I had a great experience at this store. The employees are amazing, very friendly and knowledgeable…read more The employee who helped me was Connor. I saw how carefully and conscientiously he worked to care for the animals. In spite of his youth, he's a highly experienced pet owner and shared very helpful practical knowledge. There was zero pressure and no hard sales. My friend and I came in one night looking around but not particularly motivated to buy. Connor and the other staff treated us as valued guests, not customers or annoying window-shoppers. One puppy stopped what she was doing and scoped me out as soon as I walked in. We played with the puppy, asked a few questions which he answered very nicely and comprehensively. No pressure.Then we said thanks and went home. A little more than 24 hours later, I'd changed my mind and decided I want the puppy. I spoke with a different employee, Jill, also very kind and helpful although I primarily dealt with Connor, whose work is outstanding but all of their employees are very helpful and courteous and most importantly, they all truly care about the animals. Jill assisted me in placing the downpayment. By the following night, I was back to bring the puppy home. Once there, Connor and the rest of the staff did everything they could to make the whole process as smooth as possible. They went through a lot of puppy care information. The entire process took roughly 2 hours. Nobody tried to upsell me on anything or recommend anything silly, expensive or unnecessary. Any additional things he recommended were products I either asked for or he's actually tried and buys for his own pets. Connor even helped me and the new puppy get to our car safely with the "welcome home puppy" kit. The kit includes a crate, food, housebreaking pads and training aides, and a lamb for the pup to cuddle... all the basics for a new puppy. There should be more than enough to get you through the first few days to a week. Some of the items in the kit (like appetite stimulator) you may not need, or you may use only once or twice, but you have no way of knowing UNTIL you need it, and if your puppy DOES need it, you'll be very grateful that it's there. You can purchase additional items on top of the new puppy kit, of course, the store has a decent selection of pet toys and accessories (food, collars, leashes, pet care and grooming items, etc) mostly toys for the dog, a few clothes like dog tshirts, raincoats and frilly, silly accessories, but not TOO too many. it's more like an old-school pet store, probably only roughly 1/4 the size of a PetSmart or Petco. It's mostly things to use for pet care and maintenance. I know that the review is for the business and not the employees, but my experience at Petland was outstanding based on the employees, Connor in particular. He's like an angel who cares for puppies whose owners just haven't found them yet. Five stars times infinity.

you can only play with one dog unless your buying one and it's rude and they didn't even tell you…read morethat before hand and other pet lands I had been to I have got to play with atleast 10 dogs and I'm out of state because I'm staying at the eating recovery center and I just wanted dog thearpy and couldn't even do that I do not recommend this place if you are wanting to play with dogs!

Always well stocked, friendly employees, equipment works well…read more I've been going here for years!

This pet store is super convenient!! They have a wonderful section of good dog food! Not processed…read moreand great percentages on omegas! We have had our dog on acana dog red meat blend and add in a small bag of fresh water grains... the toy selection is great for the new puppy! Super clean and well organized store. Wonderful staff and helpful workers! I always run over and get my dog a treat out of there cookie case when it's her birthday! Overall way better than a pet co or other places!

Showed up at 2:00 to wash my dog (they close today at 3:00). Was told they close the washing…read morestation 45 minutes prior to closing time. The sales person asked me what time it was and I said 2:00. To that she replied I could come back tomorrow. You obviously don't need the business as I've been on the short side of your timing a few other times. This time was just the final straw. Went to PetBar on Eldorado.

Find a better spot for your spoiled pooch i dare ya. Nobody even comes close. All the highest…read morequality brands other places don't carry and if ur within five miles they'll even deliver it to ya.

My family and I were excited that there was a Pet Wants location near our new home when we moved…read morefrom Nashville. Since moving, we've been able to utilize their delivery services to continue to receive the great food and products for our family dog. The next day delivery service has been so helpful!

This has been an amazing find! My girls love the treats from Pet Wants, the food is awesome and it…read moreis all incredibly convenient. They had great ideas for us on how to stay sane when we adopted a 9m superchewer. At first we only bought treats, chews and picked up some of the food to use as training treats, and both of our dogs will do tricks for their food. (Not the case with the other super premium food we had them on.) After talking with the owners(?) over at the fresh market we decided to switch their food. Their coats have never looked better, and I no longer deal with half eaten bowls of kibble.

Richard did an outstanding job washing and trimming my Schnauzer,,, I will definitely keep coming…read moreback,,10 stars

The employees are mostly friendly , and the store is stocked pretty good. But it's hated to find…read moreemployees out on the floor should you need help getting something.

I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

I had a great experience and wanted to share how wonderful Beckie G was. She was very sweet and…read morewelcoming to both me and my English Bulldog. Even though I didn't see the bath itself, it was very clear how caring and thorough she was. She took her time and did a detailed job especially with his wrinkles and paws, which really stood out. Afterward, she explained everything she had done and shared helpful feedback about what she noticed. You can tell she genuinely cares and takes pride in her work and that made me feel very comfortable leaving my dog in her care. I highly recommend Beckie G for her kindness, patience, and attention to detail. I also want to acknowledge Dr. Yu at Banfield Pet Clinic. Dr. Yu always takes excellent care of my English Bulldog looks out for the best treatment options and consistently offers cost-saving options that benefit both us and our dog. I truly appreciate his honesty and dedication. Overall, I highly recommend this place. Beckie and Dr. Yu are both amazing and we always feel well taken care of here.

It is always something at this groomers. My dog is literally cut down to the white meat and they…read morestill come up with some insane reason to try and shave him. It's utterly ridiculous. Never again, but I knew better. These people are totally lost!!

This was our 1st time here Levi was so happy when i came to pick him up everyone was so awesome…read morethey did an awesome job he's still a babe at 8month he's still learning the grooming life ...this was his was 3rd time at a groomers....every! thank you girls for taking such good care of him see you soon! thank you for being so patient with him! See that smile he's giving !! Happy dog Happy Life‼

Groomer is mean and did a bad job on my dog! No refund offered either! I asked to see the owner but…read morenever got anyone

True local mom & pop store, this place always has fantastic planters for garden. They carry other…read morethings, but every time I'm here I buy a really affordably priced planter gift for myself or others. High quality and colorful pottery!

I have lived in Frisco for 23 years and have to come to love and respect the owners. If you need…read morehelp with your lawn this is the place to go. Coy can answer all your questions and even identify the species of weed or bug that you are trying to eliminate. Their lawn care products are top quality and the same can be said of their flowers.

Gene was so awesome!! It's so refreshing to go somewhere in the morning and the service is great!!…read moreHe was in such a great mood, he provided awesome service. If you have a program on training employees on how to deal with customers, Gene would be the perfect person to promote to that position!!

Came in with my 2 dogs today for grooming after getting a call last week that the groomer needed…read morethe day off and needed to reschedule. That's understandable as things happen. Got to the store today for their 1:30 appointment and no one is working. The cashier up front said the groomer was supposed to be there. Waited until 1:50 and finally left. Will definitely not be back.