My daughter and her friend were shopping at hollister in Missoula, MT, we went to check out I gave the cleck the money. I wanted to use smaller bills so I ask to exchange one. She immediately got rude with us, gave us attitude through the whole transaction. I am a general manager of a business and I know how important customer service is and how it can make or break a business. Reading other reviews about your store customer service skills are much needed. read more