Under new management, they basically told Joe they didnt need him anymore. Prices are doubled from…read morea couple years ago. Its not like it was.

Interior is dated and well used.... Only one service in building and seemed like mgmt was trying to…read morecorral guests into the already crowded area. Nice touch passing out mini waters....

Perna, Dengler, Roberts Funeral Home will give your loved ones exactly what they deserve. Our…read morefamily recently lost both our Mom and Dad within 10 days of each other and the deep gratitude we have for Mark Janik, our funeral director, is immeasurable. He is kind, compassionate, thoughtful, an amazing listener, true to his word, down to earth and a great guy. He was so comforting through the unimaginable grief our family has endured by losing both parents so close together. If you could call a wake perfect in every way--that is how we can explain what they did for my Mom. We were in the celebration of life room which has tables and chairs decorated personally and beautifully, coffee, tea, pop and water are readily available in the room and we were able to celebrate my Mom's life which was such a comfort to all who attended and especially for my young nephews. Mark was also amazing with our Dad's wishes of just being cremated and nothing else. This was very hard for the family to accept but we knew we needed to abide by his final wishes. Mark's attention to detail, sensitivity and follow through were just impeccable. Our family highly recommends Perna, Roberts, Dengler Funeral Home for any loved one who deserves the best!

The staff at this home is above excellence. They helped our family prepare my husband, their Dad…read moreafter a tragic accident which took all by surprise, especially. At the holiday season. Their professionalism, caring, compassion is beyond compare. We highly recommend them!

Clearly coming here means someone has died. Sigh…read more But, it's a nice space and can accommodate large or small gatherings. Very easy drop off spot in front, parking on the side and in back. On Delaware in Kenmore.

All aspects of our mother's funeral were handled smoothly, easily, and with beauty. We are highly…read moreimpressed with their professionalism, competence and compassion. Five stars in every respect.

I cannot speak to what location the other reviewers were in contact with, but Dengler, Roberts,…read morePerna Funeral Home on Transit Road in East Amherst was amazing. I found this funeral home, and specifically Stephen Riordan, beyond reproach. My family and I were treated with compassion and everyone at this home went above and beyond. I suggest looking at reviews on google and on their facebook page before making any decisions. I will never recommend anyone else to my friends, family members or coworkers if they are in need of a funeral home in the Buffalo area.

Sub-par customer service. I've been hung up on, passed off to the cemetery to finalize…read morearrangements, and wasn't provided everything I paid for. They made a hard situation for our family a little bit worse.

It's a cemetery, I don't have many experiences with cemetery's. i do have to say that I did love…read morethe care taker slash grounds man waiting on the side to shovel the dirt. For such a personal experience it felt intrusive having the facility pick up truck lined up with our vehicles. Also there is no place to sit, I think this experience solidified that I want my headstone to be a bench if I have one.

I have relatives who are buried at Mt. Calvary, the United German and French Cemetery, and the…read moreBuffalo Cemetery. The grounds are nearly always immaculate at the cemeteries (2020 was a rough year due to COVID-19-related staffing issues) and the employees I've dealt with have been polite and conscientious. For instance, in late August, I encountered a problem with a yellow jacket nest next to a relative's grave. Matt and his crew took care of the problem within 24 hours.

I come here all the time. Winter and summer. It's such a lovely place to either take a walk or sit…read moreon a bench and have a moment or even just to drive-through on a pretty day. The grounds are fabulously well maintained.

I love this place! Have taken out of town family and friends here for many years to experience its…read morebeauty, its architecture, its history. great place for bike riding b/c so few cars. the only reason i didn't give it 5 stars is because we recently got locked in, on the Main St. side. The sign state the gates close at 5, we were there shortly after 4, and the gate was locked, both by the admin bldg and by Delavan Ave. called the number listed, but no one answered. left a v/m, never got a return call. had to go through the cemetery and out onto Delaware Ave. Had we been in a car, that would have been no big deal, but we were on our bikes which added significantly to our ride b/c we still needed to get back to Main St. in order to get home. So, beware!

The best. They have always treated our family well. Respectful service. Lots of room. Highly…read moreskilled and professional. Well-staffed. Car service (limo or otherwise). They take care of everything and do it well.

Amigone treated my parents wonderfully after my grandmother passed this weekend. Rob Carter is a…read morelovely person and handled everything quickly, competently and with grace. Definitely a professional place

We have several family members buried at Elm Lawn including my infant son. The staff, including…read moreAndrea, have been exceptional. Since we live out of state the staff includes us in the mailings for the floral arrangements at various times of the year. They make sure every little detail is taken care of in our absence. That includes placing the arrangements at all the graves and then taking pictures of them and sending them to us! Not many cemeteries would do that. They have always been professional,trustworthy, and caring. We can't praise the Elm Lawn staff and maintenance crew enough. For us and our family they have gone above and beyond anything we could have imagined. Thank you Elm Lawn for everything you have done and continue to do in honoring our loved ones in your care. We greatly appreciate it. Christine Rice

Much later I got a certified letter from them semi-apologizing. They claimed they mailed me the…read moreletter regular mail (lie). I never had problems getting any of my mail. He also stated about Andrea's sales pitch-that she was trying to ensure I had a spot by my parents. Again, I told Andrea I sold my plot there to my aunt, and that I was pre-arranged elsewhere. Obviously the woman has a hard time listening or processing the English language.