Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs this Wednesday and Thursday. STILL zero stars for you. read more

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional plumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me. read more

They were so reliable and fixed a sewer pipe and a drain line that other local plumbers had messed up. We are so grateful and make proactive appointments because they are worth it. read more

This company is amazing. First of all,they actually showed up when they said. The employees are all well trained and professional while being very friendly. They stay with you through your problems and don't finish until the job is done. Highly recommend them. read more

Second time using Thad Ellet Plumbing. Both times they were on time and very professional. The first time was to replace an outside faucet and a wax seal for my toilet. This time I woke up to a flooded laundry room due to my gas water heater finally gave up the ghost. (It had lasted 27 years so it was on borrowed time.) It doesn't matter the size of the job, small or large, I have found them to be prompt, friendly and reasonable. They even went way out of their way for me. I was having trouble with my cell phone receiving calls from land lines, theirs was one of them. While I was on the phone with AT&T for 2 days trying to figure it out (AT&T still hasn't figured out why) I asked Thad Ellet's office, Krista, to call my number to see if AT&T had fixed the problem. Krista ended up having to cal me 10 or 12 times to test it out. Not every company would go out of their way like that. That is completely going above and beyond in their service. If you have a plumbing problem, do yourself a favor and call them!!!!!! read more

We needed our water heater replaced and in less than 24 hours they were here. They charge by the job and not the hour, so you know exactly how much it will cost before they do any work. Both workers were professional and courteous. Highly recommend! read more

Super fast! Happened to be in town and worked us in! Retrieved my glasses accidentally flushed down the toilet! Also cleared our drain clog! Reliable! Kind! Reasonable! Recommendable! read more

I have had Thad and his guys replaced my water heater,water line (with the trench less method- not requiring my whole yard dug up) and several other items in my home. All employees are top notch and professional. Recommend them . Thanks again for the awesome service. read more

Save yourself time and headache and call this company FIRST! * Prompt - They show up on time - or earlier. * Professional - Called and explained every detail of issue with easy to understand language. Answered all our questions prior to working on home. * Courteous - Our tenants LOVED all of the employees and were amazed how they cleaned up everything when the job was completed. * Above & Beyond - Of course it's plumbing & 99% of the time, things don't always go as planned. Thad Ellet's crew stayed late into the evening to assure everything was completed as promised! And no - it didn't cost any extra. * VERY Reasonable - We shopped several plumbing companies & compared apples to apples (ok - material to material). This company beat everyone by several HUNDRED DOLLARS! We dealt with Thad & his company entirely over the phone. We own a home in Marion & we live out of state. This company belongs in a big city (but don't charge big city prices) Yes - they accept credit cards Yes - they can email you an estimate Yes - they can email you a receipt Yes - they communicate with tenants & treat them like family. Yes - if you have a question, someone calls you right away. Can't say enough about this company & how pleased we are. Thank you - thank you - thank you! read more

I am young with zero plumbing experience. I found myself in a pickle and in need to professional help. I happened to be working close by and went by after seeing a very high rating and many great reviews on google. I received nothing but open arms, very respectful and patient with me. I will go to this place anytime I need help for now on after such a great experience. Thank you read more

I called this company to repair a leak in a sewer pipe under my home. The pipe was easily found and repaired, However I was given a estiamte of about an hour ro repair the pipe. After the work was done, the bill was $233+ The other plumbers I contacted later offered a repair for $85.00. I am a disabled veteran (100%) and unable to walk, so I needed this repair done quickly. I didnt have time to call around for price quotes., and I didnt expect price gouging at a rate of $142/hr. The owner was unwilling to adjust the bill. The normal rate for plumbers is $90/hr. I would NOT RECOMMEND this plumbing service due to price gouging. NOTE: I had repaired a camera for this company and charged them a VERY conservative rate and this is how they treat customers??? read more

Called this morning and it was fixed by this afternoon. They were very friendly and professional. I was told the expected amount before any work was done and the end amount was well within what was expected (significantly under what I had expected it to be). Again, friendly, conversational. Why call anyone else? :D read more

I am a licensed home inspector and have been referring Thad and his crew for the last year due to their competency and quality of work. I don't hesitate to recommend them for plumbing repairs and know they stand behind their work while offering affordable services to their clients. read more

Excellent service; very prompt, organized, and courteous. Agree with a previous reviewer: save yourself time and headache and call this company first. I had them install 2 new toilets for me. They provided an estimate during my first call to them (which was 100% accurate), ordered the toilets and had them on hand within 24 hours, and then arrived at the appointment time to install them exactly when they said they would--an rare and wonderful anomaly in the construction/home maintenance industry! They also have the capability of accepting payment and issuing receipts/invoices electronically with their iPads while they are on-site, and then email you the receipt immediately. This company's professionalism raises the bar for the entire industry. Well done and 5 stars. read more

We were having backups from our 67 year old cast iron sewer pipe in basement, Ellet Plumbing did quality work at a reasonable cost. Tim was one of the contact employees, very professional and knowledgeable. Thank for a job well done read more

Thad Ellet and crew did an excellent job at my home. Thad is there to understand what you want/need and to do his best to accommodate requests. Besides knowing his plumbing, Johnney is super mannerly and will make sure there will be no mess left at your home. Kris is a steady worker who aims for perfection. Chad installs a bathtub so it will not only last forever, but look good, too. THANKS for all your hard work. You are appreciated!!! read more

Plumbers from this company had come to our home to look at our septic system. They told us after looking at it, that they wanted Thad to look at it and give his input on how to help us. We waited 2 weeks for a call that never came. We called the office and were told Thad would call us back, he was putting together an estimate for us (he never came out and looked at our property). 2 more weeks went by without word from the company. We went down to the office to find out why we had not heard from him. The receptionist/secretary said that Thad was out of the office but he would contact us soon. We never heard from them again; except for the mail that we receive every so often (mail thanking us for using them and advertisements for their company). read more