Beautiful salon. Awesome people. Can book online which is super convenient. Would definitely…read morerecommend.

It was an okay experience. Nothing out of the ordinary. Nothing special. Really beautiful…read moreestablishment.

Horrible quality! I'm not giving my money to this place…read moreever. I got plenty of services with them and is always a hit or miss. I had a pedicure today and is ugly!!! I can see my ugly toe nails cause after asking for a darker pink and giving to her, she still gave me a see through pink. I can see all my imperfections and even nail polish from my previous pedicure. $61 went down the drain.

I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

On May 16, I was in town from Northern MN for a family wedding. I decided to treat myself to a…read moremanicure. Now, I have not had a manicure at least since before the pandemic. After doing some Internet research, I decided to book an appointment with SahLan Nails and Spa. I was greeted by a very nice receptionist and she showed me where I needed to put my shoes and to put on sandals they provided as they wanted to keep the main part of the salon really clean. She showed me my options for nail color. Now for someone who has not been in a nail salon for years, it was extremely overwhelming and unbelievable. Tiffany P was my manicurist and I have to say my experience, hands-down, was the best I have ever had. Tiffany heard me talking with the receptionist about OPI and we decided on a lovely bright red. Tiffany explained to me the difference between a manicure I would normally get and a gel manicure. Tiffany told me that when I walked out of the salon, my nails would be completely dry. I was sold on trying a gel manicure! The spa music was relaxing and Tiffany was so nice, outgoing and friendly. She was professional and performed her magic doing my manicure. It was like a miracle! It was hard for me to believe my nails would be dry but Tiffany made a believer out of me. It is now June 1, my nails look as beautiful as the day I left the salon other than they have grown out. My family is getting tired of me telling them how beautiful my manicure looks. If only I lived in Eau Claire, I would be going back to Tiffany, as Tiffany calls it: maintenance not luxury! I highly recommend SahLan Nails and Tiffany! Next week, I head to Lincoln, NE for another wedding, another manicure at a "new to me" salon. I hope I receive the same professionalism, experience, and service as I did at SahLan Nails.

I went in for a manicure. I told the girl I wanted to keep the length, just shape the nails. She…read morethen just started chopping off my nails. Unevenly at that. The girl drew blood on my left pinky nail. Then she buffed the ends of the nails where she cut. That's all she did. End of manicure. No cuticle work. No buffing of the nail bed. No cuticle oil. No massage. NOTHING. They then charged me $41. Just to cut my nails. NEVER AGAIN.

I go here to get my eyebrows waxed and I love the girl that does them! And also a bonus, One time I…read morewas complaining to her that I always break out the day after I get my eyebrows waxed, but then she recommended this exfoliant and I was willing to try anything at this point because I have struggled with acne all my life and thought 'what's the harm?' Well she knew her products! I did not break out AT ALL. I was so shocked. Gonna have to give her a better tip next time I go in! Also....everyone was friendly, the place was clean, and they were all very professional!

The staff is very helpful and nice! I have been there to purchase shampoo and check the place out…read more However, the owner is highly rude. She tried to tell me what I wanted. I am a person who is extremely particular with my hair and only go to Aveda solons. So when I say I know what I want, I know what I want. She told me how great she is at her job and found it useful to tell me half way through our conversation that I was speaking to the owner. Like I care? Hope she treats her staff better than she does her customers. Will never go there.

The ladies at this business are absolutely amazing. Leslie did a wonderful and thorough job…read morelistening to exactly what my son wanted done to his hair. The owner was so knowledgeable about products and tips! I highly highly highly recommend this place. We will be back!

FANTASTIC EXPERIENCE!!! I do a lot of traveling for work and I have come to love the service given…read moreto me by most of the Sugaristas I have had in many different states. However, the team at Eau Claire, deliver amazing results and excellent customer service. Thank you so much to Eryn and the team for treating me so warm and kindly and making this experience an easy top 3 visit to any Sugaring location I have been to. Your staff is knowledgable and fun to talk to. From the moment I walked in I felt a good vibe within the space. The service was quick and as painless as this type of service can be. I don't know when or if I will be back in Wisconsin but if I am I am happy to know this store delivers the same experience as all the others I have been to.

sugaring does NOT hurt less than wax, don't let anyone tell you that! maybe besides the after…read moreeffects, it is correct in saying it does not pull on your skin which i loved, but getting your hair ripped out hurts all the same. i got a Brazilian and the girl seemed rushed and missed a few chunks of hair but I did not want to go back to get it fixed bc i had already cried, was embarrassed, and the girl did not seem like she wanted to help at all. she kept apologizing which i thought was odd, and it made me feel bad for being in pain. i have been waxed before without crying, this experience was a lot. it is $15 more than a wax, and i do not think i will do it again.

This place is so underrated! It was my first time here and I booked my appointment online 2 days in…read moreadvance. They had plenty of openings which was super convenient. My nail tech was Vi! The place is brand new and had plenty of space to move with lots of pedi & mani stations. The atmosphere was spa like with soft relaxing music and pretty quiet. This place actually smelled good and didn't have that awful harsh acetone smell like most salons have which was a huge benefit! All of the staff was super welcoming and nice. Vi was running a little behind from her previous client so instead of having me sit there and wait, she had her coworker begin removing my old manicure until she finished up. She was super friendly, precise and took her time. It took a total of 75 mins. I would highly recommend her! The only downfall to this place is that they don't have massage chairs while getting a pedicure but instead of have large comfy chairs and they are a bit pricier than other places. $55 - dip manicure $10 - nail polish removal Overall the experience was great and I will definitely be coming back!!

Luna is the BEST! I got a dip manicure and she is so precise and takes her time. I'm super picky…read morewhen it comes to getting my nails done (I'll only go to a place if my dip lasts 3+ weeks). Here it lasts AND it looks nice the entire time. In addition, The salon is super clean and sooo relaxing. It's basically a spa which is so much nicer than the typical gross nail salons around town. I LOVE coming here! Come and you won't regret it!!