What a caring bunch! We Went in to look for a recliner, and they had a very good inventory with…read morelots of great features. We purchased a comfy chair and brought it home only to realize that it was the wrong but similar model.We bought it back as soon as we could, and they were so apologetic and gracious. We learned that this is a family business that's been around for many decades, and they are very concerned with customer satisfaction and high-quality products. Everyone there, from the sales floor to the warehouse was delightful and helpful.

After searching for the "perfect" bar stools for our new home, we were able to order the perfect…read morecustom stools at Wagner's. The service was quick and efficient with lots of catalog options for us to choose from. When the chairs came in, the delivery service included unboxing and placing the chairs as well as putting on the pads on the bottom so the chairs won't scratch our wood floors. There was good communication from the store keeping us informed of the shipping status for the custom order. Not only does this store have beautiful furniture options, the personal friendly service we received from everyone we encountered at the store makes that special difference.

Generally good quality goods , people are easy to deal with. They didn't have what I needed at the…read moretime. I did donate a couch which they checked out before they would unload it.

I really can hardly even believe how great these guys are. Last time I had to add some furniture to…read moremy life, I was able to come here and get two matching armchairs, a three-cushion couch, and a dining room table with a leaf for $200 with delivery (up the stairs of the apartment building!) included. When they were moving the couch, they noticed it had a little bit of an odor they had not been previously aware of-- so they called and asked if we still wanted it, and when we did they delivered it with the rest, but refunded us $50 so the couch was free. Integrity! This was more than five years ago and the armchair I still have is only now reaching the end of its lifespan, and it has not been treated gently. The prices are a steal, they have quality standards, and they run a lean operation because they don't exist to make profits, they exist to raise money for child abuse prevention. (A pretty big contrast from the national thrift chain that pays exorbitant executive salaries and pretended paying people with disabilities way below minimum wage to staff their stores was 'charity'.) I honestly look forward to my next chance to buy from them. They also do donation pickup for free, if you need old furniture hauled away before a move.

I bought a Scandinavian chair from Modory some 20 years ago. One part of the tilting mechanism…read morerecently broke. I spoke with them, not even positive that I bought it from them. They picked the chair up, fixed it, and returned it to me the same day. for NO CHARGE! Exceptional service. Based on that experience I would highly recommend them.

From the owner: Home Furnishings Home Accessories…read moreHome Decor Fabrics Wallpaper Flooring Blinds Draperies

Super cute and well displayed! Great prices, especially for Missoula. A wide selection of styles…read moreand helpful customer service!

From the owner: Reclaimed and Restored furniture, decor and clothing, Curated to Inspire. Your home is your canvas;…read moremake art. Your body is your canvas; be art.

This is the best furniture store in Montana! They have the most beautiful pieces and are always…read moregetting no product in. The staff is SO nice and helpful. Our go-to when we want something unique and quality.

This is by far the best furniture store I have ever shopped in. They have a fantastic staff and…read morewent out of their way to make sure that we were completely satisfied with all of our selections. This will definitely be the first furniture we go to for anything we need in the future!

Brent (owner) is a super friendly person who asks you call and schedule times to meet with him to…read morecheck out his business inventory. He was able to meet with us on short notice and provided really friendly service and a great price on a mattress set. We highly recommend this business to anyone in the Msla and Valley area check them out if you are on the hunt for a mattress set at a great price.

Brent was amazing to work with. He's very personal and makes great deals. We will be back to Brent…read morewhen we need another mattress. He does prefer cash but will take cards no problem!

Today we dealt with Maureen to buy a recliner. She was so nice and informative. We loved her and…read moreended us buying a recliner that was on sale for a great price. I'd rather give my money to a local business than not.

My parents were needing some new furniture for their living room. Dennis was so good at helping…read morethem by asking them questions to find what would be best for them. Then he had them sit in chairs until they found the best one for each of them. I am so pleased with his expertise and professionalism and highly recommend the living room for all your furniture needs.

More expensive than new! They have a lot of very nice things, but their prices don't reflect their…read moreused status. We saw an IKEA dining table that we looked up online and it was $200 cheaper to buy new! Same thing with a day bed we saw. It was listed for about twice what it would cost to buy new.

Came here hoping to find a good deal on something used. Unfortunately everything is soooooo…read moreoverpriced that I will never go into this place again. I might as well be getting something new for the price of things in this store. Stay away unless you have the money to spend on something used.

Great furniture and super friendly! The puppy was the best…read morepart of the experience! Super satisfied with our purchase.

Purchased furniture in August 2025 for delivery in September. Was told latest would be October…read more It is February and no furniture has been delivered. I purchased with a credit card and after not receiving the items and being told we don't have a new delivery date for months I disputed it. Apparently all sales are final means they don't have to give you the items, but you're obligated to pay for them according to wallaroos and synchrony bank. The FTC says otherwise "All Sales Final" Exception: A "final sale" designation applies to returns, not to the failure of the seller to deliver the product. I am disputing the charge a third time since the furniture was purchased over 6 months ago and wallaroos breached the sales contract. Seriously considering getting a lawyer at this point. DO NOT BUY FROM THEM!

Went looking for recliners & dining room chairs. Entered in the mattress side & was greeted and…read morethey directed us to the living room area. Looked a while before anyone showed up to greet me & he pointed out the recliners & left. Obviously was not paying attention to where I was because when my husband came looking for me he thought I left. Didn't find a recliner & wasn't going to beg for information. Then walked to the living room side & was greeted & directed to the chairs we were looking for & the sales lady let us look alone....for a long time. Decided on the chairs & ordered 6 of them. It was obvious we were interrupting lunch from Taco Bell because they were distributing it to each employee. The furniture sells itself. No wonder people shop online ***UPDATE****5/1/18 I have upped my rating if Furniture Row! After my review I was contacted about what happened with our visit & I have to say that the manager, Jason, redeemed his store. We received the chairs we ordered came in a MONTH before they told me they would be here. We also exchanged emails about my experience and obviously has addressed it. Thanks for talking care of this!!

Eager to sell but after that the customer service is horrible. Purchased furniture. Took a month to…read moredeliver it. They delivered it and some pieces were damaged I reported that same day and sent photos. They offered discount or replacement. I asked for replacement. It's been 8 weeks I have called twice they cannot say other than it's in transit and no one has called us back to report progress. Frustrating - I won't return - EVER! Still don't have resolution - terrible customer service.