My dad gave me some leftover deck paint to do my porch. Well I ran out of the paint mid-job (1st…read moretime homeowner, I have no idea how much it would take). I asked where he got it and he got it at Dages Paint. Honestly I always thought independent paint stores like Dages were for contractors, not the general public. But I went there anyway for a gallon of paint and the experience couldn't have gone better. The guy at the counter was helpful and patient. The prices seem in line with the big box stores. I'll gladly get my paint and supplies from Dages moving forward.

Friendly, neighborhood paint store that reminds me of another era - like old timey hardware stores…read more(think Keith's). The folks greeted me when I entered and thanked me for the copious amount of love and attention that I showed the store cat. No pressure to buy, no shakedown about my intentions. They then gave me space to get down to the business of examining paint swatches. Based on the discussions I heard while in the store, I think that a lot of professional painters and designers use Dages. The people working there are helpful and very knowledgable, but not at all pushy. They spoke to their regulars like friends, which I loved. Dages has a full range of equipment, paint types, and colors to fit any DIY or commercial endeavor. The staff are cool and I wouldn't hesitate asking them any question I had about a project. When I left with a handful of ideas but no actual paint, they thanked me and said come back anytime. That's my kind of customer service. I'll be back, no doubt.

PC is an authorized Stihl dealer. They also repair Stihl products…read more I have a 16 year old Stihl chainsaw I bought new. It has performed flawlessly over the years. I haven't used the saw in a couple years. Recently I took the saw off the shelf just to see if it would start after sitting for an extended time. Unfortunately, the saw was sitting in a puddle of bar oil. I checked You Tube for the possible problem. Turns out that over time (16 years) the rubber oil line from the oil tank to the bar/chain can deteriorate and start leaking. I also watched a video on how to change the oil line. Of course the repair guy on the video made it look fairly easy. So, I decide to make the repair myself. I got the part from PC and proceeded to tear down my saw to make the repair. Well it turns out the repair wasn't quite as easy as the video made it out to be. I got to a point I realized I wasn't going to get this done. I took my saw (in pieces) to PC to have their repair man look at it and give me a price to finish the repair. Keep in mind the saw is 16 yrs old and not worth putting a lot of money into it. The repair man, Ed, got the new line on and reassembled the saw with the parts I had taken to him. Not only did Ed fix the saw, he did it for a very reasonable price. Top notch service provided by Ed and PC. I have several Stihl products and would not hesitate to take any of them to Ed/PC for service or repairs.

PC's service is really hard to beat. In my experience they are always warm and helpful. I like…read morethat. I've never gone to PC and not left with what I was looking for at a fair price. Five stars and two thumbs up from me!

Very let down by this local hardware store, we're in the middle of a snowstorm and knowing that…read morecertain things are hard to find they're selling 20 and $30 bags of calcium chloride for 45. Not just this, but I spoke to someone to see if they had any shovels left. I was told they only had six. I asked the clerk if I could please pay for one over the phone and I would be there in a couple hours to pick it up. He said no after arriving to the store. A couple hours later they were all sold out and only had one left for $60. I understand business is business but your local community is struggling and you think a small business like this would care about its community during a difficult time, very letdown by the lack of effort.

This little Mom & Pop hardware store would be the best investment you could make. If you are in…read morethe market for home improvements. The staffers are always willing to help. As well as trying to give tips to enhance your shopping experience. They also have a postal service office in the back of the store. Two of the postal service experts Shelia and Jeanie are uber helpful. And always goes that extra mile. They own three of the Phelps Hardware stores. 1). 5203 Elzie Rd. 40258 2). 6912 Southside Dr 40214 3). 401 Fairdale Rd. 40118 In short...... buy local

So my boyfriend are I are in the midst of home renovation craziness…read more We had been working every night after work, sometimes up until after midnight, on repairs, and then the day before our big move, we needed to shop around for some fixtures for our clawfoot tubs. An employee at Lowe's (funny enough) suggested we try out Ferguson, so right after they opened on Saturday, we walked in. But I doubt we'll ever be back. We looked around Ferguson's beautiful showroom for a few minutes, and I have to give them props here. It really is a nice space that makes you want to daydream about kitchens and baths. One of their saleswomen came out to talk to us, and from there, the interaction went down hill. She seemed frustrated with us before we could really ask her anything. About halfway through explaining that we were in need of a shower curtain ring, overflow kit and the specialty pipe to extend the shower head from the ceiling, she abruptly turned and walked back into her office. My boyfriend gave me this exasperated look, and he rarely complains about service. She came back a few minutes later with some catalogs and started hurriedly flipping through pages. She next asked us a series of questions like she was expecting us to say the wrong thing. She asked us about the measurements of the tub. I admit we should have come with those in hand, but she didn't even want to give us options. (Come to find out after talking to some other plumbing supply shops, that there are only a few options for some of these parts. We could have easily identified what we needed if she would have shown us what was available.) She told us that it typically takes a week to 10 days for items to come in. Other plumbing shops have told us three days for the same items from the same brands. I think she just wanted to get us out the door. Did we smell bad or something? It's not like we showed up in our dirty work clothes from when we were grouting tile. We are two, childless 30-somethings with disposable income, who are eager to buy items to renovate our new house -- a pretty desirable demographic really. Maybe we just got a saleswoman who was having a bad day. I don't know. But the first thing we talked about after leaving was that we weren't going back. And happily, we have since found other businesses that will gladly help us out.

