One might not think of Yelp as a place get a recommendation for cremation services, but Yelp's not…read morejust about the next trendy restaurant anymore. Death stalks us and our loved ones. It is inevitable, no matter how hard we try to ignore it. And when it comes, even if it has been expected, it is the most terrible of experiences for those left behind. In that hour of need, when the hospital, nursing home, hospice nurse, or coroner asks who they should call to collect your loved one's remains, you could really not do better than to answer, "Please call Erie County Cremation Services (ECCS), we have made arrangements with them to handle everything." I was sadly in that position recently and so I have first hand, fresh, raw, experience on which to base this review. Several months ago my spouse was diagnosed with a terrible cancer and given a very poor prognosis. After that awful discussion about what they would want by way of arrangements, I knew that I had to find a funeral home to handle a direct cremation - the simplest possible disposition for a human body. I found ECCS somewhere online and contacted them via an email link on their website. The response was immediate, concise, professional, and considerate. A brief Q&A exchange followed until I was satisfied that I had all the information I needed. My spouse meanwhile, through their own strength and the phenomenal work of physicians at ECMC, defied the early dire predictions. That is a story for another time, but ultimately the disease was too diabolical, and my spouse's body could not keep it at bay any longer and they began to be cared for by Hospice Buffalo. I reached out again to ECCS and they picked up the conversation, after many months, without missing a beat. When the terrible day came and their services were needed they responded immediately and with the utmost professionalism. The paperwork (there is always paperwork) was handled smoothly, and my several last minute requests regarding notifications were all responded to immediately and professionally, even though they ultimately eliminate any public acknowledgement of ECCS's role. Funeral directors can be seen as out to get people in their time of need, but I did not find this to be the case ECCS at all. I was requesting the simplest possible approach to everything and there was no effort to upsell me or make me feel guilty for not doing more. I simply can't express strongly enough how positive my impression of ECCS is. One never wants to need their services, but they provide them with incredible professionalism.

It was part of the package in Lombardo Funeral for a loved one this August. I have no complaints.read more

The property and facility are very nice and meticulously maintained. However, my family and I…read moreexperienced a lack of refinement and professionalism when recently engaging their services. There was an insensitivity from staff during the removal of our loved one from our home coupled with the lack of privacy while making arrangements at the funeral home two days later. The owner could certainly benefit from brushing up on his people skills. We received the services that we paid fair market value for but would not use their services again.

From the owner: - Large Parking Area - Handicap Accessibleread more

We are very pleased with your funeral home. The most difficult journey in my life and I thank all…read moreof you so very much for your kindness and compassion. Your empathy has gone a long way in my journey into heart break and sadness! From our family to yours, thank you very much Maggie! We are grateful to know you! sincerely, Eisensmith/Lewis family.

From the owner: Welcome to Sieck, Mast & Leslie Funeral Home in West Seneca, NY. We promise to serve your family…read morewith dignity, respect, and professionalism. We believe in treating your family like our own to ensure your comfort and ease during this difficult time. Sieck, Mast & Leslie Funeral Home offers a wide range of services to honor your wishes, traditions, and customs including: Preplanning, Traditional Funerals, Memorial Services, Graveside Ceremony, Full Service Cremation Options and Collaboration with other funeral homes. Please utilize our website to find additional information about our caring staff, services, and resources to help you in your time of need, or Call us for more information!

Kind and understanding during our time of need. Brendan went out of his way to be helpful without…read morepushing. His sympathetic demeanor helped me make decisions calmly and smoothly. Highly recommend.

From the owner: From it's humble beginnings at 65 Rosary Avenue in Lackawanna, we have always strived to be the…read moreFuneral Home of choice for the families of the Southtowns area of Western New York. Established in 1947 by Norman E. Gannon, the Firm has grown into a third-generation full service Funeral Home and Cremation Center. Now being operated by Norms twin sons, Brenden and Brian, along with Brian's son, Patrick, we have been able to separate ourselves by proving to be a truly "family-owned and independent" Funeral Home. From the initial call for service to the conclusion of the funeral, all services are personally supervised and provided by a member of the Gannon family.

No one likes to have to visit a funeral home. It feels weird to even think about writing a review…read morebut I just need everyone to know how great and kind the people at Colonial Memorial Chapel have been. The staff have been wonderfully kind and understanding. They walked us through the process from beginning to end answering every question. They helped take care of the obituary and other necessary paperwork. They never pressured us into anything more than what our beloved wanted and even went above and beyond to get the color casket we wanted. They even allowed arrangements for a family member to see her early. They set up a minister to come do a short service after the viewing. The home is warm and 'cozy' and not stuffy like some places I have been. They took extra precautions with Covid related issues so that we could have the maximum people and still be within the rules. Their prices seemed very fair and they go through everything so you never feel taken advantage of with something unexpected. In this time of sorrow it was nice to feel like someone genuinely cared and had the means to actually help in this helpless situation.

The staff here is kind and talks you through everything!!!!…read moreThey have video taped you can put pictures of your loved ones up for the wake. They are more reasonable priced than their competitors in Western New York. They have been around for decades and Charlie is such a wonderful caring young man. I highly recommend

the owner and the entire staff treat you like family, not just like another person with a loss. The…read morekindness and professionalism was over and above anything our family expected. We will always choose Lombardo Funeral Homes in our family.

Try to get a callback. If you are not sitting on a dead body, I think they forget about you…read more I'll attempt again to prearrange service. I don't want my children to go through what I did when my dad passed away.

Unfortunately, I've had to visit both the South Park and Southwestern Boulevard locations recently…read more The facilities are immaculate, comfortable and tastefully decorated. The Kaczors and their staff are the ultimate professionals, anticipating your needs before you even know what they are. On a frigid Buffalo winter day, a lovely young lady was at the ready to help folks with their coats. Just a small detail that shows an extra level of care. Every little bit helps when your heart is hurting.

Recently had my husband's funeral arranged through Lakeside in West Seneca. I worked with Charles…read moreand Joshua. They were amazing. They and their staff provided a comforting, personalized wake at the West Seneca location. My husband, who was a Viet Nam vet and later went on to work at and retire from VA in Buffalo, had what I'm sure he would have loved. The veteran and national honor provided was wonderful. I mentioned(and others agreed) that this was the perfect place for him to be remembered. The staff took care of everything down to the smallest detail to make this difficult time manageable and as stress free as was possible under the circumstances. They made sure every detail was done to our satisfaction and answered any questions we may have had. They offered advice and suggestions when requested, and we were unsure as to what to do but never pushed anything on us . Planning the final remembrance for a loved one is never easy but Lakeside showed compassion and professionalism throughout the entire time. I would not hesitate to recommend Lakeside in West Seneca to anyone who wants their final wishes for loved ones done perfectly. They could not have done anything better.

Unfortunately, we had to call on Charles and his team when my brother passed in January. Mark was a…read morefixture with Dad during their coffee hour on Wednesdays to help others go through the grieving process. Mark's death was hard and Charles and the team were tentative to our needs, made us feel like family and welcomed us with open arms. As the youngest, it's hard to have to deal with loosing half of your family within 3 yrs of each other. I wish death would never happened, but Hamburg is blessed to have this funeral home to assist in your darkest hours.