They were great with my girls. Availability has always been easily accessible. Highly recommendread more

Visiting from out of town and called to get a nail trim for our baby. Everyone was friendly and…read moretook LULU right in and trimmed her. The place was clean and super cute. If I could move them to Florida I would Thanks ladies

Honestly this place is useless. Back in February we took our little dog into see the Vet because…read moreshe was bleeding from her month. Since we have been going here (less then a year) this was the third new vet at this office. The vet told us she probably had an abscess and one tooth had to be pulled. When she had the tooth pulled, the Vet informed us she needed to take a biopsy and send it out for testing and that it would take at most 10 days. At least two weeks pasted and we did not get a phone call. We called at least three times asking for the results. Finally a week past our last call we got a call back with the bad news that she had cancer and had about 6 months to live. Nevertheless, every time we needed a refill of pain medicine there was always a two or three day delay in getting a refill. When we called with a question there always was a two or three day delay in getting a call back. Part of the problem was and is, that they no longer have a permanent vet on staff but temporary fill ins that honestly don't seem to care because they know they will not be there very long. One time when we went to the office to pick up medication, they were closed, we were never told they would be close and their web site did not say they would be closed. When we questioned them they told us since they did not have a vet on duty they had closed up. Unfortunately, our little girl had to be put to sleep. We went to a different vet because we did not want to wait around for a delayed call back. It was all ready hard on us to make the decision and would have been a nightmare to have to wait till they had a fill in Vet. The only thing that they do well is send you emails promoting food, animal treats, etc. We found out that they are owned by a big corporate entity, that might be the reason that they cannot hold onto Vets. The office is all ways empty and their fees are considerably higher then other Vets. The office staff at times can be testy, but that might be frustration because of the high turn over of Vets. The most disturbing issue was of the lack of timely responses during this horrible time for us. In the back of our minds, while were are grieving, we are wondering if the outcome could have been different if things were done in a timely fashion.

This animal hospital is not only overpricing services but also injuring their patients in order to…read moremake more money. I had two pets, Ruby a dog and Mousse my rabbit. My dog ended up getting a sudden onset illness and Mt yonah took care of her for the last 4-5 days of her life. My Yonah convinced my mom to spend $500 worth of acupuncture appointments in an effort to save our dog, and on the 4th day of taking care of her they overdosed her with pain medication which put her into cardiac arrest, and once they brought her back she was having seizure after seizure and died later that night at our house. At this point Ruby didn't get a chance to go to ANY of the acupuncture appointments we prepaid for and when we asked for a refund we were denied and out an extra $500. My rabbit mousse who is male went in for a standard neuter which has high success rates when done properly, but the exotic vet told me they have bad success rates and tried to tell me that neutering rabbits was risky. After his neuter he went into shock and developed GI stasis, nearly died, and I had to feed him food and medicine every 3 hours for 6 days straight to keep him alive. After the ordeal was over with not only did I spend about $800 in medical bills, but my rabbit developed a behavioral problem from the surgery which lead him to be unbondable. I know this because I had trouble bonding so I went to a professional who had bonded hundreds of rabbits successfully without fail, and after 2 months she told me she rarely saw his type of aggression and anger from a rabbit and that he had to be alone. After 3 years of working with him he's finally become a happy bunny who fully trusts me again and no longer lashes out in anger for things such as feeding and changing his water bowls. I was also made aware by multiple rabbit binders and rescue workers that neutering a rabbit is supposed to cost $75-$100, not $500+, and that they rarely ever had rabbits who go into GI stasis and shock. I went to get him checked out one last time by mt yonah for a wellness appt and the exotic vet told me he had back pain and wanted me to buy acupuncture appts for him. I turned that down because he is always running and jumping around and flopping over without any sign of pain. A couple days later the vet calls me while mousse is having the zoomies on the carpet and bouncing around to ask if I noticed his behavior changing or him becoming more sedentary. I dont know if she maybe tried providing him to make him seem sick or what but I proudly told her that mousse was doing amazing and discontinued business with the animal hospital. I just took him to a wellness visit at Oakwood Animal Hospital and the vet tech there told me he was extremely docile and didn't flinch at all around his back and said he looks amazing and told me he wouldn't be bouncing and jumping around if he really did have back pain like the other vet suggested. If you need to travel a little further to a different animal hospital then definitely do it because it's worth not going to Mt Yonah. PS: I know one other personal friend who claims mt yonah contributed to the death of his dog because of a surgery that developed into a deadly infection that killed the dog

Just took my Golden Retreiver Sophie to The K9 Inn to be groomed. I must say she received a…read morewonderful warm welcome when we arrived and the best bath and grooming she has ever gotten in her 5 years of life. They did an exceptional job and we will be returning again soon.

