Very clean fun atmosphere definitely will be coming back. Staff was very friendly and attentive when needed.

This place is amazing. They have a section for kids and space for adults to try coffee and healthy snacks. They do provide a membership where you can visit anytime with in and out privileges. The service is wonderful and everyone is willing to assist. The ambiance is alive seeing the kids just enjoying their time. This place is new at the Burbank Media Center on the third floor. I got to meet the Owner and we just kept chatting on the experience and vision. read more

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My daughters have been waiting for this spot to open up and it finally did. A super colorful playroom that's attached to an awesome candy store with a very nice candy selection at very good prices. The playroom itself is reasonably priced, at $20 for 2 hours of play or a monthly unlimited pass for $70. We got the 2 hours of play and it was more than enough. The slightly older kids' play area was a bit compact and a bit congested, but there is also a separate smaller kids play area, which was more open and spacious. The colors were insanely vivid and bright all throughout this establishment. And very importantly,I must say that I felt very safe with my kids playing here, as from the construction standpoint I didn't see any red flags at all, no sharp corners, everything cushioned and safe for the kids. The food bar offered a generous selection of snacks for kids and adults at really awesome prices. My nachos for $2, although basic, reminded me of the simpler times in high school when friends and I were fighting for each nacho cheese-filled chip. In addition to the snack bar, there is also some seating area for parents to look over their kids. The area includes some massage chairs. And finally, there is a good size dining area, where you can enjoy some food with your family. With customer service being friendly all around and with some good, safe, very colorful playroom amenities for the kids, this establishment is a great addition to the mall and to the Burbank community as a whole. We'll come again! read more

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Good place, my kid love this place And clean,cool , love I want came here every day Good place, my kid love this place And clean,cool , love I want came here every day read more

Hollywood Candy - Candy Stores Near Me - Redding, California

So in all honesty, the playground itself was extremely underwhelming. To think we waited almost 2 years from the time of announcement for it to open, I was expecting a monster type of indoor playground but it was extremely small compared to what I was expecting, especially for the delay in opening. My children and I have been to plenty of indoor playgrounds in the valley and around LA. They are indoor playground connoisseurs, and one thing we know from experience is that timed indoor playgrounds are usually a skip. The best playgrounds do not have a time limit: Kids Avenue, Kidztopia, Fun Play World, Kids World, Wonderland, etc. This one does. The only saving grace is the price. 15 for an hour and 20 for 2. If these prices ever increase, it will not be worth it. That said, for the price, it is decent; the structure is decent in height, with plenty to do inside for kids to play with, but it lacks one big important factor. The ball pit! No ball pit... booooo. Yes, they have one inside Little Land, but unless your kid is under 32 inches, they can't play in there, which is also a huge letdown. No other playground has this policy: bigger kids can't play in the little land area. While I understand it is to keep the smaller ones safer and away from the big bad kiddos, I think a more lenient height restriction would suit better. My nephew is 3 years old but over 32 inches because he's a big boy, so he does not qualify.... See the problem? He was eventually given a sticker. Still a hassle. Food prices are amazing! The cheapest I've seen anywhere! Hot dogs for less than 2? Nuggets for 2? Ummm, yes, please. Candy claw machine for a dollar? Um, yeah! Water for a dollar. Yo, amazing! Hope that never changes is a huge saving grace. The layout of the place is really nice, all new and modern. The front, though, needs to have a latch; most indoor playgrounds have a latched door. While it's true you should always keep your eyes on your kids, it is way too easy for one to escape if, God forbid, you take your eyes off for a second. Yes, they have to pass by the front desk, but I don't trust them to stop kids from running to the door. Enforcement is not really followed here. That can be good or bad depending on how you want to look at it. Multiple big kids do end up in little land, and time stamps are not really looked at. We were able to stay an additional 10 minutes; no one told us anything, but we left willingly because I don't do well with anxiety and waiting until someone tells me I've overstayed my welcome. A huge negative is there is no way to increase your stay. We had family members surprise us at the playground almost 20 minutes before our time ended, so we asked if we could extend our time but were denied unless we paid all over again. Yes, there is no way to extend your time. I even asked the manager, but they won't do it due to system issues. So basically told me I would have to pay full price again. So $15 per kid for another hour means I would have paid 30 dollars total per kid x 2 = $60 total for 2 kids. Talk about crazy. That's more than a 2-hour admission is worth. Are they out of their minds? I would never pay 30 bucks to enter this playground. I would for the others, but not here. I asked multiple people before I asked the manager, and you could tell some people made some comments to each other about it. I saw, and you can tell when people make remarks about someone. So minus a star for that horrible experience. I saw that.... Be cautious of staff for sure, although some were cool. Overall, the place was just okay. My kids did like it a bit they rated it a 6 out of 10, and we may return at some time, but I would not put this place high on my list. We have all summer, and we have more indoor playgrounds to check out, and the only thing that will honestly bring us back is the price. If that ever increases, well, there's that. This is just an average playground. It looks super cool because it's new, but in a few months its OMG factor will quickly die down, and it'll be just another basic indoor playground. It still is fun and worth checking out at least once. We'll see when and if we return. read more

