They are so great there! My beagle Rosie loves it there because everyone is so sweet to her. They…read morecan always fit Rosie in for grooming and nail cut. They are so thorough and fast and they genuinely care about my Rosie. I appreciate all the staff and I'm so thankful they're so close to us. The BEST!

We love this place. Make you feel like "family." They have the widest variety of food, snacks and…read moretreats in the area. In addition, they will special order food for you. Their grooming services are first rate without breaking your budget. I drive past other pet stores to get here! It's a special place.

Mandy's always does a great job for our two fur babies. Good work, great price and they take great…read morecare of them while they are there.

My two mini Aussies are so happy and have an extra pep in their step after leaving Mandy's Pet Spa…read more Perfectly shaped, smelling fabulous, extra care taken to deal with Aussie's special grooming needs. Lots of field running and quicker kennel Baths left them with ear and ruff matts but the experienced groomers at Mandy's knew exactly how remove and reshape. The knowledgable and loving staff go to great lengths to ensure their doggie clients look their best and their owners feel great, not broke.

I have a chihuahua, very anxious and they trimmer their nails very well and they're very lovely.read more

I've been bringing my dogs here for over 2 years. When I first started going there the owner always…read moregreeted me and texted me when they were done- and she used some kind of essential oils or something because they always smelled pretty for like a week after grooming. I really liked taking them there even though the price was different every time but when they were done they were put in their own little area with a gate on the front keeping them separate from the big dogs (mine are 14 and 25 lbs). Fast forward a year and they went in for baths only and I picked them up, owner mentions no issues. Get home- go to give my little one belly rubs and he's got cuts and scratches on his belly and I was shocked. I immediately texted Marisol and sent her pictures- the next day she said her bather had jerked when combing him and that's what caused it. Then sent me a pick of the comb used. I have a short hair chihuahua, they used a metal tooth undercoat rake comb. Like you would use on a husky or something. We didn't go back. After some bad experiences at petsmart (not with my dogs but with the groomers that I watched being way to rough with other dogs) my husband said why don't you try bark and paws again? After what happened before surely she will be very careful. So we go back with my dog that was not injured just to test the waters - everything goes ok. Again, the pricing is never the same and I lost my job so I started doing haircuts and bathes at home but still took them there for nails. Everything the other reviews say is true. We went last week- he took them to the back and handed them off to someone- the guy came back with my chihuahua after about 10 min- I went and put him in the car and went back in for my other one. Waited 15 min- watched one dog jump out of gated areas and no one blinked an eye. Then I heard my baby yelping and I thought was that my Morgan? Then she did it again and I hollered out (since there's no one around) if you are having a hard time with her it's ok to stop and bring her to me. No response. Then the guy who seemed to be in charge goes in there and I hear them all having a big discussion in Spanish. I know a little Spanish, enough to understand that the gal cut Morgan into the nail quick several times after that then was trying to get away while she was trying to finish. Well my dog is so laid back - for her to yelp several times and try to get away means you weren't handling her correctly. I guess when we got there and Morgan didn't want to go in and I couldn't even coax my chihuahua out of the car- I had to climb in the back seat and get him from under the seat (which he has never done before) that should have been my hint that it was time to move on. The owner is a very nice lady but she hasn't been there the last 3 times and her employees don't speak English and as far as I can tell aren't trained properly on how to cut nails or what brush to use on a short hair dog. Needless to say- after that visit we will not be going back. What could be a great business has gotten too sloppy since expanding and I hope all of these recent reviews have the owner looking into running her business better.

I walked into Petsense in Cornelia and saw four employees at the front, but not one of them greeted…read moreme or asked if I needed help. While I was there, two other customers came in and were greeted right away and given great service. It was clear I wasn't treated the same, and it made me feel unwelcome. Every customer deserves equal respect. Very disappointing experien

Nice helpful staff…read more Mobile vet services on certain days for annual shots, etc only. They do not treat injured, sick pets. Call store for info. Good variety of everything. It's hard to find fittings for a 4 lb dog but they had it! And even choices! They carry good products. We approve.

