I really hate to make this review
(Had to put this edit in afterwards, it says on here they accept credit cards they do not. CASH ONLY) if you wanted to go
My mom and sister both like it there, I've tried in the past and it's really hit or miss. I will say if you can get an appointment with the owner Lihn and only she works on your hands you will be in good hands with her talent!!
BUT unfortunately this past weekend October 11th 2020 I brought my daughter & niece in and we all got full set nails done
ALL THREE of us got BAD CUTS
I got cut with actual scissors down the side of one of my nails
There is new staff their and I understand Covid lost a lot of people in this cosmetic industry, myself being a hairdresser it was hard on all of us
The owner lihn is so nice and she's very talented at nails that's why I really didn't want to make this review and she ended up finishing all three of our nails, but I am upset about how she handled what happened to us when I told her how badly we were hurt. I really don't like to complain & it was my daughters bday but I did make it known we were cut and the owner said "she will talk to her girls" so I apologize Lihn but that didn't help
My daughter was bleeding from two fingers and I had a cut down one of mine and a bleed from two other fingers at the cuticle. They were honestly cutting my skin WITH STRAIGHT UP SCISSORS!!. I went to school for cosmetology so I had to learn how to do nails (briefly) and they were also very unsanitary
Which brings me to this horrible part. they used the same buffer and filed our nails all using the same one not disinfected then used it on a woman who was next. And after bleeding on these utensils I was appalled. If one of us had a blood transferable disease this could
Change someone's life. I've heard horror stories.
The two girls who started us all off (I'm sorry to sound rude) had NO IDEA what they were doing. At all. Once we all bleed they just put this greenish color slime on in.
Again I didn't want to say anything to embarrass my daughter or make her feel bad about her nails but her nails looked like they had 100 layers of nail polish and it took one of the first girls 40 mins just to paint
So here's another thing
Us three came I'm at 1:10, we left at 4:45
Like what?!
There was another woman there who was very clearly upset about her toe nails she was on the phone yelling at whoever to come get her and saying she was going to loose it at the nail techs and Lihn being professional said she would offer her a discount. To get her nails done. And this woman complaining was being horrible to the salon staff and tbh made us feel so uncomfortable but I get it I was mad as heck too! But, I don't get why I wasn't offered any discount with all of us bleeding and our nails not looking a thing like what we asked after telling her
It's one thing to now like love your nails
It's A WHOLE BIG PROBLEM to have been cut and not one but all three of us bleed. These two ladies I hate to call them out but if I remember their names were Lili & Nayila (I think that's spelled wrong) and they were speaking Spanish and I did understand them and they did talk about us but again I felt very uncomfortable calling them out. I didn't want to make a scene and it was again my daughters birthday like present/party since we couldn't celebrate with this whole Covid crap
I'm sorry Lihn, and in Lihn's defense to anyone reading this... if you go their make an appointment with Lihn and as long as she is with you the whole time you will be in good hands in my opinion
And I feel bad that these women are ruining her business by not being trained well and not listening when we said ouch and not being sanitary and hurting us and being rude speaking a different language thinking we couldn't understand , when I did.
I know Lihn lost some talented girls because of Covid they had to get a new job. If all 3 of us hate our nails and we're cut badly , and the only other person in the spa was screaming on the phone how badly she was done and the cost.
It can't be just us.
I hope Lihn can get better nail techs in ASAP! Because, quite frankly that was unacceptable.
I'll post pics below of what we asked for and what we left with I only have my daughter and I pictures.
My daughters nail looks sooooooo thick and for pushing and cutting our cuticles soooooo far back we rly shouldn't have left looking like we needed a fill in a week
Again sorry Lihn , your taleneted & overly friendly. These people are rly hurting your business. Less staff is better then staff that can put us in danger and doesn't follow state regulations regarding sanitation and disinfection.
I hope this helps Lihn I hope she sees all these reviews saying a lot of the same thing. I was going there since it was called NAILS 2000. Shoot. I hope it gets better and qualified nail techs Can go work their. read more