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Went during Wednesday Noon. Not too busy Theres no kids playing in the little land area They allow non branded candeeland grippy socks. Was able to use one from Chuck e. Cheese. Monthly pass is great for the summer! In and out privileges. It says no outside food or drinks, but i openly carry my child's water bottle no problem read more

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Assistant manager was rude to my family please see copy of email send to management" Dear Candeland Management, My name is Inés Fuentes, and I am writing to file a formal complaint regarding the treatment my family and I received on Sunday, September 21, 2025, during our visit. We entered the location at approximately 5:45 PM and were scheduled to stay until 6:45 PM. However, after only 15 minutes, we were approached by staff in a manner that was extremely rude and disrespectful. The manager on duty, Seara (spelling may not be exact), the assistant manager insisted that we remove our shoes. We fully understand that shoes are not allowed in certain areas and were willing to comply. However, the way we were spoken to -- being told to "step out" and move away in a harsh and humiliating tone -- was completely inappropriate and unprofessional. This was not only upsetting for us as adults, but it was incredibly traumatizing for my child with a disability. The manner in which we were treated showed a complete lack of sensitivity, compassion, and inclusion. Instead of handling the situation with care, we were made to feel unwelcome and discriminated against. When I requested to speak with the manager, Jared, I was told he was not available, even though I personally saw him present in the store. The assistant manager repeatedly told me to "just send an email," refusing to provide any immediate support. When I pressed further, I was told Jared had "other things to do," which is unacceptable when a customer is experiencing a serious issue. His refusal to face us and address the matter directly was unprofessional and felt like he was deliberately hiding from us. I also asked how I could speak directly with the owner. The assistant manager again told me to "send an email," but provided no further information. I am not even sure that this was accurate, which further shows a lack of transparency and accountability. Additionally, I requested a refund of the $38 we paid since we were only there for a very short time (15 minutes) before being treated this way and asked to leave. My request for a refund was denied without explanation. This experience left me feeling that my family was being singled out, possibly because we are Hispanic and because one member of our group has a disability. This type of treatment is unacceptable in any setting, but especially in a family entertainment establishment. I respectfully request: A full investigation into this incident. A refund of the $38 we paid. A formal apology for the way we were treated, especially toward my child with a disability. Confirmation that staff, including managers, will receive training on respectful communication, inclusivity, sensitivity toward disabilities, and customer service. read more

Hollywood Candy - Receipt - Candy Stores Near Me - Redding, California

My second time at this facility. I really wanted to give this place another chance. Unfortunately I'm still very disappointed. Should have known better than to trust a bunch of 5 star reviews from profiles with only one review. We came on a Sunday late afternoon thinking it wouldn't be as busy, but it was still a madhouse. We paid for 60 minutes and nearly didn't stay the duration. The waiting area was filthy. There were used water bottles and candy wrappers near the seats. Now they have a new policy that all kids 34" and higher need to play in the big kids play area regardless of age. It's difficult to watch the little kids struggle to climb up the stairs, even with parents helping, while the bigger kids run around wild. We saw a few of them loose their balance with the bigger kids' unruliness. Their slides have seen better days. It's so difficult to go down that thing without having to manually slide yourself down. Happy to see that some staff members were wearing socks instead of shoes though. However, I'm extremely disappointed in the lack of staff monitoring the play area for the big kids. We saw kids climbing up the slides, lying down at the foot of the slides, and even going down the slides head first. Might be helpful to have a staff member overlooking this area on a regular basis, more so now that there are smaller kids now playing in this area. About 20 minutes in my son was being bullied by a group of entitled little girls trying to steal the large plastic ball he was playing with. One of them kicked the ball from underneath him causing him to fall on the floor. Granted their mothers did come to stop and try to disperse the situation. However, one of the girls became angry and used the orange hanging ball to throw at my son's head. The mothers then began laughing about it. When I confronted them and said that wasn't cool they all became defensive saying they were taking care of it. Not a sorry from either one of them. If it was the other way around, and my son acted like that, I would have been mortified at that behavior. Oh no, as they walked away one of the mothers brags out loud about how her bigger daughter could have taken out my smaller son. What a great thing to be proud of. Go figure, kids learn how to act from their parents, top notch parenting right there. Mind you the same group of girls later did the same thing to an even smaller little boy. When one of the girls threw the orange ball at the kids head he started crying and ran to his mom. PARENTS OF SMALLER KIDS BE WARNED! If you bring your smaller kids here keep an eye out and speak up. read more

