Eagle Point Bay,Goreville,Il. Power out 4:30 pm a friday night,busted parts in outside electric…read morebox. Needed an electrician,he came thru for this 75 yr.old woman he didnt know my age then he came at 10:00 pm,on a Friday night got me power within the hour. Friendly,professional,affordable, knowledgeable, careing human being. Thank you so much,Billy Woosley. Nancy F.

Filled out their website form requesting an estimate to rewire one of my rentals. No response…read moreafter two week. Went with another company that DID respond. No STARS

I needed an electrician and a generator so I googled electricians in my area. I found Mason…read moreElectric and the guy who took my call was very professional and told me exactly what I needed to know. The owner Josh gave me a quick estimate and was able to do the electrical work the next day. He also ordered and installed my generator within a week. Josh was very smart and knew the answers to all my questions and was very nice. I highly recommend Mason Electric!

Furnace inspection: technician called before he came up my house, he introduced himself with eye…read morecontact dnd a handshake. Listened to my request carefully, completed the work efficiently, discussed problems and solutions, cleaned up. I couldn't have asked for a better experience

RSP is my absolute go to! They came in clutch when our air went out! I called right away, and Kim…read moregot us scheduled the next day. Evan came out 1st thing in the morning, and was super professional and kind! He meticulously went through and made sure to do a through job. I appreciate him for the time he took to make sure that we were up and running. 10/10 highly recommend their services!! Evan, thank you again for helping us!!

Burke electric : from the start , person answering the phone and the men who came and did the…read moreelectric work were friendly, knowledgeable, and efficient. the 2 men completed the work to my satisfaction. The reasonable price, and great work, is why I recommend them. And will use them in the future.

It's been my experience to frequently use the services of residential electricians. Most recently I…read moreused the services of Burke Electric in Murphysboro IL. Their service person was courteous and very competent in performing what to me is a very complex service panel and troubleshooting service call. His charges were extremely reasonable for the tasks he performed.Additionally, shortly after his initial service call, I experienced an unrelated electrical issue caused inadvertently by a different craft repair person.I called Burke again . Their serviceman arrived the next morning, and immediately restored the electrical service to a room that I had spent many trying hours trying to fix myself. When asked what I owed, he said that it was so easy to fix that he didn't charge me and left for what was a great, but profitable day. For the duration of the time I remain in Jackson County and its environs,I will rely on Burke for all of my electrical needs. Thank you to the WJ Burke Electrical Company..especially a great Residential Service Electrician Bob Camp, Carbondale,IL

Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional…read moreplumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

Professional and thorough! I am grateful to have found this company and is local…read more Thank you!

Jake came by to do a service call because our furnace was not working correctly. He was extremely…read morecourteous and informative. He put on booties to protect our floors. He explained to me the issues that we were having and even showed me the faulty parts that had led to the failure. He fixed the problem and did a maintenance check-up on our entire system. I was so impressed with the service that I received that I signed up for an annual maintenance plan. The service call and repairs were very affordable as was the maintenance plan.

Craine was willing to fit me in for an assessment right away, which was impressive. Same day…read moreservice is great. They looked around at everything I mentioned and took pictures. I ended up going with someone else because Craine would not give a quote or estimate; not even a verbal approximate after two phone conversations. I just don't have the money to throw around like that. But if you're in a rush for residential help, it's great, plus they do appliance hook up (not plumbing stuff like disposals tho).

Technician came out promptly, assessed the problem and had the heater running in minutes. My…read moremother in law lives in southern Illinois - we live in Los Angeles, apparently her heater went out over the weekend. I had no idea who to call. Called Craine and couldn't be happier. They allowed me to make payment over the phone 2,000 miles away!! Amazing customer service and fantastic communication