They are nice and friendly…read more At least 85 spaces huh ...... 81, space 82, space 83, space 84, space 85.....................................

Appointment at 10:30, vet comes to room at 11:40. Way too long to wait in a strange room with two…read morenervous dogs. Cost is also too high. Paid almost $800 for annual check up and routine shots for two large dogs without any bloodwork. I will probably try another veterinarian next time.

Gave this place another try, and I won't be returning. Asked for a sanitary SHAVE and not to touch…read morethe hair length around her face or the tail. Her private area was cut down with scissors (could've done that myself) and her tail was chopped. Not super surprised since the same thing happened last time. My mistake for choosing the convenience of distance over quality.

Linda groomed my furry child who has been known to bite. He did brilliantly under Linda's excellent…read morecare and extensive experience. We are coming back!!

Our Great Pyrenees, Gracie, is sweet as pie. However, she is a MASSIVE challenge to groom…read more Unfortunately, she was quite naughty; she escaped and went exploring in a swamp just before our scheduled groom appointment. Lucky for us, we booked Iris. Iris is truly is a Super Hero Groomer‼Despite Gracie being the most dirty she's ever gotten, Iris got her back to her glorious pre swamp condition. She was SO CLEAN it seemed like magic, but I KNOW it took a TREMENDOUS amount of hard work and dedication to get Gracie clean, floofy and cuddle ready again. We are so grateful to Iris, and we cannot wait to live closer to PetSuites Cumming, so we can book Iris more frequently (minus the swamp‼), so Gracie always looks this MAGNIFICENT.

I work as a therapist in the Atlanta area, which means I've developed a pretty solid sense for…read moretruth versus spin -- and this situation did not require much of a BS detector. I've also developed quite a bit of compassion for the human condition. Over time, I've come to believe that true compassion isn't just about extending empathy -- it also means speaking up and holding people accountable when harm is done. So, in light of that, here is my first negative review: We brought our maltipoo, Maximus, to Petsuites in Cumming for daycare since his regular place was closed. When my husband picked him up, he noticed Maximus's ears looked smaller and were wet, so he brushed it off. But once they dried, it was obvious: someone had badly and unevenly cut the hair off both ears. I called Petsuites right away. The managers had already left, but I spoke to two employees -- one of whom had been with Maximus outside -- who claimed that "a piece of matted hair the size of two fingers on his left ear fell off," and insisted "100% no one cut your dog's hair." I explained this didn't make sense (as the before-and-after photos clearly show), but they kept denying it. The next day, the manager, Kayla, called me. She said she reviewed video footage and saw another dog chewing on Maximus's ear, gnawing off some of the hair, supposedly explaining the missing hair. When I asked about the clearly trimmed and uneven appearance on both ears, she offered no explanation but maintained, "I am confident no one cut the hair off his ears." Pet parents deserve transparency. If they had called me from the beginning to report what happened and offered to fix it, that would have shown accountability. But instead, they tried to cover it up with a bad haircut, waited until we discovered the problem, and then denied it. That's extremely concerning. If they can hide something so obvious, it makes me wonder what else might be happening behind closed doors. Prior to posting this, I gave Petsuites Cumming a chance to fully own up to what happened, but that was days ago, and here we are. So, I'm leaving this review to warn others. Pet parents -- unless you want a bad haircut you never asked for (and questionable honesty on top of it), please consider taking your pets elsewhere. Petsuites, Cumming -- do better.

My dog loves going here! He hurries to the door so he can see his groomers. They do awesome work.read more

I was charged $80 per dog when I was told $70, but didn't notice it until I got the receipt by…read moreemail. I'm a fair man so I called them to get $20 refund. Then I saw the 4% charge ($6.40) for using a credit card, so I mentioned that. I would have paid with a debit card or check. She said we need to brush them, so I bought one from them. that she highly recommended.... $36.97 but it is $9.99 on Amazon. Same brush with curved bristles. The lady I talked to said she would tell her boss, Bee, to call me, but Bee never did. That is the reason I am giving them a poor rating. They don't care about me when I was trying to give them a chance to make it good.