The staff at Patterson Funeral Home provided outstanding service to our family at a very difficult…read moretime in our lives. They were very patient, kind, and informative. They prepared a truly moving and compassionate wake, and were always very receptive to the family's questions and concerns. Many thanks to Ed Nieuwesteeg and his associates.

Recently had my husband's funeral arranged through Lakeside in West Seneca. I worked with Charles…read moreand Joshua. They were amazing. They and their staff provided a comforting, personalized wake at the West Seneca location. My husband, who was a Viet Nam vet and later went on to work at and retire from VA in Buffalo, had what I'm sure he would have loved. The veteran and national honor provided was wonderful. I mentioned(and others agreed) that this was the perfect place for him to be remembered. The staff took care of everything down to the smallest detail to make this difficult time manageable and as stress free as was possible under the circumstances. They made sure every detail was done to our satisfaction and answered any questions we may have had. They offered advice and suggestions when requested, and we were unsure as to what to do but never pushed anything on us . Planning the final remembrance for a loved one is never easy but Lakeside showed compassion and professionalism throughout the entire time. I would not hesitate to recommend Lakeside in West Seneca to anyone who wants their final wishes for loved ones done perfectly. They could not have done anything better.

Unfortunately, we had to call on Charles and his team when my brother passed in January. Mark was a…read morefixture with Dad during their coffee hour on Wednesdays to help others go through the grieving process. Mark's death was hard and Charles and the team were tentative to our needs, made us feel like family and welcomed us with open arms. As the youngest, it's hard to have to deal with loosing half of your family within 3 yrs of each other. I wish death would never happened, but Hamburg is blessed to have this funeral home to assist in your darkest hours.

We can not begin to express our sincere gratitude for Krystal and staff at Essentials (Niagara…read moreFalls). Dealing with the most difficult of situations for our family was made so much easier. The amount of detail, respect, consideration and kindness we experienced was truly exceptional. We would not have been able to navigate any part of our loss without them. Our family was made to feel like family and communicated with every step of the way. Even at graveside every detail was handled. Truly amazing.

The staff at Essential Cremations were wonderful. They were able to provide the services we needed…read moreand more. Our loved one was treated with the utmost respect and we felt extremely comfortable. Small, peaceful and beautiful setting for family to gather. Would highly recommend. Our thanks to Essential Cremations staff. MacLachlan & Tonkens family

Clearly coming here means someone has died. Sigh…read more But, it's a nice space and can accommodate large or small gatherings. Very easy drop off spot in front, parking on the side and in back. On Delaware in Kenmore.

All aspects of our mother's funeral were handled smoothly, easily, and with beauty. We are highly…read moreimpressed with their professionalism, competence and compassion. Five stars in every respect.

My entire family has had their funerals handled by the Goodlanders at Otto Redanz . They have…read morealways been professional, caring, sympathetic and willing to work with me in the planning and final arrangements and graciously took care of every detail perfectly. I've dealt with both Michael and Laura for different family members and both have made extremely difficult events 100 times easier. I highly recommend their services

Otto Redanz was highly recommended to me by a friend. After meeting Michael, there wasn't a doubt…read morein my mind that this was the best place to host my father's funeral service. The family was welcoming, sympathetic and professional. Michael was thorough and informative, he made sure I understood every aspect of the process and helped me make some hard decisions. It was a burden off my grieving shoulders. The service itself was beautiful. Michael and Laura were attentive to our every need, as well as monitored the flow of guests coming and going (service was held during the covid pandemic), and had the chapel staged to showcase some of my father's photographs and belongings. The best part - they set up a virtual stream so that family and friends unable to physically attend were still able to watch the service from home... this detail really made all the difference. I am forever grateful to Michael Goodlander and his family for their ability to create such a peaceful and reminiscent space. I encourage those looking for funeral homes to strongly consider hosting at Otto Redanz, you will be met with high quality service from beginning to end, guaranteed.

We are very pleased with your funeral home. The most difficult journey in my life and I thank all…read moreof you so very much for your kindness and compassion. Your empathy has gone a long way in my journey into heart break and sadness! From our family to yours, thank you very much Maggie! We are grateful to know you! sincerely, Eisensmith/Lewis family.

We met with Peter on Wednesday preceding the Wake. He was very easy to work with, super…read moreaccommodating and made many helpful suggestions. The hall where the service took place was beautiful, besides sympathies, the most common thing I heard was about how great the place looked. They had a couple comfort animals running around and a staff member was always unobtrusively available. They made a wonderful slideshow out of the pictures we gave them. Digitized everything. The most touching part was a display they made, we had discussed interests, hobbies and such. They made a whole display out of the things we talked about with some pictures added on.

AVIOD. If I would give this place negative stars, I would. The are very rude and not considerate…read morehere. For a funeral home in which you would like to be taken care of at a very sad time, it is the worst experience I have ever had. They do not care about the fact you are saying goodbye to a loved one. I ordered a beautiful spray of flowers to be delivered, and when the flowers arrived, the funeral home sent the flowers back because they are not what they wanted. Even though it was the family's wishes for an full open casket, hours before the showing, they closed half of the casket and told us they would never leave it open (even though that is what we were told and planned). When confronting the problem, the owners were very disrespectful. Therefore I beg you to please avoid this place. Go someplace else and say your goodbyes and prayers at a funeral home that will take care of your wishes. This place ruined saying goodbye to a very special family member.

You may not be here at the happiest of times. But once here you will be treated with compassion…read moreand grace. It's a lovely setting for a wake. I assume they have a few different rooms, but I've only been to the one on the ground floor. They have very clear signage throughout so you won't go to the wrong room. There is parking in the back and I think they have a main entrance there. Both times I was here I parked on Main and went in the front door. 49/R-a-D Challenge

David was so great shepherding me and my family through the difficult process of saying goodbye to…read moreour grandmother. He was so professional. I never thought that I would leave a yelp review for a funeral home but David made this very difficult time much easier. The location was clean, tons of parking, David worked with us to accommodate all of our needs.