Customer service. The owner is one of the rudest people I have ever encountered…read more It is surprising how he stays in business.

This is an awesome store in the heart of Edina. We used Tim R for a project and we're thrilled with…read morethe service. All text, calls or emails were answered with in hours. Tim has a great sense of style and vision. Would highly recommended.

First lets talk about location...its pretty great, not too far off Hwy 100 and Excelsior…read more There are plenty of other stores in the area, but they have their own parking lot so you don't have to try to scavenge for street parking. I came in specifically to look at Joybird sofas as they are an authorized retailer and have sofas on the sales floor. Its scary to make an online purchase (and such a large, custom purchase) without touching and feeling an item, so I was thrilled to learn this store was so close to home and had what I was looking to purchase. I had a great time working with Kristin. After countless emails and a couple visits to the store I ordered my sofa, and also ended up with a chair and lamp. Kristin was great to offer her designer opinion while listening to mine and helping me make the big decision based on my existing home design. They offer financing (OAC) and 'white glove' delivery (they take all the packaging stuff with them when they leave, set the item in the room of your choosing) just like Joybird, but they will for other items you purchase there, too. The kicker is the 2 week in home trial period. Keep it for two weeks and if you decide you hate it they will take it back to the store and offer you store credit to replace the item. This really eased my worry about spending 2K on a sofa I may not like as much in person. I can't wait until it arrives! They also have home decor items here, like pillows and lamps. Its a super fun place to just look around and get inspiration, or fall in love with a custom fox lamp which would totally look amazing on your nightstand. Or maybe that fun mounted anatomical model of a heart on your desk. Or maybe that chair with acrylic arms. You get the idea... Inventory is changing constantly, so visit often. See you there!

I walked in my with my kelly green coat and my hot pink pants and immediately saw some bright…read moreorange chairs and a sales person that had purple hair. I immediately knew I was going to be at home in this store. There was furniture and accessories, for you neutral people there was plenty of that. For those of us who like color, plenty of that too. My designer Billie was super sweet and let me browse but also let me know that anything can be custom ordered and that this is just a small sampling of what they can get for me. I wasn't sure if I could afford it so I had her price out a chair for me it was $1100 but they had a 20% off sale so it would be $880. I'm new to furniture shopshopping so I went to another store later (La-Z-Boy) and it was comparable to that. I walked in at 20 minutes to closing on a Sunday night, but Billie didn't seem rushed at all. I was the one saying "let's just wrap this up. Can you give me something to look at online?" And she gave me two websites she thought I would like based on our conversations and looking at what they have to offer. I will see where our furniture shopping journey takes me but I plan to be back!

Business is out of business! Empty storefront! I need 85 characters and I was asked to add more…read morethoughts, but I really don't have any! The store is closed.

Omg this place is great!…read more I'd never been here before and my sister-in-law asked me to meet her to get my opinion on a table she was considering. When I got there I could tell right away that they were not a consignment shop, all pieces are original and very unique! Prices aren't too shabby either. I have a couple photos attached but I could've spent the day. I'm still trying to figure out what pieces I can't live without but I could spend a fortune! The sales associate was friendly and not overbearing. Check it out if you're looking for some accent pieces, night stands, TV stand, tables, chairs, and bookcases. They have something for everyone: industrial, modern, post-modern, country, Southwest, rustic, anything. Very unique colors, distressed, clean finished. As you can see, I can't say enough about the place!

Staff was friendly and accommodating of our toddler. They put her drinks in lidded cups for us. I…read morewouldn't call it a toddler friendly restaurant though - don't expect booster seats or crayons. She did however love the "waterfalls" and the music in bathrooms. We had 3 dance parties in the private bathrooms because she just couldn't get enough. Food wise- it's ok. You can't go wrong with burrata. The lobster roll was a little disappointing. A smallish roll with a bit of lobster resting on the top. Sides are a la cart. I forget which steak we ordered but it was decent. It was cooked nicely and had good flavor. The menu is half fancy half diner. You can get a burger and chocolate chip cookies or steak and affogato. The value is in the aesthetics and not the food. Don't expect the best meal of your life or you'll be disappointed. Catch the sunset for a lovely glow around the fountain and chandeliers.

