I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

Best massage I've ever had in the Chippewa valley. Athena is the best. I was so inspired by her…read moremassage I got some friends gift cards so they could also experience the touch of a goddess. I thought about gate keeping this studio because all the massage places book up so fast but everyone deserves a massage from Athena.

From the owner: I provide very relaxing and high quality Therapeutic Massage for a great price!read more

my massage here with Kendal was phenomenal, the location is tranquil, cleanly and I left feeling…read morerejuvenated.

I have called and even stopped in to get a massage will took my name and number and said they would…read morecall me back never heard back from them that was a week ago. I wouldn't go there.

Super happy with my appointment. I had Genie she did an awesome job! We went over what I wanted her…read moreto focus on and she did exactly that! Genie made sure I was comfortable throughout my appointment, I felt so much better after! Will be coming back :)

Received a massage today for the first time from Mark. I was in town and needed to kill some time…read more He was very professional and highly qualified. He did a great job. I would highly recommend.

OL gave me a 30 minute back walking massage it was great and walked out feeling a younger person…read more thank you and I also was a walk in and got to me quickly thank you so much ladies

Great massage! Lilly worked all of my muscles! She knew all the tension spots! Thanks!read more

A few weeks ago I had the opportunity to receive a massage from Shay at "Be Well ". I have to say…read moreI have had many massage's in the past 10 years and I have never left the massage table feeling as relaxed and energized as I was that evening. I shared with Shay my problem areas and she addressed each one of them. She gave me tips on how to relieve some of the stress I normally feel in my shoulders and neck. She truly seemed concerned about my well being. She has raised the bar on what I expect to receive when I go to a massage therapist. Unfortunately not everyone performs at the same high standards that Shay does. I hope to see her again in the near future. Thanks Shay.

From the owner: Swedish, Deep Tissue, Orthopedic, Prenatal. Recently certified in Hospital-Based Massage through…read moreMayo School of Health Sciences (Fall 2016). Have training in Reflexology, Thai, MFR, and numerous other techniques that I integrate into sessions based on the client's session goals and pressure preferences.

This was my first ever massage and they made it a very comfortable experience. I'm definitely…read morehooked!

Loved it made another appointment can't wait looking forward to it. Good way to start the day.read more

Roseann listens to my complaints and does a fantastic job permanently resolving my painful spots…read more I suffer from chronic pain and she's kept it under control for me since 2016. She genuinely cares about my well being. I've recommended her to family & friends who also visit her regularly. She continues to expand her knowledge and has recently added cupping to her repertoire.

I had my knee replaced and scar tissue built up fast. I started going to Roseann and soon my pain…read morewas getting less and my knee started flexing way faster than physical therapy was doing. I feel Roseann gave me back my knee function. Thank you so much Roseann