We used Platinum Dog Grooming from the time they opened and enjoyed them greatly. Unfortunately,…read morethey have been bought out by the K9 Inn. We brought our dog there on Aug 3rd, 2022, not knowing Platinum had been bought out. There was no sign of any price increases and they did not inform us of those increases at drop off time. With the old owners in charge, they would call us three, or sometimes four hours later to come pick up our dog. The new owners called a mere 1.5 hours later to pick up our German Shepherd and she didn't smell fresh like Platinum owners made her smell. They told me it would be a extra $10 for two squirts of fragrance. Fragrance? She should be cleaned properly so you don't have to put fluffy perfume cover-up on the dog. We declined the "cover-up" and asked for the total. The gentlemen asked me how much we paid before. I told him $50. He said it would be $55 as they had to raise prices. Ok, we accepted that, but barely two days later our inside dog smelled like she did when we brought her for the bath. Didn't understand why but we presumed that maybe because they had her out in one and a half hours versus three hours likely had something to do with it. So today, September 14, 2022, we tried again thinking last time they were new at the business and maybe they just had a bad day on August 3rd. When I picked our dog up this afternoon I asked what type of shampoo they used last time because she smelled two days later. The clerk said she'd check and came back to tell me they used a different type of shampoo on her today. It was time to pay and, of course, I thought it was $55 like last time. The lady then told me it would be $85. I'm sorry, what? For what? The clerk informed me, "We used the Dremel to do her nails". I replied I never asked for that service, so she removed the fee. Then she told me the new price was now $65. What? Why? "Because she is a big dog", said the clerk. I decided not to argue with her about $10, but to instead "vote with my feet" so I paid $65 but we will never return. Here's a suggestion. Why not tell everyone you, for the second time in as many months, have raised the prices! I departed for home but driving down the road, I had to drop the windows because our dog smelled like the perfume counter at the department store. I will be looking for another place for her to have a bathed. If you decide not to heed my warning and venture inside to have any kind of pet treatments performed, BUYERS BEWARE and make sure you pin K9 Inn down on the price before you drop off your four-legged family member.

Dr. Ball and his team are outstanding! We live about an hour away, in rural NC, and our pet rabbit…read morefell ill. There were no exotic vets available nearby and Lake Chatuge Animal Hospital took us right in. Our sweet bunny, Max, received excellent care by the team at LCAH. They truly saved his little life. We are so grateful!

They always are so good to my dogs! A little pricey but good service is worth it! My dogs had their…read morefirst grooming there last week and they looked so adorable! I recommend the grooming service at Lake Chatuge!

I have been very happy with this practice. The employees are very friendly and the vets are…read moreknowledgeable. They have cared for our cats and dogs for many years.

We started using Mill Creek in 2024 and they have been great. Our older dog started not being able…read moreto keep food down, he was determined to have a cancer on his stomach. so we made the very difficult decision to have him put down. The compassion shown by the vet and her staff was awesome and very comforting to us. The only complaint I have is the cost but that is an issue with every veterinary clinic. I whole hardly recommend this vet clinic to take care of your fur baby.

Amanda did a FANTASTIC job on our mini schnauzer! His grooming & nail dremel were precise, and just…read morehow we wanted. Thank you Amanda!

Amanda was fantastic with nail trims for our 2 large anxious lab mixes. She exudes a calming…read moreconfidence and found the best way to approach them with the nail clipper/grinder. We will definitely use her services again and highly recommend her for your pups grooming.

The team at Planned PEThood were great and took amazing care of my goldendoodle. I took her to get…read morespayed and a hernia repair because the cost was drastically lower than going to Chewy or your local vet. I was skeptical at first because you don't want your pet to get hurt by reducing costs but this place was well with it overall. Highly recommend for taking care of my dog, quality or service and value.

Took my cat to get neutered at their van and they left him with an open wound. He was dripping…read moreblood from his incision within a couple hours. He hadn't touched the incision site at all. He didn't do anything but lay on the floor after we got home. It was almost like they didn't stitch or glue or anything to the incision. There is also excessive bruising all the way from his butt to his lower abdomen. My baby is miserable. I would never take another animal to their spay/neuter van. I ended up taking him to the emergency vet just 3 hours after I brought him home.