Everyone is very helpful and knowledgeable!! We go there for all our pet needs. Highly recommended.read more

Hollywood Feed is our go-to for all our dog needs. We've been going to this location almost two…read moreyears. They carry quality brands and their staff is very friendly and knowledgeable. They're always willing to help, whether it's carrying dog food to my car or answering questions about food and pet care. They deliver up to a certain distance and have a great return policy. We switched our dogs' food and one of them didn't react well to it. By the time we realized it was the food affecting our dog and not something else, the bag was already halfway empty. They took it anyway and issued a refund. They offer a wide variety of pet food, treats, accessories and more, and keep their shelves well stocked. They also offer grooming services, which we have yet to try but have heard great things about. Make sure to join their Frequent Feeder to earn points towards free pet food!

We switched from pet-smart to pet supplies plus a little bit after they opened and It was an…read moreamazing decision. Here it feels they actually care for your pets unlike other stores The employees are so amazing and are very helpful Visit this pet store, you won't regret it!

The 5 stars are simply not enough! Randy, Shawn, Angela, and Ariya (sorry if I misspelled your…read morename) are an amazing team! We bought our Bully in today and wow, the education we received regarding car anxiety, fungi, gut health ect will not soon be forgotten! I never left our vet feeling this empowered and enlightend!! Did I mention this was our pups first time in a pet supply store ever, we were nervous about people and their dogs but Randy's team went above and beyond to make Major feel welcomed and calm. We will definitely be coming back and I'd strongly suggest if you want excellent service you NEED to come here for sure, you won't regret it!

The cat's tail and leg fur smelled strongly of urine after its bath, and its ears weren't cleaned…read moreeither. I cleaned them myself with cotton swabs when I got home, and they were visibly dirty. A very poor experience; I will never go there again

The majority of their staff lack costumer service skills. I have been in this store several times…read morebecause of the Royal Canine food supply is the nearest to my home. I have 3 dogs. Beagle, Basset and Teddy Bear Pomeranian which is 2.5 mo old. He is tinny! The front desk at Benfield and the large lady at the register is hard to deal with. Every time I walked in here they're impatient annoyed and rude. It's several times now! That's why I decided to write this review. For some reason I get the "get out of here" mag how they don't want to do their job and feel bother that you are buying things so they have to help you. It's several times - one particular time I came over and was 20min until close down I had only one need (1 single royal canine food bag) the level of anger because I walked in the store was awful. Literelly hate coming here. My home is 35min way and the vet clinic are great doctor! Just wonderful people - amazing team. But the store side is super uncomfortable.

My husband and I have been shopping here at this location for 6 years now and we wouldn't have it…read moreany other way! The staff has always been incredibly friendly, and over the years we have come here for puppy training and dog grooming. The grooming center really deserves a special shoutout because they always go above and beyond for our Siberian Husky who requires extra attention and effort for her insanely thick and multi-layered coat. I wouldn't trust most people with my fur baby, but ever since the first visit went perfectly, we never looked elsewhere for grooming services and service has stayed consistently amazing over the years. We also love their selection of dog toys and always have great sales on stuffed toys in the big bins by the checkout line. We have our husky on Orijen dog food (senior blend), and you definitely can't find that at all pet stores/grocery stores but I can always count on this location for having it in stock.

I stopped by your store at 2345 Market Place Blvd (Cumming, GA 30041), today, and was surprised and…read moresaddened to see the state of the store and the animals. It became apparent very quickly that this store needs some much needed attention - mainly help with cleanliness and animal care. When my son and I walked in, we immediately noticed a strong urine smell that permeated the entire store. We then walked around to look at some of the animals and were appalled at the unhealthy state of a lot of them. The chameleons had so much stuck shed on them, likely due to their poor living conditions (improper humidity, temperature, diet or lighting). Some of the leopard geckos had skinny tails - a true sign that they are malnourished. The mice had feces all over their enclosures. These examples are just a few of the very obvious red flags we immediately noticed. We left without buying anything, although we came for dog treats and leopard gecko accessories/ food. I am not writing this to complain, but to express concern for the animals.

I enjoy going to Hollywood Feed. The associates are always very friendly and willing to help find…read morewhat you need. The store seems to be well stocked each time I go and never have a problem finding the dog food and treats I come there for.