I visited the Hurstbourne Location and was immediately impressed with all of the product. We went…read morelooking for some specific lighting, but decided to walk the entrie showroom since we have a future interest in building a home. We were NOT GREETED ONCE by anyone on the staff. We passed at least (5) staff members all whom kept their head down. We didn't recieve a smile, greeting, or offering of asssitance. Could not believe a showroom could be that high end and have poor customer service. Highly disappointed and will NEVER return out of general principle.

The parts department and the service department are genuinely the best I've ever worked with. My…read morejob has me working with several different types of mowers and UTV vehicles across a variety of brands and I regularly need parts and maintenance done on them. Every single time I have come in they have been attentive and helpful and spending as much time as it takes to help me figure out the exact part I need. Not only have they always been able to help me find the parts, but they contact me the moment they have my parts arrive unlike many other places like this. I've been able to speak with the service department on multiple occasions to help figure out problems with a UTV and rather than me doing guess work as to the cause of the issues, they walked me through the best ways to figure out the most probable cause and I was able to get it corrected. Potentially saving me hundreds of dollars. Even when I have been unable to fix an issue myself, the service department has done quick and efficient work, and making it clear what the issue was and how they solved it so I'm not left in the dark paying a bill. They have even come to pick up some of the equipment when I didn't have the time to bring it to them. I could not more highly recommend working with these people.

We are normally customers of the Shelbyville location of Jacobi Sales Inc…read more This year the Bardstown Rd, Louisville location saved the day. We had the tractor out and ready to install the belly mower for the Spring and Summer. Once the mower was disassembled and being greased my husband noticed the belt on the mower had a large tear and was about to break. We called the Shelbyville store and found they did not have this part in stock but the computer system showed this location did. We called to confirm that the part was in stock and the employee pulled it and marked it to hold for us. We immediately drove up to this store and followed the good directions the employee gave over the phone. Purchase was made and we returned home in time to still get the belly mower installed on schedule. Thanks for having a wide inventory in-stock.

I visited this store after finding our the store closest to me was not open on Saturday…read more (disappointing for DIYers'). I bought in a cabinet drawer from my kitchen to match the paint. The sales person was friendly and extremely professional. She set clear expectations of what she could deliver. The paint matched perfectly and was ready in a timely manner. Great place. Happy customer.

I love projects, especially painting, and my local Porter Paints turned out to have everything I…read moreneeded recently to keep my home looking amazing. After replacing a door and frame recently, it was easy to see the drywall and patching that went around where the frame had been. Luckily, the previous owner of the home had kept cans of paint (and labeled them by room!) from the last time the house had been spruced up. I grabbed the can for the room needing some love and headed to my local Porter Paints to get what I needed. The store itself, located at the corner of Breckenridge Ln and Willis Ave, is clean, well-organized, and a great place to find home improvement inspiration. While not as large as a home improvement megastore, the location had everything you might need to give your home a professional-looking paint job. The staff was very friendly, and - using the can I had brought in - were able to match the paint I bought to the can the previous owner had left. It took just about 2 minutes for my can of paint to be ready and for me to be back on my way to improving the look of my home.

Good selection of products, awesome customer service. I was able to try it out right there on the…read morelot and it was delivered to me timely. My salesman worked to find me a great deal and financing offer. Much appreciated!

If I could put a minus 12, I would if that were possible. Once again, I went to John Deer in…read moreCorydon with the same sad results. The service STINKS. I tried to get help with a part and they act like it's an inconvenience. I'm not sure what they're doing down there. They're supposed to be helping people get parts for their lawnmower. They sent me to OREILYS to get my lawnmower parts. All I needed was a clip to keep my wheel from falling off. The lady said that every box in the store is full of clips..but she had to send me to the auto parts store to figure out what I needed. So I went to uhls downtown and he was very friendly and it's amazing..I now have a clip that wasn't purchased at John Deere. Please don't go to John Deer because they won't help you anyways.

This store is fantastic! You are greeted at the door by an employee asking to help you. They are…read moreknowledgeable and friendly. Reminds me of the days when hardware stores were hardware stores, and not like the big box stores. Has a good selection of items.

Always very helpful, usually have what I need or are willing to order. Great job sharpening mower…read moreblades for a reasonable price.