They are get it done type of people. I am a property manager for Aacardi Properties, and I have…read morework with all types of people. It was Saturday and all of my drains backed up. They got to me with in 2 hours of calling and fix what turned out to be a bigger problem then just roots on my sewer line. I don't ever leave Yelp reviews because I'm busy but they definitely deserve one. Thank you guys, I will be calling you next time.

thank you so much for the great work. Would recommend to anyone Very thorough and professionalread more

We requested a quote to install a sump pump and crock well with essential plumbing. George was our…read moreplumber that arrived. George arrived at exactly the time that he said he would arrive. He was friendly, respectful and professional. He did a through inspection and sent us the quote right away. We highly recommend George for any of your plumbing needs.

Over priced and they do a poor job! They take advantage of the elderly knowing they pretty much…read morehave to pay what they're charging in a tight situation. They take advantage of everyone they can! This is why they have a poor reputation!

I highly recommend these guys! The woman on the phone was very helpful, kind, and professional…read more They came quickly and fixed the problem the same day. The plumber was very nice and explained the work he did to fix my issue. The price was very fair for the amount of work done. I will be calling them the next time I need a plumber!

Best plumbers I have ever done business with. Honest, On…read moreTime, Solid Work and Reasonably Priced. Andrew was assigned to the project and not only got the job done right, but offered insight on protecting the pipes. The job was to repair plumbing broken during the winter deep freeze in an addition to the house for which all plumbing ran underneath the unit accessed by a crawl space. Highly recommend.

I had a clogged drain in the basement and drain away came out the same day and cleared the line…read more They were fast, thorough, and got the job done.

I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

Burns Builders has completed numerous projects for me in the past. They have built two retaining…read morewalls in my basement, replaced flooring in my bathroom and fixed my leaking roof for an extremely reasonable price. Burns Builders is currently converting my attic space. While working on this project, the team found a slow carbon monoxide leak from my water heater which was venting out of my chimney. They also discovered that my electrical fuse box was not properly grounded. They have been diligent in ensuring that my house is safe and in compliance with code. This company is not one to take shortcuts. They truly take their time, pay attention to detail and keep the cost at a minimum.

I have know Mr. Burns for many years. He is honest and will tell you the good, bad and the ugly of…read moreyour project. He will tell you the cost and what he will have to do to get the job done right, the first time. I am so sick of other contractors screwing things up and then charging extra to fix the mistake. Burns buildings will not do that to you. His price is set in stone. Not many contractors are like that these days. I would trust nobody else for my next job and you shouldn't either.

We needed our service wire between the electric feed down the mast head and pole replaced along…read morewith the mast head. They showed up on time and had the power company here to disconnect the hot wires and then did the job quickly. We were only without power for 40 minutes. Their invoice was very reasonable. Honestly I was expecting it to cost twice what they charged. Any electrical work I need in the future will be done by them.

They showed up 15 minutes late for the estimate. I have to work things around a dialysis patient…read moreand a 5 year Olds schedule. If you show up to the estimate call 15 minutes late without calling (after telling me a few days Pryor they had nothing scheduled today and could be here within 30 minutes of calling..which I didnt expect) then hows the work going to go? I need dependable.

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!