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We have been regular visitors and my grandson always loved coming here. However, our recent visit was incredibly upsetting. An employee told us my grandson was "too big" to be in the toddler area even though he is still a toddler and was allowed to play there just two weeks ago with no issues. The entire interaction was unnecessary and poorly handled, especially since there were other kids of the same height playing in the same area. When I mentioned that my son is on the autism spectrum and that sudden changes can be hard for him, the staff showed no understanding or empathy. The situation caused a scene and led to a meltdown, which could have easily been avoided with a little compassion and consistency. To make things worse, the owner publicly claimed that a review before mine (by Eddie A.) was "fake," instead of taking accountability. It's not fake -- it's on video. Rather than dismissing real concerns, this business should focus on training staff to communicate kindly and to be more inclusive and understanding toward all children, especially those with special needs. Do better! read more

Clean and huge space for the kids ! My son loved this space lol He wants to visit this space every week read more

Hollywood Candy - Candy Stores Near Me - Redding, California

Service was great, facility was clean. Staff was attentive. I would bring my kids here again. The prices on the food were ok, typical kids place food. read more

Hollywood Candy - Candy Stores Near Me - Redding, California

Good play area for bigger kids, they had a separate toddler area for the smaller ones too. Food prices are really cheap, menu is on their website. They should add daily passes, not inclined to purchase a $70 monthly per kid, it adds up if you have more than 1 kid, 2 kids cost me $40 for 2 hours of playtime. It was posted no outside food or drinks, which is understandable. But you cannot bring your own water?? I understand sodas and juices but your own water? You have to buy it there which makes me question the logic, are they worried about spillage or they just want to capitalize on nickel and diming the regular person? You cannot wear shoes past the register up in the front, even when you go use their bathrooms, which to me makes me question the cleanliness part of it. If a kid accidentally made a mess in the bathroom and got stepped on by another kid, then that other kid would go and play in the play area thus making the entire play area less than sanitary. They should at least move the shoe cubbies closer to the bathroom so in the event that kids need to go, they are obligated to put their shoes back on then take it off when they go back to play. The employees are also wearing shoes all over the place, it negates the fact of trying to keeping the place clean and sanitary. Maybe owners should offer shoe covers to their employees? i have been to Rockin' kids and the employees NEVER had their shoes on. They had a decent amount of tables and chairs for adults to sit on and wait on their kids. I sat in the back area next to the toddler play place. There was 1 employee who kept going behind me and I have absolutely no clue what he was trying to do, it felt to me he was trying to check to see if I had any outside food that I have set on the table, I did not. Whatever my kids had, we purchased at the snack bar. No one was sitting behind me and the entire back area was a wall, there was no good reason for that guy to keep walking to the wall and then back, it just felt really weird to me. The employee working the snack bar was super nice and the lady that worked the morning shift at the register was also very pleasant. Overall, there's kinks and snags that the owner might want to address. Would I take my kids back here, not sure, maybe if this was the only other option we have for the day, otherwise, I'd try to find somewhere else to spend my money on. read more

Hollywood Candy - Candy Stores Near Me - Redding, California

Super clean, bright, space for kids to run and play. We went Saturday noon and it wasn't too busy. We haven't been to a ton of indoor places, only Dig It, in Torrance, and this felt comparable. No area for building things or riding things, just straight play space. Plenty of seating for adults. They have food options, parents can easily get into the areas if needed. They weren't blasting music which was nice. This was a much needed hour for us so one of us could shop while the kids ran some energy off. $15 for an hour, $20 for two hours - cheaper than a babysitter. read more

My son had a blast, super colorful and playful environment, staff are helpful and kind. We'll definitely be back for more playground fun! read more