I love hollywood feed. i've been to several different locations and i've yet to meet an associate…read morethat isn't extremely knowledgeable about pets and pet nutrition. they sell only the BEST pet food brands and i respect that this company chooses not to sell some of the cheaper, lesser quality, but more popular brands like purina. it shows they don't only care about the money, they really care about pets and pet health. Much respect!

The supermarket was very dirty. Hair was everywhere on top of the tables on top of the the blow…read moredryer . When I turned it on hair was flying everywhere , all in my face up my nose attached to my eyelashes .someone cut their dogs hair in the sink left the hair there I had to get a manager to come and clean the blower dryer. Did not have have speeds so it freaked my dog out. The worst experience ever I will never return back to this location.

I took my 10 year old son to this Pet Supermarket to purchase a crab. He was so excited about his…read morecrab and set a tank up when we got home. The crab died, and we went back to this same Pet Supermarket on Peachtree Industrial Road near the Publix and purchased another crab and food. The crab died again. So we saved it until we were in the area again, all within 7 days. Novila and Natalie (may have spelled thier names wrong) refused to replace ONE of the crabs. At first we were pointed to the rules of having to bring a sample of the water. We didn't know this had to be done. Then we were told we needed a receipt although everyone in the store recognized us. I was able to pull up my American express purchase on my app as proof of purchase. However, that wasn't good enough! Both of the "Managers" watched a little boy be sad about not getting ONE crab and REFUSED to replace it. This is so beyond the replacement cost of $6 but for me speaks to the lack of customer service. The irony is we were happy to find this pet store and planned on buying a parrot that is not cheap! Good thing we didn't and we started with a crab. This place is CRABBY and I WOULD RECOMMEND GOING ELSEWHERE for your pet needs; especially if you have young children! Customer service is HORRIBLE!!!

I love this store. It has everything needed for my dog's care. The staff is always helpful and…read morewelcoming. They always offer to carry my dog food to my car, but I can handle that, it's a bit of exercise for me. I like their sales and also their knowledge of their products in store.

First time customer and was very, very happy! Loved the store and the staff - very helpful and…read moreknowledgeable! Impressive selection of healthy cat food options and they offer free same day delivery! Will definitely be back!

The best organic dog store in Alpharetta! Marina and Liz are always caring, kind and take the time…read moreto help you meet your dogs needs. I regularly buy their dog food/treats and my big boy is obsessed with their toys. They have created a positive community of dog people and events-you gotta stop by!

Such an adorable store!! It has the cutest gift ideas for the dog lover in your life, or if you're…read morethe dog lover and want to spoil your pup with "couture" clothes and goodies. Seriously- it's perfect for every dog, from the IG pupfluencers to the dog that just wants to look snazzy on their walk. And they have some kitty stuff, too... not to forget the fancy felines!

The following is a review regarding the Petsmart PetsHotel…read more Our online reservation wasn't being validated so we went in person to confirm. The staff member we interacted with was very nice and helpful. He showed us the example rooms and we made our selections. The private suite seemed best, maybe a little small, but better than the side-by-side accommodations with unknown dogs. We were verbally quoted a price and then set for our upcoming trip. On check-in day we did not see the same employee, though the person we dealt with was very nice and patient with our dog. She even let us know exactly what type of toys we could leave. While on our trip we received a picture of our dog, which was very nice as she seemed to be smiling! Really the biggest issue we had was the total being almost $100 more than verbally quoted. The paper they presented to us at check out was their copy, we could only take a picture of it. It did not list a breakdown of the price. The Manager immediately came over, as she was on site, but she basically asked about the total we were given - which can be difficult to recall after you've been traveling all day and it was only verbally said to you. She then looked at the computer screen without saying a word and said the amount was correct. It was an odd interaction... We really liked the convenience of their location and the options they offered, however the experience with the price and their reactions ended everything on a sour note. The communication could just use some work - for example, if we had been given the quote in writing to begin with (instead of verbally) it would have helped A LOT. There have also been some bad habits our dog picked up after staying at Petsmart, though we understand it's bound to happen. Overall, we might board at Petsmart again but next time we will probably consider other places first.

We love this Petsmart as it has everything for a pet. Dog sitting for my sister we came to get a…read morefew things. A place where dogs can socialize without being on social media. Sales are good this time of year and stock in plenty. Fun fact: you can buy for a kid in Asheville this Christmas when you checkout. This location is good for all your pet needs.