaper at other store but you'd sacrifice quality and service. And the delivery was seamless. We recently purchased a couch for our patio room and we are thrilled with the comfort, design and craftmanship. We will shop there first when we're in the market for our next furniture purchase.

I had a great experience working with the team at Skylers furniture to help set up my backyard…read morepatio for the summer season this year. I stopped at the warehouse sale I happen to catch and the team was really eager to help me after discussing my wants and needs and budget. There was one set that I wasn't totally sold on so I left that day without anything, but I couldn't stop thinking about it so I went to the store the next day in the village and John was able to help set me up with order and payment and delivery all before the 4th of July! Delivery was smooth they showed up on time and were able to bring everything into the backyard and AJ went above and beyond and helping style to make our backyard cozy. They didn't have the side table that came with my set in stock at the time of delivery, but they let me choose another one and I picked up at the store at a later time. I didn't even think about using Skyler's because I assumed it would be out of my budget, but I'm really happy with my purchase and now our backyard is cozy and usable. I would consider shopping at Skyler's next time I need a new piece of furniture. I love that it's locally owned and the customer services above and beyond thank you AJ, John Skyler and Brent!

If you're looking for quality furniture at an affordable price, Johnson's Furniture is the place to…read morego. You'll find unique, one-of-a-kind pieces that are sure to fit your style and your home perfectly. With an accredited interior designer on-site, offering expertise in color, design, and space planning, you'll receive personalized guidance to help you choose furniture you'll love for years to come. Our family has shopped at Johnson's for generations, and we continue to be impressed by their quality, service, and selection. We're confident you'll love them as much as we do. Stop by and see for yourself--you'll truly be glad you did! With gratitude, Karisa Gleason

I normally do not write negative reviews, but after multiple experiences with Johnson Interior, I…read morefeel people should know what happened. About 10 years ago, I purchased a petite lift chair for my mother, who was 85 years old and about 155 lbs . The chair was wonderful -- comfortable, appropriately sized for a small person, and it lasted for years. My mother is now 95 years old, on hospice, weighs about 90 pounds. When Johnson interior sent me an email saying that they were having a sale I decided to buy my mom the chair again for her body size now. ecause the original chair worked so well, I contacted Johnson Interior to purchase the exact same chair again. Oh When I called, I specifically asked for the same model. When I went into the store to complete the paperwork, the owner showed me color options, including a gray chair color . I agreed to the gray color, believing it was simply the same model petite chair originally purchased. What was delivered was completely different. The new chair is oversized and appears designed for a much larger person It said bariatric size-- not for a frail hospice patient. My mother sinks into it, and the material traps heat. One day when I was caring for her myself and lifted her out of the chair, her back was completely drenched in sweat and her shirt smelt like gas and peroxide. She has bumps on the back of her hair line and her eyes had pink circles around them . When I contacted Johnson Interior, instead of helping resolve the issue directly, I was told I had to deal with the manufacturer myself because "too much time had passed." The problem is, I did not discover how bad the chair truly was until I personally cared for my mother for an afternoon Unfortunately, this was not my first difficult experience with this company. I also purchased a mattress from them that was supposed to be medium firm, but the wrong mattress was delivered. On top of that, finally they picked up the mattress and delivered a firm mattress. Upon receiving the Firm mattress they delivered it took off the cover and then it's the second bedroom so when I went in there like a day later it smelt so bad so I contacted the company and said that it smelt really bad . it had a strong chemical/plastic odor. Again, Johnson Interior directed me to handle the problem with the manufacturer myself. I had to file claims, coordinate inspections, and spend valuable time dealing with the issue while also working full-time and caring for my mother on hospice. Eventually, the manufacturer's inspector confirmed the mattress was defective, and I finally received a refund. My frustration is simple: when a business sells a product, they should stand behind it and help their customers when something goes wrong. Customers should not be forced to chase manufacturers, file claims, and manage the entire process themselves. Caring for a loved one on hospice is already emotionally and physically exhausting. These situations added unnecessary stress during a very difficult time. Based on my experiences, I would not recommend Johnson Interior. I would give no stars but it's not possible to do that. What would be improved how about good customer service and giving grace to people who have busy lives and being honest.

They charged me $214.43 for a restocking fee even though the product arrived to their store damaged…read moreand I was told by Debbie that she couldn't get me a perfect one. The $214.43 is more than their stated restocking fee as I bought the item on sale. I wrote customer service the following: Subject: Urgent: Refund Request for Damaged Caspian Chairside Table - Order/Transaction #W0036174 Dear Bassett Furniture Co. Customer Service, I am writing to request a full refund for a Caspian Chairside Table 6S24-0643 that I purchased for $949.00 during a sale. The table arrived at your San Marcos store damaged, and upon inspection, Debbie, a representative at the San Marcos store, informed me that a perfect, undamaged replacement could not be secured. Due to the item arriving damaged, I requested a refund. I was subsequently charged a significant amount, with $214.43 being withheld from my refund. I firmly believe that a restocking fee should not apply in this situation, as the table was damaged upon arrival and was never delivered to my home; I inspected it at your showroom. Even if a restocking fee were applicable, your standard 15% restocking fee on the purchase price of $949.00 would amount to $142.35. The $214.43 that was withheld significantly exceeds this amount, representing more than the stated 15%. Therefore, I am requesting a full refund of the $214.43 that was withheld. This amount represents the difference between the full purchase price and the refund I received. Alternatively, if a full refund of the withheld amount is not possible despite the table arriving damaged and no undamaged replacement being available, I request that the restocking fee be adjusted to the stated 15% of the purchase price, which is $142.35. This would mean I am owed an additional $72.08 ($214.43 - $142.35). I expect a fair resolution to this matter. Please process the refund of $214.43 or, at a minimum, the $72.08 difference to adhere to your stated restocking fee policy for damaged goods. I look forward to your prompt response and a resolution to this issue. You can reach me at ***-***-**** or ******@gmail.com

Bought a custom leather couch and ottoman LESS THAN 5 years ago. Got the extended warranty which…read moredoesn't expire until Nov 2025. My couch has spots where the leather color has come off. They will NOT honor their warranty! The icing on the cake of purchasing this couch was when the manager told me he has a dog and boys that climb all over it and that he had it for 10 years and it still looked great. He even showed me photos!! DON'T BUY FROM THESE GUYS. I don't have kids and dogs running all over my couch. It's my husband and me. That's it! And the photos show what my couch looks like. Shame on Bassett for not honoring their furniture!!

Awesome customer service he was able to get my couch custom to the measurements I gave him ! In…read moreless then 2 weeks my couches where delivered to my home! Worth the drive from San ysidro to Escondido !

This place of business has very nice furniture at a reasonable price. Didn't expect to find nice…read morequality items here but I was wrong . The manager was excellent. You need to check them out if you need some furniture

This outlet offers quality mattresses with reasonable prices. Our mattresses arrived on time.read more

My brother and I are friends with this Mattress store and this lovely lady named Bruna. If you're…read morein the area I can vouch for her quality and service. They cut out the middleman and pass the savings on to the customer. An excellent value and Malouf is my favorite brand which she carries.