Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

Ethical Home Pro was great to work with. We just had a water softener system installed by Kyle and…read morehe was fantastic. Kyle explained everything without even asking, was great at communicating, professional, and friendly. Everything came out great and is working well. They caught that we had iron in our water system that another company missed, which made sense to us since we could see rusty orange residue in sinks and toilet bowls if they were not cleaned in a sufficient amount of time. They were extremely thorough. We would definitely recommend this company.

This is the best, most reliable company there is.. not only were they on the lower end price wise,…read morethe quality of what they use is top notch and they're customer service is outstanding! Any questions I had they answered before, during, and EVEN after! One of the owners Mike is seriously awesome. Ask any question and he is on top of walking you through how to help. I felt so comfortable with this company and I'm so happy I picked them to put in my central air.

Ethan and team are willing to take on the hard projects. His team did an excellent job replacing…read moreour whole-house air source heat pump (removed Daikin Altherma, installed Spacepak Solstice). The unit was newly released from the manufacturer and had a few functions not quite as expected; but he stuck with it to finish the project. The overall workmanship was very good. I have full faith and confidence he'll be here to address any issues that might arise. The unit is now running great and we look forward to 20 years of super efficient operation with the support from he and his team.

Completly disappointed and frustrated in the overall quality of work , Samsung heat pump /AC sytsem…read morethey installed and follow up service. Although they claim to to keep their customers satisfied, they have not. We have had multiple issues including but not limited to internal and external leaks in the system. and two pump failures of which the warrantee did not cover one. They have not returned any calls for help in months. We have had to call in another company who found many issues. To date; we have spent over $2000.00 on repairs on a system that is less than two years old. Again, we are without the system during the hot days of summer waiting to get it repaired

When we bought our house, we were assured that All Ways was a great furnace service company, and I…read moredid see the prior service records. We called for service three times over several weeks and never got the courtesy of a return call. No way to run a business. Stay away, go somewhere that respects you.

Patrick was knowledgeable and willing to explain and answer questions. He didn't try to sell us…read moreanything more and gave us tips on how to keep our furnace in great shape.

Have used Joyce before and will use again when needed. Had…read moreto replace valves at the water meter, due to small leak. They came next day and gave estimate. They coordinated schedule with water company (to shut off at street) and did the work in less than 2 hours. Now it all works and at a reasonable cost. Today's tech's were Jonathan and Justyn.

Called for an estimate on replacing a heat register for a forced hot water system. Two guys showed…read moreup and said, "Well, we can't work on this because we're plumbers and we won't be able to give you a quote." They took pictures and sent it to the office. They charge me $129 for showing up. 3 days go by with no follow up call with a quote. When I called, there seemed to be confusion around getting me a quote. I was told that the master electrician would call on Monday with my quote. Surprised by that, I asked, "why would an electrician call me when the job had nothing to do with electrical?" I could not get an answer to that. Monday comes and no call. It's now been a few weeks and I've never heard back nor received service for what I paid for. Was my first time calling looking for a new heating and cooling service. Will never call this company again. My mistake was paying the $129 before receiving what I should have received.

I've had Yestramski servicing my 20kW Kohler for several years now, and have always been 110%…read moresatisfied with their work, both repairs and annual maintenance. Zack, the technician who usually does my service, is the absolute best and knows EVERYTHING about Kohler generators. The front office staff is always responsive and helpful with scheduling. I recommend them highly!

I had some generator/electrical work done which turned out great. I was ready for more follow up…read morework to be done, as I wanted to split the work into sections. I called a few times and someone would take my message, but I never heard back from anyone. Finally gave up...

Paid for a routine cleaning service. A couple months prior I installed a new oil burner along with…read morea few other components. It ran a little rough for a couple months with no real issue but decided to get a professional to adjust the air and etc. So to start the tech who did the service over tightened the thread on the drawer assembly cross threading it and causing it to leak an insane amount two days after service. An emergency tech comes to tell me that it probably was like that from the manufacturer (even though it was running fine before the service and I personally installed and inspected the drawer assembly two months prior.) He proceeded to tell me that it would cost $500 or more to have it fixed... gave them the benefit of the doubt just to be ignored and blocked by them. After installing another drawer assembly, I thought all would be good. But the tech did not tighten the set screws enough and the oil burner had fallen out of place causing a bunch more combustion issues. Also had to buy a stand for the burner to prevent it happening again. The oil pressure was also jacked all the way up( I assume by the emergency tech because it was leaking) instead of telling me any of this I had to fix it on my own. I was going to let it go until I was ignored and blocked. I get companies have to make money but it's the bare minimum being honest. And if you were an honest company you would have helped fix the problem you caused instead of gaslighting me and saying it will cost 500-700$. Especially when the part is less than 80$ and takes less than 10 minutes to swap.

These guys are the best contractors in any trade I have ever had the pleasure of working with. I…read morecannot praise them enough. Our house had hydronic heat on the first floor, but electric baseboards on the second. We wanted to get rid of the electric heat, and solicited several quotes. Jay was great, discussed multiple options, but was honest and up front that the tech guys would have to come out to really evaluate the feasibility and design of the project. Good indication of integrity up front. Tyler, the co-owner and lead installer, came out several days later to do a more thorough evaluation. Extremely courteous, professional, polite, and accommodating. Highly knowledgeable as well. Explained all the options and designs, and their pros and cons. No sales pitches etc. Just the facts. Really made the effort to preserve the character of our older style home. When his team started working, all very courteous, professional, knowledgeable. Showed up with masks and booties to protect our floors. Worked quickly and efficiently. Tyler was there the whole time, welcomed any questions, described exactly what they were doing and why. The finished product is superb, and blends perfectly into the house. All the work was done with the outmost attention to detail. When we ran the heat last night there was a problem, it would not shut off. I called Tyler, he called me back within 15 minutes, and was at our house within a half hour. The problem turned out to be an old defective valve in the pre-existing pump (which he could not have known about at the time). He worked to diagnose the problem and fixed it on the spot. Really cannot ask for anything more. Tyler and his team are superb. They should be teaching seminars on customer relationship building. Lastly, about the price. Are they the cheapest HVAC contractor out there? No. But their quote was very competitive. You may pay a little bit more than the cheapest bid, but you will not find his level of perfectionism anywhere else.

I called this past Sunday requesting a call back the next day, as I had heat but thought the…read morethermostat probably needed to be replaced. I got a call back immediately and an appointment for Monday morning. The technician, John was very thorough and explained the problem to me (not the thermostat) and did regular maintenance. He was very professional, courteous, and knowledgeable. The service charge was very reasonable. I would definitely recommend them and will use them again if/when needed.

We had a terrible experience with Brookside. We knew our HVAC had a leak, it had unfortunately been…read moreleaking year after year. We tried to use our AC right before an upcoming heat advisory and it wasn't working. Called Brookside, they sent a tech to diagnose the issues, that's all fine. The estimates they provided turned out to be grossly inflated (it feels like they came to a nice looking neighborhood and tried to take advantage of us) and then, when we told them we needed to have working AC within a few days time (for my son's birthday party) they made it seem like they were accommodating us by sending someone on a Friday, but that wasn't the case. They sent someone who wouldn't be able to make the fix (doesn't even carry materials on his truck) - they were trying to keep us on the line so that they could eventually get us on their schedule to charge an engorged rate. We ended up calling a local company run by two guys who are phenomenal, they came after hours (and didn't even charge us OT rates, just as a courtesy) and fixed our AC in three hours, charging FIVE TIMES less than what Brookside quoted.