Amber introduced me to several new products. She was really aware of what I was looking for as an older shopper. She is so knowledgeable and skilled. she will make an appointment too if you have a tight schedule. always ask for Amber she is the best! CG read more

This place has the worst customer service I've ever experienced in my life. Went back after the first time thinking there was no way these people were still employed but somehow had an even worse experience today. Is it no longer a requirement that salespeople even have to speak? Are we just grunting and staring now? read more

Took my sister to get her eye brows tinted and waxed, when done her eye brows they came out black and she's a blond. And where they were waxed / cut you can still feel pricks of little hairs. Also where waxed its still burning and red. The lady that was doing them ( Veronica also goes by Mariah. Is what we got told) was doing them. Also they said it's new products they never used except one lady that does best with eye brows and the new products and she was not there so therefore they should have rescheduled her appointment with her but instead had someone new work on them plus using new products. not happy. We recommend Wendy, she does best with brows!! read more

I've gone to this ULTA several times the Besttt customer service I've received has been hands down from HAYLEE (short pink/purple hair) she's the most sincere , helpful & upbeat person in the Entire building!! & she does great makeup application with the CORRECT COLOR MATCH (which is rare) & recommended a MAC product. I actually want to buy more & she recommends good products. and another girl whose also fair skinned who keeps her long light brown hair down is really nice & helpful with any questions I have. Everyone else needs to step up their customer service game most employees have a resting ***** Face & are short with responses . They do ask if u need help but feels like they're hoping you say no so they can walk away & do something else. The tall white guy manager with glasses is rude & has NO customer service skills. The first time I went near the back of the store since no one was on the floor around 7:45 pm Except for 1 person helping a customer at the register. All the employees were in the back gossiping with him. He seemed annoyed by me asking for help as he opened the door about to walk out laughing very loud. the 2nd time he approached me as I was trying to look for a product & I told him I was fine I was just looking for one product & he says In an unnecessarily rude tone "okay well we're actually closed" I apologized & said I didn't realize that it literally just turned 9PM as I looked at my phone. No wonder why the employees are lacking in customer service when the manager for the shift is setting the tone. The store is awesome that they literally have every product in stock & it's kept really organized & clean! read more

Yes, there is an amazing variety of products here. This review however, is of the staff. I have mid-30's skin, and was starting to show signs of sun spots. I was about to drop a bunch of $ on pricey products I thought would help cover those spots, when a girl showed up to help. (Cause my thought was the pricier the better) She was very knowledgable and helped me find the right products for my skin. Very pleased! read more

Great beauty supply store! Wide variety of products such as nail supplies, flat irons, perfume, shampoo, hair dye, and even razors. You name the beauty supply..they probably have it! They even have a free club you can join to save money! I'm a big fan!! read more

The selection here can not be beat. From Wet and Wild to Mac - they carry a range of products in a range of prices that will fit ever budget. Emily at the Mac counter really helped me find a shade that worked, products that were flattering, and made sure I knew how to put it on. Thank you for your time! Great staff! read more

Great Ulta! They seem to stock their inventory daily and always seem to have what I am looking for. The only thing is that it was hard to find a employee to help me and they did not seem eager to assist my question. read more

Signed up for a bare-minerals makeover with my mother and when we arrived the lady that we did the check in with told us to browse around and she would come get us when it was our turn. So we walked around the store for OVER an HOUR before we realized they had forgotten all about us and had given our spots to a couple of walk-ins. I don't mind that they were helping people that came in BUT we had signed up for this 3 WEEKS AGO! That's what really pissed me off! To make it better when we tried to talk to the lady she was too busy helping other people and completely ignored us! Felt so disgusted that I had taken off work early and drove over an hour to have this bonding moment with mom just to be completely forgotten about and ignored! I DON'T recommend this Ulta shop at all!!! read more