I have had many pedicures from Alice Nails and they have all been great. Currently, a gentleman…read morenamed Francis is working there and he does an outstanding job! I have had problems with my toenails and he does a great job trimming and manicuring the cuticles. I would definitely recommend Alice Nails!

Alice Nails does great mani/pedis and the atmosphere is comfortable and very friendly…read more Others appear to enjoy it as conversation flows easily between customers and technicians. I have not found that at any other salon.

I had an absolutely wonderful first appointment with Amy at Sapphire! The appointment making…read moreprocess was very easy, an immediate response, and able to get in for a haircut very soon. Amy could not have been more kind, friendly, and attentive to the type of cut I was wanting. Loved the atmosphere, the camaraderie with other staff, and especially loved how my hair looks! I rebooked my next appointment for cut and color, and am looking forward to it!

Tried making an appointment on a Saturday for Sunday. This is was incredibly soon and I understand…read morethat. I kept calling the salon over and over because the hours said they were open. On their website it kept saying to Facebook message for an appointment only (first of all.. what??). So I did. Someone called me very soon after that and when I asked her if they possibly had any appts on Sunday her response was "well we usually don't come in on Sundays... Okay. So I made an appointment for the next Sunday! An hour and 20 minutes before my appt the stylist texted me saying she was sick and couldn't come in. Also that no other stylists responded to her to take over my appointment. She asked if I wanted to reschedule and I told her no. Never texted back and no one called again after that. They definitely couldn't care less...

Amber introduced me to several new products. She was really aware of what I was looking for as an…read moreolder shopper. She is so knowledgeable and skilled. she will make an appointment too if you have a tight schedule. always ask for Amber she is the best! CG

This place has the worst customer service I've ever experienced in my life. Went back after the…read morefirst time thinking there was no way these people were still employed but somehow had an even worse experience today. Is it no longer a requirement that salespeople even have to speak? Are we just grunting and staring now?

FANTASTIC EXPERIENCE!!! I do a lot of traveling for work and I have come to love the service given…read moreto me by most of the Sugaristas I have had in many different states. However, the team at Eau Claire, deliver amazing results and excellent customer service. Thank you so much to Eryn and the team for treating me so warm and kindly and making this experience an easy top 3 visit to any Sugaring location I have been to. Your staff is knowledgable and fun to talk to. From the moment I walked in I felt a good vibe within the space. The service was quick and as painless as this type of service can be. I don't know when or if I will be back in Wisconsin but if I am I am happy to know this store delivers the same experience as all the others I have been to.

sugaring does NOT hurt less than wax, don't let anyone tell you that! maybe besides the after…read moreeffects, it is correct in saying it does not pull on your skin which i loved, but getting your hair ripped out hurts all the same. i got a Brazilian and the girl seemed rushed and missed a few chunks of hair but I did not want to go back to get it fixed bc i had already cried, was embarrassed, and the girl did not seem like she wanted to help at all. she kept apologizing which i thought was odd, and it made me feel bad for being in pain. i have been waxed before without crying, this experience was a lot. it is $15 more than a wax, and i do not think i will do it again.

I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

I highly recommend Ally - she is great with hair and so friendly and fun. Prices are very…read morereasonable and booking on line is so convenient.

I've been going to Art Boxx for years. Nikki is the best. Always great service and my hair looks…read morefantastic.

Don't ever use these people! I tried to change an appointment a month and a half in advance and it…read morewas refused and I was not given a reason other than "I'm not comfortable". I have been customer to better salons and was attempting this one for convenience. Absolutely unconscionable!!!!! Negative rating!

I got a cartilage piercing and it was fast and relatively painless at a reasonable price. The…read morepiercer was very nice.

Employees were rude when I got there. They pierced a nerve and has been bleeding ever since i've…read morebeen there. They caused my piercing to have an injury infection. They are not professional at all. My friend came here a few months back and I don't know why I came back here. I thought maybe it's changed but nope. My nose is now in so much pain. Now I have to find someone who ACTUALLY knows how to do there job to fix my piercing.