A very compassionate and caring funeral home that is led by John Loecher. You are completely put at…read moreease and taken care of by John from the moment you come for his assistance. He personally answers ever phone call- not a staff member or a message recording. I have never met a more "at ease and calming" influence during such hard and troubled times as this fine outstanding pillar of the community man. They provided a very lovely wake and coordinated everything from start to finish with dignity and grace. I felt at the end as if I had also made a friend with John as he was that close to me and guiding during this time. His smile along and comforting demeanor will immediately provide you with confidence you made the right choice. The funeral home itself is "local and comfortable- simple and dignified". I am so grateful to this man at a most confusing and untimely time for maintaining a "calm among the storm of emotions". God Bless.

Mom and dad are here. And, that decision made all so many years ago by my grandparents or some…read moremember of their family was the perfect decision. This well maintained cemetery established in 1808 is a place of beauty, peace, and serenity. A quiet gathering of past generations at rest with all too many stories of life that would be inspiring to hear. Although today's visit was to remember mom on her last day, which found me alone in this beautiful location, I have always found the staff here to be superb caring people! It shows in the upkeep of the cemetery. A slow walk amongst the headstones and trees can bring a sensual spirit of peace. Amazing how in a well conceived resting place for the dead we can again find life. This two hundred year old cemetery may have its full contingent of resting souls but if you are feeling rushed in life ... you may find rest by walking in its peacefulness.

Kind and understanding during our time of need. Brendan went out of his way to be helpful without…read morepushing. His sympathetic demeanor helped me make decisions calmly and smoothly. Highly recommend.

From the owner: From it's humble beginnings at 65 Rosary Avenue in Lackawanna, we have always strived to be the…read moreFuneral Home of choice for the families of the Southtowns area of Western New York. Established in 1947 by Norman E. Gannon, the Firm has grown into a third-generation full service Funeral Home and Cremation Center. Now being operated by Norms twin sons, Brenden and Brian, along with Brian's son, Patrick, we have been able to separate ourselves by proving to be a truly "family-owned and independent" Funeral Home. From the initial call for service to the conclusion of the funeral, all services are personally supervised and provided by a member of the Gannon family.

Pietszak Funeral Home is a family-owned and run business. They are caring and professional and they…read moreare very good at what they do. We had never been through the process of getting someone prepared for their final rest but they were so patient and took the time to explain things and answer any questions we had. I recommend them to anybody going through the difficult experience of losing someone.

Pietszak Funeral Home treated me like family while planning my husband's Celebration of Life…read moregathering. Everyone attending said that it was the best "wake" they had ever attended. I was very happy with everything that was put together. I would highly recommend them to others.

It was part of the package in Lombardo Funeral for a loved one this August. I have no complaints.read more

I am still waiting to be contacted. The message included my request for paying for services for…read moreboth me and my husband. Just pick up body and cremation, No service, No pictures just a simple collection and service. We don't want our only son to wonder what to do, just like I faced when my father passed. We would appreciate getting this done in a timely manner. I can't believe nobody has called me back, I guess they would rather take advantage of the grief than prearranged death that contains no pressure on love ones. Maybe I should have just left a number and no message. Thank God I wasn't waiting to have them pick up someone dead.

We met with Peter on Wednesday preceding the Wake. He was very easy to work with, super…read moreaccommodating and made many helpful suggestions. The hall where the service took place was beautiful, besides sympathies, the most common thing I heard was about how great the place looked. They had a couple comfort animals running around and a staff member was always unobtrusively available. They made a wonderful slideshow out of the pictures we gave them. Digitized everything. The most touching part was a display they made, we had discussed interests, hobbies and such. They made a whole display out of the things we talked about with some pictures added on.

AVIOD. If I would give this place negative stars, I would. The are very rude and not considerate…read morehere. For a funeral home in which you would like to be taken care of at a very sad time, it is the worst experience I have ever had. They do not care about the fact you are saying goodbye to a loved one. I ordered a beautiful spray of flowers to be delivered, and when the flowers arrived, the funeral home sent the flowers back because they are not what they wanted. Even though it was the family's wishes for an full open casket, hours before the showing, they closed half of the casket and told us they would never leave it open (even though that is what we were told and planned). When confronting the problem, the owners were very disrespectful. Therefore I beg you to please avoid this place. Go someplace else and say your goodbyes and prayers at a funeral home that will take care of your wishes. This place ruined saying goodbye to a very special family member.