First I'd like to thank them for coming all the way to Pinckneyville when I could not get anyone…read moreelse to come out to fix a blockage in a pipe in my basement. He snaked the line several times, flushed the toilet, and ran water through the faucets and made sure it was unblocked. Was here two hours and it cost me $462.50 an hour.

These are con men the ones talking about Casey and stuff like that they're friends and paid to lie…read moreon the reviews these people are con men they charged $500 for a 36 minute job that involved cutting out four feet of PEX pipe and putting it back in because the pipe burst it's the easiest pipes in the world to fix he was here 36 minutes and charge me 500+

Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional…read moreplumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me.

Nothin but great things to say about these guys! I have used them twice for my personal residence,…read moreand they do work for the company I work for. Very professional, fast, fair pricing and same day service. I trust them in my home even when I'm not there!

Called this business to clean out a sewer line blockage...they stated the blockage was cleared,…read moreHowever another plumber called immediately afterward to repair the sewer line that they cleaned out, stated it was still clogged up, which they showed me. So, apparently the line was not cleaned out by them at a cost of $185.00!

Called these guys to fix a problem I had already made worse by trying to fix myself... fast,…read moreefficient, and price was right!!

I highly recommend these guys! The woman on the phone was very helpful, kind, and professional…read more They came quickly and fixed the problem the same day. The plumber was very nice and explained the work he did to fix my issue. The price was very fair for the amount of work done. I will be calling them the next time I need a plumber!

Best plumbers I have ever done business with. Honest, On…read moreTime, Solid Work and Reasonably Priced. Andrew was assigned to the project and not only got the job done right, but offered insight on protecting the pipes. The job was to repair plumbing broken during the winter deep freeze in an addition to the house for which all plumbing ran underneath the unit accessed by a crawl space. Highly recommend.

I would give zero stars if that were an option. I hired Rhymer's Plumbing to replace my hot water…read moreheater, and what should have been a straightforward job turned into an absolute nightmare. During the process, they decided the plumbing, along with the valves, needed to be reworked. Trusting their "expertise," I agreed--and that's when everything went downhill. I trusted their work and left my home to run errands. The newly installed plumbing failed, flooding the entire bottom floor of my home with about two inches of water. It was a complete disaster when I returned. I had to insist they come back out that same evening to address the issue. They sent a different plumber to get the leak stopped and water back on in my home. When they came out the next day to see the damage, their idea of "cleanup" was two men, a shop vac, a single fan, and two hours of their time--completely inadequate for the amount of damage. Ultimately, I had to call SERVPRO, and it took them a full week and nearly $9,000 to properly clean and mitigate the damage. To make matters worse, Rhymer's Plumbing abandoned their equipment at my house and never returned or even called to check on the situation. They offered no assistance, no accountability, and certainly no compensation. Save yourself the stress, damage, and a massive hit to your homeowner's insurance--do NOT use Rhymer's Plumbing.

A week ago I spoke with a representative who answered the phone and asked for a tech to come out to…read moreour home to repair/replace our old water heater. I was told that a tech would be over between 3:30-5:00 that day. We're still waiting. No call-back, no anything.

Past experiences with this company were mostly ok. This time they couldn't be reached by phone. I…read moreleft a message and no one returned the call. I reached a competitor by phone the next day on the first try.

I have used them on several occasions. I have always been pleased with the work and the…read moreprofessionalism of the plumbers.

We have been a client with Baker & Son's for many years…read more If we could rate them 100 stars we absolutely would. This is a locally owned business that truly cares about their customers. The communication is some of the best we have received. Their prices for the services they provide are amazing. They have always scheduled our standard maintenance without any rescheduling or no shows. They have went above and beyond to make the aerator in our septic tank was rebuilt in a very difficult time for us. We will never use another company!!

The technicians were polite and neat, but from the minute they walked in the door, they had no…read moreintention of repairing the water heater. They wanted to replace it,and when they saw I wasn't going to bite, they just cleaned the burner and thermocouple and charged $556.20. I could have done that myself. Got another guy the next day,he changed the thermocouple and I'm back in business. Can't stand those high pressure guys.