Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional…read moreplumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me.

We requested a quote to install a sump pump and crock well with essential plumbing. George was our…read moreplumber that arrived. George arrived at exactly the time that he said he would arrive. He was friendly, respectful and professional. He did a through inspection and sent us the quote right away. We highly recommend George for any of your plumbing needs.

Over priced and they do a poor job! They take advantage of the elderly knowing they pretty much…read morehave to pay what they're charging in a tight situation. They take advantage of everyone they can! This is why they have a poor reputation!

Shanes work was top notch. Professional and very reasonable. I will certainly call him again when I…read moreneed a plumbing repair. Thanks again......

Excellent, will definitely hire again!! They have done our flooring, walk-in shower, New toliet and…read moreour front porch.

The best most skillful and knowledgeable professional home renovators in Southern Illinois!…read moreRead my review in attachment with photos.

Called this business to clean out a sewer line blockage...they stated the blockage was cleared,…read moreHowever another plumber called immediately afterward to repair the sewer line that they cleaned out, stated it was still clogged up, which they showed me. So, apparently the line was not cleaned out by them at a cost of $185.00!

Called these guys to fix a problem I had already made worse by trying to fix myself... fast,…read moreefficient, and price was right!!

We needed our service wire between the electric feed down the mast head and pole replaced along…read morewith the mast head. They showed up on time and had the power company here to disconnect the hot wires and then did the job quickly. We were only without power for 40 minutes. Their invoice was very reasonable. Honestly I was expecting it to cost twice what they charged. Any electrical work I need in the future will be done by them.

They showed up 15 minutes late for the estimate. I have to work things around a dialysis patient…read moreand a 5 year Olds schedule. If you show up to the estimate call 15 minutes late without calling (after telling me a few days Pryor they had nothing scheduled today and could be here within 30 minutes of calling..which I didnt expect) then hows the work going to go? I need dependable.

I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

I had a clogged drain in the basement and drain away came out the same day and cleared the line…read more They were fast, thorough, and got the job done.