Hollywood Candy - Candy Stores Near Me - Redding, California

I don't usually leave negative reviews, but I felt it was important to share my experience. I was really hoping to love this place--it's adorable and has a lot of potential--but there were several things that made our visit disappointing. We purchased an hour-long pass for our kids but ended up leaving after just 30 minutes. The space is quite small, and unfortunately, it was extremely overcrowded when we went. There were a lot of older kids running around, pushing, and being rough, which made it feel chaotic and unsafe. We had to stay close to our kids the entire time because they kept getting shoved. There didn't seem to be any staff monitoring or managing the play area, which added to the concern. My younger child was playing in the baby section, but my older one--who is tall for his age--wasn't allowed in that area. While I understand and respect the rules, it was frustrating to see other older kids playing there without the required height sticker. This upset my boys, and it felt like the rules weren't being applied fairly. As someone who works in the party industry and visits many play spaces, I've never experienced anything quite like this. I do appreciate that the space was clean and that there wasn't loud music blaring, so I'm giving three stars for that. But unfortunately, we won't be returning. I hope they consider making some changes because the concept really is great. read more

First and last time coming here. At least until they have working AC. It was unbearably hot and humid here, apparently the staff has continued to tell the owner it needs to be fixed and it has yet to be fixed. Would've taken my child elsewhere if I'd known they had not working AC and it's over 100 degrees outside. Don't get me wrong it's a cute place kind of small but that's to be expected when it is located within a shopping mall. Was pretty clean staff was extremely friendly and overall great not their fault it's hot in here. Several people were complaining to staff about it being extremely hot inside. This place is fairly new so I'm hoping they can get it fixed. read more

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We booked the place and paid in full. When my guests arrived, they said that they're not allowed to go in until the bill was paid in full. It's a very embarrassing moment since it's been paid in full in the same day we booked it online. I got a call from one of my guests, and when I got there, the employee said that they made a mistake of looking the account. Also, you it looked like they stored some items on the play area. I didn't take a photo but I saw some yelp comments with photo where the boxes were in the play section. Kids may not be able to reach those boxes but it still doesn't guarantee that it's safe read more

The play place its self is huge and definitely a lot for kids to do! They also have a little kids side which is a plus if you have little ones as well as older ones maybe not like 10. And the price is okay $18 for one hour. But for the price you pay I don't think they should be using this structure as a storage. A bit weird. Still a cool Place and great workers. read more

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Love candeeland! So clean and well organized we've tried many other indoor playgrounds and this is the most consistently clean with best pricing would definitely recommend and encourage families to visit read more

I took my 2.5 year old toddler here to enjoy playtime. We bought the 2 hour ticket for 25$, but they did not allow her to go into the little one's area where the ball pit is. They have this new rule where the kids have to be 34 inch tall and my kid was 35. We had to convince her to go play in the big kid area where it was too crowded and not age appropriate for her. She cried the whole time wanting to go into the ball pit. We also witnessed many other parents going through same thing with their toddlers. We have been to many playgrounds and no other place has such a rule. The bathroom situation is also awful as they don't allow you to wear shoes into the bathroom! The ventilation is so poor leaving everyone sweaty during hot summer months. Also, drops of water leaked from their AC from the ceiling on my 6 months old's head while I was holding her. I panicked as I was not sure how dirty that water can be! It was a traumatizing experience for my child and we will never go back. read more

Fun spot to take the kids for an hour. Very colorful and creatively built. My kid enjoyed it.

I was invited to this place with my kids for a birthday party. Food was great The ambience was great. The only problem I had with this place was that they didn't really have a door or a gate to make sure little kids don't run out of the area. And the reason why I say this is because two separate families thought that their kids ran out into the main mall because they didn't keep track of who was coming in and out. For example, they need something like what they have at Chuck E. Cheese. Another thing that I didn't like was that you were supposed to take off your shoes right at the entrance and not wear them out throughout the area even if you're not going into the play area so you literally go to the bathroom with no shoes to me that sounds very unhygienic. read more

Moving it back up to a 4 as the staff is nice and it is clean. My son does enjoy it, sometimes it's congested during peak hours. read more

Hollywood Candy - The ball pit is designed for up to 39 inches and they only allow 34 inch kids in. (not 2 and 3 year olds) - Candy Stores Near Me - Redding, California

I brought my 2 year old nephew for the first time. He loved it! Great addition to the mall ! Love the decor and set up read more

Awesome spot to take the kiddos. Keeps them busy, entertained and it's pretty safe overall. There's a nice seating area for the adults and message chairs to keep the adults busy as well. They have a section for small kids and big kids which is nice. Pricing is also decent compared to some other places which don't even have as many things. Try it out if ever in the Burbank mall. read more

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It's a really nice place for my son to go to clean a lot of things to do here very neat entertaining cool and fun. It's my first time being here even though it's a little expensive but at least my son is gonna do the one for one hour for $15 something to do read more

Fun place for kids to have a good time and enjoy their day. My kids loved it. They keep wanting to go back.

