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Armstrong Garden Centers - Competition of planter area

Armstrong Garden Centers

4.1(145 reviews)
0.1 mi
•$$

I popped in to see what is available at Armstrong since I haven't been to one in many years and now…read moreI'm a homeowner. I met Kayla and she was nice enough to tour me around and discuss some of my options, even though she's a merchandiser and not a "plant expert". She was so helpful and so kind! The options here are so nice, very elevated from HD or Lowe's, and I found a few fruit trees I'll come back for when I'm ready to execute my vision.

Upon arriving we were greeted by a gentleman name Andrew he was so kind and very knowledgeable…read moreabout organic and synthetic pesticides. He educated the hubby and I on how to minimize the grubs in my vegetable garden instead of totally eradicating them. He then educated on how to deal with pesky problems with ants and aphids. We walked away from that area feeling like we were more educated than when we came in and how we would deal with it moving forward using natural ingredients first. This being our first time here we decided to take a look around at the plants and trees and begin to have questions about the pomegranate trees in particular, as they were not in the area as the sign placed. Going to the front we had been standing there for a little bit while Andrew finished with a customer. Coming from the back, Gina approaches the cash register along side a client who was shopping as well who just happened to be finished shopping. She looks at my husband and I and says whichever one gets to you first but will be with you in just a moment and moves the lady in front of us. The lady that she decided to check out in front of us was a little older, so I excused it even though it did feel as if we were rudely overlooked. If Gina appropriately had acknowledge us being there first I wouldn't have said... "we have questions about an item in the back so if you could take care of her first that would be OK with us" but we weren't given the option but I let that go. So as soon as Andrew finishes up with his customer, we begin to discuss our inquiries about the pomegranate trees in the back and stated that we were having trouble locating them because the sign is possibly in the wrong place or maybe they were just out. So we asked, could he take us to the location so we could look together as there are so many trees and shrubs. Now, Gina is finished with her customer and is wandering around the cashier desk and he asked her could she assist us because he could not leave the cash register. She then taps her wrist looking at him and us and says I have to clock out..... what happened to her statement "which ever one of us finishes with you first will be with you right away... so he says can you stay here and watch the desk while I go take the customers to look for the item and she says sure..... Keep in mind... We arrived an hour and 15 minutes before closing so we have been here and still have half an hour until closing time. My husband and I felt very uncomfortable about the customer service as it felt like Gina was really cold and rude. She didn't appear to want to assist us anyway as her face and body language spoke a thousand words without apology. I really hope this was a fluke day for her as I would hate to think that she treats anyone this way representing Armstrong Garden. Andrew on the other hand is such a sweet guy, I told him we wouldn't take much of his time. He then said that the store made a mistake and that he would move the sign because they indeed were out of the taller pomegranate trees and was sorry and would move it to avoid confusion. He then showed us a section that had smaller pomegranate trees called "Wonderful" and a "Azadi" Persian Pomegranate tree that hadn't matured which was fine. We ended up buying both along with a grape vine. If it hadn't been for Andrew, I wouldn't have purchased from here just because the interaction and feeling we got from Gina was really rude.

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Armstrong Garden Centers - Plants mid planting

Plants mid planting

Armstrong Garden Centers
Armstrong Garden Centers - So cute! Magnolia!!!

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So cute! Magnolia!!!

Home & More - homedecor - Updated May 2026

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