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    Ethan Allen

    3.9 (50 reviews)
    Closed 10:00 am - 6:00 pm

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    The couch after 2 year
    S B.

    I have a very strange shaped family room, in which we use every day! About 20 years ago I bought Ethan Allen to help furnish it. Very happy with original furniture ! I went back two years ago, to help replace it. They do not make sofa or 11/2 chairs that would fit my room. With the designer guidance we recovered through Ethan Allen all the furniture I also bought a new rug and a leather ottoman! The cost was no different than buying brand new . I was assured the material would be the best for my family The workmanship was excellent the fabric is so unacceptable. I did not buy the extended warranty. In the year my mother got sick and Died in Canada and I did not have time to follow up on wear and stains on the couch. The fabric has worn terribly, it stained , it attracts dirt and after a year my original couch 20 years old fabric looked better than it does. I do cover and vacuum frequently. I've had them professionally cleaned ! I'm beyond disappointed Ethan Allen will do nothing , thru do not stand behind their product. I would not recommend this business or will go back now that I'm replacing my living room furniture! I'm so disappointed

    Where I now hide all my videogames and Dvds instead of on the wall. Our dog approves.
    Chad N.

    Earlier this year my fiance Iman and I decided to go look at some furniture. In all honesty, we had zero plans to purchase anything but just wanted to see what was available in the San Marcos showroom. And then we met Nikki Brouillette. She was patient and incredibly helpful with every question we asked. Iman and I both have different styles but somehow Nikki was able to help us pick stuff where we both felt satisfied. This in turn resulted in us going from intending to spend zero dollars to, spending somewhere in the ballpark of 30,000 along with an entire home remodel (paint/floors/electrical). Which is 100% thanks to the dedication and knowledge that Nikki contributed to the process. And once the furniture was delivered, the interior design vision she painted for us on her computer came to life. Like Cinderella, but with amazing furniture and design instead of some weird pumpkin carriage. Overall, we couldn't be happier with how everything looks and appreciate all the work Nikki put into helping us find all the finishing touch cherries on top of our dream house. Incredible job. Sincerely, A very impressed Chad and Iman

    Thanks for the broken, unfinished table. Ps, chairs never showed.... oops.
    Dan C.

    One star is way too high given the current issue my family is dealing with. For starters my home is basically an Ethan Allen showroom. We have purchased tens of thousands of dollars over the years from this location and have remained loyal, but what happened this past week is from a horror story. It started when the delivery branch came to my home and in the first few seconds made racially disparaging comments to my wife. Imagine buying furniture from a high end retailer, spending a good sum of money, patiently waiting two months and then on the exciting "big day" when items are to be delivered, you are verbally abused!! This has been our experience thus far. A woman alone with small children being racially slurred at the door!! What the???!! Being made to feel this way is completely unacceptable and appalling in this world. Should I add that the item was damaged, unfinished (as if they forgot to complete the build) and unusable? What happened to EA??!!?? Fast forward 48 hours of countless calls to customer service and being handed around while the store, distribution and a customer service center all do very little outside of blame the other party and offer poor apologies, we have no timeline for replacement or resolution. I personally do NOT feel that the customer is "always right" , but this is so far out of bounds that I'm stunned. We all make mistakes and as a company, it's how you handle issues that defines your legacy. Maybe this will have a good ending. Stay tuned. providing what used to be a superior experience and product, seems to be in jeopardy.

    excited about my gorgeous new light
    Nijole T.

    Really one of the best furniture options in the area! I loved the service as well as the selection here, they are really the only store on Furniture Row that carry quality and the style of furniture that I like. Prices are high, but they have a clearance section in the back with great deals where I found a beautiful chandelier for a great price. They wrapped it up nicely for me and brought it out to the car for easy loading. Worth a stop when you need something for your home!

    Laura D.

    This is a pretty huge Ethan Allen. It's way the heck out in San Marcos, off the 78. But it's worth it if you're seriously looking for furniture. The prices are up there, but the construction, fabrics and styles are pretty good. The only big huge bummer is how long it takes. Usually 6-8 weeks. Even takes 3 weeks just to get a delivery of a floor sample. One of the benefits is that they have good displays, with entire rooms of furniture so you can see how they go together. For the most part, the stuff they have is best suited for your grandmother's Beverly Hills mansion. But if you look around, you'll probably find something that appeals to you. Found a great dining room table I'm thinking of getting. I happened to mention to Virginia Foley, the person who was helping me, that I was picking out paint colors and she spent 1/2 hour with me going through paint color books. Asked if she would do a color consultation but she said they only do that when you need to coordinate with stuff you're buying at Ethan Allen.Good parking.

    The leather discolored quickly and they wouldn't replace it.   Lousy quality, lousy cushion, $3200 for the recliner!  Don't buy their fabric

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    6 months ago

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    1 year ago

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    4 months ago

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    2 years ago

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    3 years ago

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    6 years ago

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    10 years ago

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    16 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    Jennifer B.

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    3 years ago

    Elizabeth was very helpful and pleasant to work with. We are enjoying our new furniture and would highly recommend her!

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    7 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    5 years ago

    Excellent in every respect. Highly professional, thorough, and insightful. Very highly recommend to any serious buyer.

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    5 years ago

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Ethan Allen

    Review Highlights - Ethan Allen

    Elizabeth Ramirez was recommended to me to help get me back on track.

    Mentioned in 5 reviews

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