We had such a great time. The little ones were having a blast on the slide. The place was very clean, treats and food (chicken nuggets) were very reasonable. read more

Before booking, I visited twice to confirm details. I was told that even though the package stated 30 guests, I would be able to host up to 40 people in the party room. Based on that confirmation, I scheduled the event and invited all my guests. On the day of the party, however, I was suddenly informed that I could not have 40 guests after all. I was told to immediately cancel seven of my invited guests. When I tried to calmly ask how we could fix this last minute, I was met with rudeness and no apology for the wrong information I had been given. Instead of offering solutions, I was told to either cancel the party or cancel my guests, and even threatened that the event would be shut down if I continued to press the issue. In addition, I had to ask several times for the drinks that were supposed to be included with the package, and they were only brought out near the very end of the party. Also, according to the package, my child was supposed to receive a birthday gift, but this was never given. This experience was unprofessional and unacceptable. The misinformation, lack of accountability, delays, and failure to provide what was promised in the package caused unnecessary stress and disappointment on a day that should have been a happy celebration for my child. read more

Great ambiance Kids love the place I will be back for sure It is very affordable and super clean read more

I had a great time at Candees land!! it was a great place for my kids!! they also had a great time and they loved it!!

Had such a great experience. The customer service is so attentive. Would highly recommend!

Great place! Good venue and great staff Great place! Good venue and great staff Great place! Good venue and great staff read more

Massage chairs, coffee , and a great play place for the kids 100000/10. Very clean separate area for little babies keeping them safe. Great service read more

Massages coffee while kiddos play 1000 percent worth it clean and great place to relax while kids spend some energy at the mall read more

Hollywood Candy - Massages while kids play - Candy Stores Near Me - Redding, California

Absolutely unacceptable and unsanitary. We were shocked when an attendant told us that children were not allowed to wear shoes to the restroom--only grip socks or socks. Really? In a public restroom? That's a huge hygiene issue. Kids are expected to walk into a restroom in just socks--where countless others have walked, potentially with anything on their shoes--and then return to the play area? All in the name of keeping the playground clean? That logic is completely backwards. This is a public health concern. To make matters worse, the manager on duty, Jared, was incredibly unhelpful and came off rude and dismissive. When we tried to raise these valid concerns, he acted confused and uninterested, showing zero professionalism or accountability. His attitude was not only untrained--it felt outright prejudiced and condescending. Parents, think twice before bringing your children here. The hygiene practices are flawed, the management is careless, and the safety of your children clearly isn't a priority. read more

Clean and fun area for young kids. Good option for birthday parties or play dates. There is a separate area for toddlers to ensure their safety. read more

It's your standard play place. Prices matches the product. The manager expects you to keep your shoes off even in the bathroom. Bathroom had wet floors and the idea of tracking urine or anything else from the bathroom to the play area is disgusting. However, the employees and the manager walk all around with dirty looking shoes. Makes absolutely no sense and it's unsanitary. In response to the manager's comment: you found no wet floors because I wiped them down myself after my child slipped and fell. I shouldn't have to do this and we should be allowed to wear shoes in bathrooms. Simple. read more

Very Disappointed - Unfair Treatment on Our First Visit This was our first time at Candy Land, and sadly, we had a very frustrating experience. I paid for two hours for my two older kids. An hour later, my mom brought my one-year-old, and I tried to buy him a ticket to join for the remaining hour. They refused to let him in due to a waiting list, even though his siblings were already playing and we still had an hour left. He's just a baby, and we weren't asking for extra time -- just for him to join his family. Because of how we were treated, we left early and didn't even use the full time we paid for. Very disappointing and unfair to families with small children. We won't be returning unless the policy changes. read more

Awesome service and staff! My daughter loves it here and both management and staff come up with ways to make improvements and they listen to suggestions and ideas. I appreciate the kindness of the friendly staff there! read more