My dog loves this place and the workers are so nice. Reading these comments crack me up. Give this…read moreplace a try and ignore the one stars. Keyboard warriors .. if you don't like it, move on. Some of us like this place.

This place is Amazing. Every staff member is so sweet and caring towards customers and their pets…read more They treat everyone with respect and kindness. My dog loves this place and is excited to go every morning. No matter what others say about 1 bad experience just give them another chance. I have never been so impressed by the front office and the people who take care of our pets. I would suggest everyone to meet the staff taking care of your pets they truly care about them and take great care of all of them. In my opinion they go above and beyond. Take the time to get to know everyone there. The management has been nothing but kind and helpful. Talk to them if you have an issue they are so kind and helpful!

Excellent staff. They are always helpful and polite. The facility is spotless, and they take…read moregreat care to listen to requests and return phone calls. My dog goes to daycare as well as boarding and grooming. We have had zero issues, and I always feel comfortable leaving my baby there. I highly reccommend!

I scheduled a full groom on Thursday for a Tuesday groom. They took 8 hours to accomplish this . I…read morehave been having my pups groomed for 16 years and I have never had an 8 hour groom, and even then, they didn't deliver as promised. I talked to the front counter rep and told them they were overbooking their grooms and she curtly told me they weren't. Don't expect this review to change views, but there are plenty of dog groomers put there

I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

We absolutely love Rotten Dog Sports Lodge and honestly they seem more like family than a boarding…read moreplace because we know they live in our baby and send us photos while we're away. We love that they have a pool for dogs and you always feel your pet is well taken care of from drop off to pick up.

My pups home away from home! Can't say enough wonderful things about this place and those who run…read moreit!

Dr. Cumming has been our two cats' veterinarian for over 11 years now, and she and her staff…read morecontinue to take great care of our animals. Not only is she knowledgeable but she's compassionate. We've gone to other veterinarians in emergency situations (outside clinic hours, needing an oxygen chamber for our asthmatic cat) but continue to come back to Hamilton Ridge for their on-going care.

My husband called the office to let them know one of our cats suddenly passed. Brittany who…read moreanswered the phone had no compassion and didn't even ask what cat had passed. No "I'm sorry to hear about that ". Just like a robot gave information about options. We had been going there for about 5 years. We will no longer come to this office based on this experience. Wish I could give negative stars.

Puppy Haven has been absolutely wonderful for our dog. She has had a pleasant experience every…read moresingle time she's been there. From the moment we drop her off, it's clear she's comfortable, happy, and genuinely cared for. She comes home relaxed and cheerful, which tells us a lot about the level of attention and kindness she receives. The team clearly loves what they do, and it shows in how well they look after each dog. We trust Puppy Haven completely and highly recommend them for both boarding and daycare.

It's taken me 3 years to come to terms with this. I'd like to recognize the owner of Mud Puppy and…read moretheir staff for being wonderful people. I had brought my senior Pug in for services a couple of times before for a nail dremel. (2018/2019) Max Kermit was almost 15 and he'd suffered a stroke 2 years previously.I felt fortunate and blessed he was still alive. I erroneously thought this day would be like any other time... my teenaged daughter & I were up front waiting for Max to be done.I had previously gone back with him before because he was frail but I thought I should stay with my daughter and then she had refused to go back with me.Only men were coming in (very busy that day) and I hesitated to go back (obviously this was all before COVID) but I thought to myself no he's in great hands, he's been here before and the staff is always so good with him. To my horror one of the girls came frantically rushing up and said there was a problem. I went back with her and my little buddy was clinging to life. I flipped out. He was still breathing- the young woman that was doing his nails- I can't recall her name - was so precious. She drove us to an emergency vet in Braselton. Max Kermit I believe had taken his last breath when we were driving there.I was hysterical. My daughter that was with us had Max Kermit practically her entire life.She was 6 months old when we got him.My oldest daughter was almost 3 years old and he was the light of her life. He had been all ours.He made everything better. Back to the review- these women were wonderful in a clutch. She stayed with me at the vet and was so empathetic. I was thankful I got to hold him for as long as I did. She cried with me- it has taken me this long to write & talk about this but if you're reading this you were an angel that day. The owner called me later that day. She was upset also but I did say I don't hold anyone responsible and told her how much I appreciated the groomer and I thanked her for her call. Gosh I was so heartbroken. The owner sent me flowers and a sweet note. Do I recommend this business? Yes I do. I had great experiences there prior to the last one but that was not their fault. I do have 2 little 2 year old Pugs that I routinely take to their vet for nails but I may stop in.

Have been taking my Bassets for years and i absolutely love them. Izzie my very timid Basset baby…read morerelaxes immediately with them. They are always good with her and would never go anywhere else. Highly recommend!

Meet and greet before accepting my dog? Dog had all shots, friendly with people and other animals…read more Person on phone wouldn't send an email, would have sent proof of updated shots & pictures. Not a healthy way to lure new business!

My sweet fur baby, Ziggy, had the wonderful opportunity of staying with Kyss and her family for 5…read moredays. He came home exhausted! Kyss sent me photos and videos of Ziggy playing and having fun with his new friends - he was having a blast! Kyss was so flexible with my drop off and pick up times. When we got back in town, we unfortunately had to make an unplanned stop on our way home which caused us to postpone Ziggy's pick up until the next morning. Thank goodness it was no problem for Kyss though - she was way cool about it and easily made the adjustment. If you're looking for a fun and exciting albeit responsible environment for your pooch, talk to Kyss! She's awesome!

I can't thank the team at Best Friend Veterinary & Pet Lodge enough for the compassion and care…read morethey showed my sweet boy, Eli. After he was found with severe injuries, they spent hours doing everything they possibly could to help him. Throughout the entire experience, they treated Eli with incredible gentleness, dignity, and kindness, and they showed me the same compassion during one of the hardest days of my life. I will always be grateful for the extraordinary care, professionalism, and empathy this team provided. They didn't just care for a patient, they cared for a beloved member of our family. Thank you for everything you did for Eli. I will never forget your kindness.

We've been going to Best Friends for almost a decade now and they've always given us the best…read moretreatment. Our dog is always anxious about the vet but the techs and doctors help him calm down. They always listen to our concerns and answer our questions. Dr. Bailey especially has helped us so much recently. Can't thank them enough for helping my family. Will always recommend them.

First time here and June did a wonderful job on our fur grand baby! We will continue going on a…read moreregular basis!! You can tell they do love and care for pet customers and take pride in their work. Thank you!

Delores has provided such a wonderful experience for both of my dogs. She has groomed my Malti-poo…read morethree times as well as my Saint Bernard. It is incredibly clean and very nice in the grooming salon. (A True Spa-like experience) Both of my dogs love her and do not act scared when we head to her shop. They never liked to go to the groomers at their former salon. She is very flexible with her schedule and is right in my neighborhood which is a huge plus. I highly recommend Delores if you want a true professional to groom your pets!!