I have been with Fowler's for 20 yrs. I would not ever consider changing companies. No matter the…read moreday /the weather etc, they are on the way, and fix a problem, no matter how large or small. The ladies in the OFFICE are wonderful. Being a widow & not real smart on home heating & air . the ladies know how to calm my situation. I have the maint. and very proud I do. Richard was at my home on 09/11/2025 at 9:am. He took care of a small problem I didn't know I had, also explained to me the years of the system. I asked for Richard to be my maintenance man- He knows his stuff, I felt so much better he was the one who came to my home. Mary F

I have been with Fowler and Heating & Cooling almost now for 15 years. There have been a number of…read moremaintenance personnel that I've seen this morning. I woke up to a cup of coffee and service at around 9 o'clock from Fowler's appointment for annual maintenance. Met a gentleman by the name of Richard. A technician that knows what he's doing pleasant fellow to meet and I advise anybody that does future business with Fowler's ask for Richard and above all when you have problems with your units ask for Heating & Cooling and MARION ILLINOIS. They'll be back for me.

I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

We are old in our 80's and fragile . Our power goes out very oftenWe have a old gas generator that…read morehas become to hard for us to start it up and keep it going especially in the winter. With this last power outage just a few weeks ago we decided to purchase a Generac generator. The sales person Jeff was very informative and helpful, never any high pressure. Our son and my husband and I decided to purchase the Generac. Jonathon & Michael H along with John C .& Chris did the job . Job# RA307261 on 7-31-2023. We were very pleased with the way they worked and how they kept us informed in all that they were doing. They were very friendly and courteous to us old folks. They worked hard and long hours to makes sure everything was A.OK. Also they cleaned up the debris that was accumulated. We are so pleased with the results. Thank you Holland Heating. and thank the guys for a job well done.

I can't say enough good about Mike and his crew at Holland Heating and Cooling. I came home from…read morework one evening with my central air unit freezing up (it's only about 3.5 years old but that's another issue as it was installed by someone else who I would NOT recommend!) Mike came out promptly the next morning and recharged my unit. Long story short I continued to have problems with it and ended up needing a part replaced. He was very professional, accommodating and his prices are extraordinarily reasonable! He took care of us just like family and I truly believe that's what he'll do for you too!

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

Unrivaled is the perfect name for this HVAC company. It is very hard to find an old school business…read moreman of this caliber. His knowledge will impress you. His integrity will grip you as unrivaled or at least very hard to find. If you don't need a new system, you'll get a great price on a quality repair. If you do need a new system, Fred sells the industry leading American Standard brand. Top notch just like Fred. Here's your new HVAC guy!

I was surprised and happy in the pricing he offers for his services. Very knowledgeable and…read moreincredibly friendly. His maintenance of my heating and air units was top notch. This was the best experience I have had with anyone in the hvac industry. I will call him for any services I need and highly recommend Fred to anyone who needs hvac services.

After calling , they were at my home with in 15 minutes. They worked quickly during the during the…read morehottest day of the year. I am VERY PLEASED with their work and cost.

Very professional and friendly on the phone. Texted appt…read moretime Does quotes; conformed email in order to do so. Able to sked within one week.

Save yourself time and headache and call this company FIRST!…read more * Prompt - They show up on time - or earlier. * Professional - Called and explained every detail of issue with easy to understand language. Answered all our questions prior to working on home. * Courteous - Our tenants LOVED all of the employees and were amazed how they cleaned up everything when the job was completed. * Above & Beyond - Of course it's plumbing & 99% of the time, things don't always go as planned. Thad Ellet's crew stayed late into the evening to assure everything was completed as promised! And no - it didn't cost any extra. * VERY Reasonable - We shopped several plumbing companies & compared apples to apples (ok - material to material). This company beat everyone by several HUNDRED DOLLARS! We dealt with Thad & his company entirely over the phone. We own a home in Marion & we live out of state. This company belongs in a big city (but don't charge big city prices) Yes - they accept credit cards Yes - they can email you an estimate Yes - they can email you a receipt Yes - they communicate with tenants & treat them like family. Yes - if you have a question, someone calls you right away. Can't say enough about this company & how pleased we are. Thank you - thank you - thank you!

Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.