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    EarthWise Pet

    2.8 (27 reviews)
    Closed 10:00 am - 7:00 pm

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    After he saw Cindy

    I am giving earthwise grooming a one star I was going to this groomer for a while and moved away for a year and then returned in December and was so happy to see my groomer again tory. Well i took my maltipoo back his name is winston and they told me my groomer left and went to Hollywood and placed him with someone who was with the company a long time and said we would like her. The first thing I said was same cut but do not cut him where skin shows and this is what i got. She even told me she could not finish his nail clipping and that I should take him to the groomer that did him before. which I plan to. The groomer was named Cindy but I have never had my pet look so poorly in the years i have had him groomed and will not be returning to this business again. He was also left with razor burns on his neck, stomach, and she even fully removed one brow completely on his right side of his eye......will never trust this person with my pet again....she also charged me 100.00 and said he was overweight

    Susan H.

    Since zero stars are not an option, I gave them 1. This place has gone downhill over the last 4 years. I have continued to use them solely because it's conveniently located near my house but will no longer use their services after my experience this week. I called Monday evening to make a nail trim appointment for one of my dogs who has high anxiety. I was told they do not do nail trim appointments and to stop in anytime during business hours. I shared that due to anxiety issues with any kind of service, our vet prescribes Trazadone to take the edge off her nervous system and this is a "timing" game so having an appointment is useful. The staff member reiterated they don't take appointments for nails. So I showed up Tuesday at 4:15 and we were turned away because the groomer on site was leaving at 5 and was busy with another animal. I offered to wait it out if she would be willing to spare 5 minutes before she left. The answer was final flat no. I was so angry I told him to cancel my other dogs full groom services scheduled for Friday and asked for the managers number. When I connected with the manager she said the clerk gave me bad intel. Later that day, a friend of mine who is a member of the a local private Facebook Group for groomers sent me a screenshot of a post on the DFW Groomers Facebook page "warning" other groomers of me. She claimed the dog was sedated (NOT) and aggressive (NOT) and completely failed to acknowledge their customer service FAIL that got us all in this situation. The happy ending is I hired a mobile groomer (Pampered Pooch) who came to my home yesterday and provided 5 STAR+ SERVICE. Highly recommend trying Pampered Pooch.

    When I first found this place in March it was $10 for the self serve grooming station but it has since gone up to $15 which isn't the amazing deal that it was before. Last time I went both stations were down and not operating. Once it is working though it is a nice setup and have 4 different types of shampoo including hypoallergenic

    This is how I received my dog from the groomer  burned with hot clippers

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    2 years ago

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    Photo of Sam M.

    Sam M.

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    1 year ago

    Groomer is mean and did a bad job on my dog! No refund offered either! I asked to see the owner but never got anyone

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    2 years ago

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    Sam M.

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    1 year ago

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    2 years ago

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    Sam M.

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    They were grate with my toyPoodle Milo. Very professional staff.

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    Sam M.

    Thanks so much! We look forward to seeing Milo again soon!

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    3 years ago

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    Sam M.

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    4 years ago

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    6 years ago

    Helpful 1
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    3 years ago

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    Sam M.

    Thanks so much! We look forward to seeing you again soon!

    Helpful 1
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    3 years ago

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    Sam M.

    Helpful 3
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    5 years ago

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    Sam M.

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    6 years ago

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    7 years ago

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    Sam M.

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    6 years ago

    Clean dog wash facility with friendly and helpful staff. Great selection of healthy foods.

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    Sam M.

    Thanks Brian!

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    7 years ago

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    4 years ago

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    Sam M.

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    5 years ago

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    Sam M.

    Thanks so much for the great review!

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    5 years ago

    This store is so clean and they take great care of your pets. Angie was so friendly and ensured that everyone was happy!

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    5 years ago

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    5 years ago

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    7 years ago

    Awesome grooming service. Staff is friendly and careful when our pups. Finally no cuts!!!

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    Sam M.

    Thanks so much! We look forward to seeing you again soon.

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    Ask the Community - EarthWise Pet

    What is the cost to bathe and blow dry my own dog?

    It's just $15 and we provide four different types of shampoo, towels, professional grooming dryers, wet aprons so hopefully you don't get a bath and treats for you dog. The best part is we clean up the mess!

    View All 2 Questions

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    Bow Tie Mobile Pet Grooming - Our basic feline service -- bath & brush with optional shed release upgrade

    Bow Tie Mobile Pet Grooming

    (10 reviews)

    I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

    This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

    Pet Evolution

    Pet Evolution

    (32 reviews)

    I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

    We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

    EarthWise Pet - petstore - Updated May 2026

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