I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

Very professional and friendly on the phone. Texted appt…read moretime Does quotes; conformed email in order to do so. Able to sked within one week.

From the owner: HVAC Repairs and Service since 1982read more

UPDATE: Voss came about 9:30 this AM. Could not fix it, coming back. Even with gas off, windows…read moreopen - gas smell is too strong to stay downstairs in the main part of the house. The owner felt our review was unfair, and even though they offer 24/7 and emergency service, and we have a service/maintenance contract with them - this didn't fall on their shoulders. We called FS, they advised us to call who manages our 2 HVAC systems (Voss) so that is what we did. Previous Review from last night; Darrell is not managing the Emergency line and we have a gas leak!!! (Update, he apologized, said he was "passed out," and called about 45 min + later, but did not come here.) We've done all we know to do, but FS Propane said to contact our HVAC maintainers...which is Voss, and we have a Service Plan with them. Two calls to Darrell, a Text to Neal, email to general email address, and here we sit! Windows open, hot and sticky with the smell of gas in the air... awesome customer service.

Terry H. was professional, helpful and knowledgeable. ....a super-nice guy! It was our first time…read morewith Voss HVAC, and it's looking like a great start. We will definitely call them again for future work on our geo-thermal unit.

Furnace inspection: technician called before he came up my house, he introduced himself with eye…read morecontact dnd a handshake. Listened to my request carefully, completed the work efficiently, discussed problems and solutions, cleaned up. I couldn't have asked for a better experience

RSP is my absolute go to! They came in clutch when our air went out! I called right away, and Kim…read moregot us scheduled the next day. Evan came out 1st thing in the morning, and was super professional and kind! He meticulously went through and made sure to do a through job. I appreciate him for the time he took to make sure that we were up and running. 10/10 highly recommend their services!! Evan, thank you again for helping us!!

I have been with Fowler's for 20 yrs. I would not ever consider changing companies. No matter the…read moreday /the weather etc, they are on the way, and fix a problem, no matter how large or small. The ladies in the OFFICE are wonderful. Being a widow & not real smart on home heating & air . the ladies know how to calm my situation. I have the maint. and very proud I do. Richard was at my home on 09/11/2025 at 9:am. He took care of a small problem I didn't know I had, also explained to me the years of the system. I asked for Richard to be my maintenance man- He knows his stuff, I felt so much better he was the one who came to my home. Mary F

I have been with Fowler and Heating & Cooling almost now for 15 years. There have been a number of…read moremaintenance personnel that I've seen this morning. I woke up to a cup of coffee and service at around 9 o'clock from Fowler's appointment for annual maintenance. Met a gentleman by the name of Richard. A technician that knows what he's doing pleasant fellow to meet and I advise anybody that does future business with Fowler's ask for Richard and above all when you have problems with your units ask for Heating & Cooling and MARION ILLINOIS. They'll be back for me.

Called them on sat with no heat in entire house in middle of winter. They promised to get back to…read moreme on Sunday for a Monday inspection of the problem. Instead, they called me on Wednesday- 4 days later! And this is a unit they installed new and had serviced every year. I guess customer service isn't part of their vocabulary.

Country Comfort Solutions exceeded my expectations. From start to finish, the owner and staff were…read moreprofessional, courteous, and very knowledgeable. They explained everything clearly, completed the furnace installation with great attention to detail, and made sure I was comfortable with how everything worked before they left. The quality of their service and workmanship truly stands out. I highly recommend them to anyone in the Jackson County area.

From the owner: At Country Comfort Solutions, our goal is to provide solutions to our customers' needs. If our…read morecustomer needs an existing system serviced, in Murphysboro and surrounding areas, we can do that, no matter what brand or model (Boilers, Geothermal, Furnaces, Air Conditioners, or Heat Pumps). If our customer needs a new heating or cooling system, we can also do that. We want to provide solutions that will keep our customers comfortable year round. We stay up-to-date on the latest equipment so that we can offer you the most energy-efficient systems available - this saves you money. In Southern Illinois, one of the most efficient systems is a heat pump. A heat pump helps keep heating and cooling costs low - that's year round savings! If you are an allergy sufferer, we can offer you the latest "Captures and Kills" technology in an air purifier. An air purifier can be added to an existing system or put in with a new system. We want to find the solutions to all your heating and cooling needs. We also want to keep things affordable. We stay up-to-date on any credits or rebates available to you, whether that is through Federal Tax Credits, through your local energy service provider (Ameren CIPS or Egyptian), or through manufacturer's rebates. At Country Comfort Solutions, we value your opinion. We want to do the best work possible for you, so that when we are finished you will want to tell all your friends.

I was surprised and happy in the pricing he offers for his services. Very knowledgeable and…read moreincredibly friendly. His maintenance of my heating and air units was top notch. This was the best experience I have had with anyone in the hvac industry. I will call him for any services I need and highly recommend Fred to anyone who needs hvac services.