so.. OK, I LOVE this store, I could linger in there for well over an hour. There's always a great find. Perfect place to pick up a gift, or something to brighten your own living space. However, I have, on several occasions, encountered the greatest of all my pet peeves in Home Goods.... POOR... no, make that HORRIBLE! CUSTOMER SERVICE. Back around the holidays, I was waiting in what I perceived to be "the line", only to be barked at by an associate that I needed to be standing "over there" (my bad..) so, as I tried to navigate an overflowing cart around a display I was trying to avoid knocking glass objects off of, another customer was tearing into the manager on duty about the cashier being the most rude person she'd ever encountered, blah, blah, blah... I thought, WOW, this lady is nasty! give the poor girl a break! I'm sure they've been busy, I'm sure they're tired from working long shifts, etc., ! Then it happened. I got up to said cashier. I smiled, said hello. NOTHING. I even went a step further, and said "how are you?' again, NOTHING. Unless you consider gum-cracking a reply. At this point, I'm thinking.. maybe she's hard of hearing? Oh wait, no, that can't be it, because now she's having back-and-forth with a stock-boy, and she has no problem hearing HIM. I quickly find that she is neither deaf, NOR speech impaired! She's quick with the sarcastic wit, and even decides to pepper it up with an F-bomb for my added pleasure! (yay! now I won't have to stop at the biker-bar on my way home!) It's cool, though, I can handle it. I'm just glad my kids aren't with me to hear it. At this point, ringing up my purchase has become secondary to her flirtations with stock-boy. I think in the midst of her distraction, she forgot to ring up one of my purchases and just put it right in the bag. (bonus!) Normally I'd feel guilty about this, but trust me, it was like a $2 item. Anyway... everything's all rung up now. ('Cept for that darn napkin ring). So I'm standing there waiting for the total of my purchase. Instead I'm getting the total inside scoop on her weekend plans, AND a boost in my blood pressure! AAGGHHH!!! She's not telling me any thinggg!!! Maybe I'm just free to go, I think to myself..
maybe she'll keep cracking her gum to give me the total, like that counting horse trick I saw that time on Leno....
Sorry I doubted that first lady.. the one complaining about the rude cashier. I soooooo agree, that girl has no business whatsoever working with the public. EVER. Still love the store though! read more