my massage here with Kendal was phenomenal, the location is tranquil, cleanly and I left feeling…read morerejuvenated.

I have called and even stopped in to get a massage will took my name and number and said they would…read morecall me back never heard back from them that was a week ago. I wouldn't go there.

Best massage I've ever had in the Chippewa valley. Athena is the best. I was so inspired by her…read moremassage I got some friends gift cards so they could also experience the touch of a goddess. I thought about gate keeping this studio because all the massage places book up so fast but everyone deserves a massage from Athena.

From the owner: I provide very relaxing and high quality Therapeutic Massage for a great price!read more

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

My experience at Eau Claire Massage was better than expected. I left feeling relaxed and that was…read morethe mission. It was an inviting environment. I will return again for these reasons.

Super happy with my appointment. I had Genie she did an awesome job! We went over what I wanted her…read moreto focus on and she did exactly that! Genie made sure I was comfortable throughout my appointment, I felt so much better after! Will be coming back :)

It was an okay experience. Nothing out of the ordinary. Nothing special. Really beautiful…read moreestablishment.

I asked for my nails to be shorter and the lady said "I think they're fine" and she wouldn't fix…read morethem and my nails are crooked but she also ignored that.

Gabrielle was amazing! She listened to my needs and I feel so relaxed! I was traveling through…read moretown and she got me in the same day.

From the owner: I specialize in…read moredeep tissue, site-specific work, and relaxation massage. Whether you’re seeking relief from chronic issues, recovering from injury, or simply looking to relax my goal is to help you feel your best.

Both Anna and Estelle are very good at trying to resolve your issues as a client. They are kind and…read moredo all they can in their specialities to get you better. I will definitely be a regular here!

Anna Giedd is an outstanding massage therapist. I have been seeing her off and on for two years…read moresince I had a car accident. Throughout seeing her she has been constantly learning, and it shows. She has been able to help with some of muscular issues that no one has been able to help me with. I have been to numerous doctors, chiropractors, physical therapists, and other massage therapists. I can say that Anna is one of the best. Also she offers very reasonable prices for massages, compared to others in the area.

Worth every penny. The staff is very thorough and take the time to fix what's ailing you. I'll…read moredefinitely be back. I can't wait to go back again.

The operators are all very good at what they do. The services are fairly priced and the chairs and…read moretables are quite comfy. Don't allow the fact that you are in the mall throw you off, this place is well worth a try.