The Restoration Hardware Rooftop Restaurant in Edina promises elegance. What it delivers is…read moresomething far less refined. The RH store downstairs is beautiful -- thoughtfully staged showrooms with on-trend furniture, flattering lighting, and aspirational everything. Upstairs, though, feels curiously drab by comparison: gray floors, gray seating, chandeliers with fake plastic candles, large fake trees that scream "mall atrium," and marble tables permanently covered in water stains. For a company that trades in curated aesthetics, the restaurant is joyless, even tacky. The menu doesn't redeem it. The cheapest glass of cabernet is $25 -- from a Robert Hall bottle you can buy at Total Wine for fifteen to twenty bucks. I wish I were joking. This glass of wine set the tone for pricing untethered from quality. The burger was passable but unremarkable, its patties overcooked and lacking much flavor. The $56 petite filet was the real tragedy: lukewarm upon arrival, burnt around the edges, rare-pushing-raw in the middle, completely flavorless, and shockingly dry. After two tentative bites, I had to set it aside. My dad tried a bite too, and agreed something was wrong with the meat. 30 minutes later, a stomach event proved us both right. The Béarnaise sauce, usually my ride-or-die, arrived broken, watery, and depressing. If this were your first taste of Béarnaise, you'd never order it again. The service was almost as bad as the food. When I told our server something seemed off with the steak, he silently took the plate, avoided eye contact, and walked away. As someone who has worked in a variety of restaurants, that short interaction that lacked any attempt of finding a resolution was the most shocking part of the night. RH built its reputation on staging perfection. Here, that illusion collapses under the weight of overpriced wine, flavorless food, and inattentive service. For a restaurant so heavily invested in appearances, it's astonishing how little care goes into the experience.

With other decor stores in the mall, none of them are like Home & Beyond. Fantastic selection of…read moredecor for any room in your house. Multiple things I found that I would label a "unique find" The floor associate didn't have much knowledge on product (New shipment, out of stock or at another location) If you know what you want and or looking for, great choice. If you're looking for advice and or a guided experience, it might be tough. I'd return, there's a lot to grab.

I find some of the best items for my house at this store. I bought a gorgeous painting here that…read morefits perfectly with my home decor. Service has always been great, this is definitely a destination I will make an extra trip for.

This is a really cool store. So many cool vintage items and craft (especially scrapbooking/junk…read morejournaling) things. It's like a giant yard sale. They have an outside area with giant letters from signs, garden items and such. The main rooms upstairs are all kinds of random pieces of art, photos and supplies, dolls and more and downstairs they have even more stuff to check out. Jam packed, can be a bit overwhelming. It was my first time going and didn't really know what to expect but I'll for sure be back to grab some things for my scrapbooks & other art projects. I will say it's a bit crowded & very warm, they did have fans in the basement which was nice.

Live this place! What a great experience. Staff are helpful and friendly. The eclectic vintage vibe…read moreis so fun! Two floors of antiques! The prices are very reasonable too. We'll be back!

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale

I went to this shop few weeks ago wanting to get some note cards. Sarah helped me out choosing the…read moreright card and putting the order in. The staff is really helpful and their customer service proved to be great. I would definitely go back.

This is my favorite store! There is something for everyone, and everyone who works there is happy…read moreand nice. I love getting gifts there.

You know how it goes. You have an idea of something you want to make (version two of the chili…read moregarlic crisp) and how you want to make it (sliced garlic instead of chopped), but no idea if the tool you would need (a mini-mandoline) exists. Spoiler alert: it DOES exist, and you can buy it in-store, today! This Crate and Barrel is located in the Galleria, so it is extremely convenient for me. Despite it being Saturday afternoon (and thus busy), there was ample parking. To add to the positive experience, I was immediately greeted by a helpful employee who directed me to the microplane department, where I found my precious (mini-mandoline). Superb! The clearance department was close by, too, and I found a gorgeous stainless steel bento box (at a great price). My coworkers are going to be so jealous. The final "make for a great experience" happened in hole I was in line to check out--another helpful employee asked if I was going to pay with a card (I was) and offered to check me out right away, so I was in and out as quick as can be. Thank you, Crate and Barrel!

I've been to this store's location a couple of times. Every time I've been has been good. I haven't…read morehad any issues trying to find what I need. The prices are bit expensive, but the quality of the products are created with higher standards, so that's expected. The service has always been quick and easy and no qualms for the most part.

I will not be shopping with West Elm again. I ordered these stockings with the same font, yet they…read morearrived in noticeably different sizes. Because they were "personalized," I was refused any correction or refund. Paying $60 for each stocking, I would expect a better quality product. I disputed the charge with my credit card company, who ultimately sided with me. Now West Elm is contacting me to repay the amount they lost--despite the error being entirely theirs and their refusal to stand behind their product.

This is for the location off second street. I came in to take a look at clearance bedding and was…read moredisappointed to hear corporate had taken several of the swatches away so I was not able to see a majority of the clearance colors. That's not the fault of the workers, but a critique of corporate. Staff was attentive to assist and I didn't feel like I wasn't taken seriously like some higher end store can make you feel, but I think they could perhaps use some coaching on return policy education. I tried to ask why two color ways were considered final sale when one was clearly marked clearance and the other sale. They just kinda waved their hands and said bedding in general is not returnable because they don't know how it's been used, etc. and they would only take it back if it was absolutely folded just the way it arrived and still at the stores discretion. That just put me off because even Target will accept returns for bedding. Just to save everyone the effort, I chatted with customer service and even they had to apologize and correct themselves that only clearance marked items ending in .97 are final sale. Items marked sale are still returnable.