I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

After calling , they were at my home with in 15 minutes. They worked quickly during the during the…read morehottest day of the year. I am VERY PLEASED with their work and cost.

From the owner: With 40 years of expertise serving Franklin County, IL, Taylor Heating & Cooling is a family-owned…read morebusiness dedicated to delivering exceptional HVAC solutions. They provide premium heating and cooling equipment, repairs, and services to ensure optimal home comfort. With a customer-focused mission and a skilled team, they aim to create a cozy and healthy environment for homes and businesses throughout West Frankfort, IL and the surrounding areas.

We have called upon Fowler Heating and Cooling twice in the past year to help us with heating and…read morecooling problems we were having. On both occasions fowler was professional, predictable, helpful, effective and kind, with reasonable charges for their services. Most recently we had them install a new whole house humidifier. They did a great job. Steve was informative and helpful. Our new humidifier works perfectly. And their workspace was immaculate when they departed. They have my highest recommendation. I am perplexed by the negative review given by one of the other posters. His experience could not be farther from my own. My guess is that poster's relentless, cruel, and angry review has much more to say about the person who made the post than it has to say about the quality of the service Fowler has to offer. At one time or the other, I have had the opportunity to work with all three heating and cooling companies here in Marion. I have received courteous, professional and competent help from each of them. Fowler is certainly no exception.

I have been with Fowler's for 20 yrs. I would not ever consider changing companies. No matter the…read moreday /the weather etc, they are on the way, and fix a problem, no matter how large or small. The ladies in the OFFICE are wonderful. Being a widow & not real smart on home heating & air . the ladies know how to calm my situation. I have the maint. and very proud I do. Richard was at my home on 09/11/2025 at 9:am. He took care of a small problem I didn't know I had, also explained to me the years of the system. I asked for Richard to be my maintenance man- He knows his stuff, I felt so much better he was the one who came to my home. Mary F

They (Heartland Heating and Air) came out and messed up my AC system and said that Harvey their…read moremanager won't send anyone out to fix my AC unit THAT THEY BROKE unless I give them a positive review. This company is HORRIBLE! DO NOT USE THEM!

UPDATE: Voss came about 9:30 this AM. Could not fix it, coming back. Even with gas off, windows…read moreopen - gas smell is too strong to stay downstairs in the main part of the house. The owner felt our review was unfair, and even though they offer 24/7 and emergency service, and we have a service/maintenance contract with them - this didn't fall on their shoulders. We called FS, they advised us to call who manages our 2 HVAC systems (Voss) so that is what we did. Previous Review from last night; Darrell is not managing the Emergency line and we have a gas leak!!! (Update, he apologized, said he was "passed out," and called about 45 min + later, but did not come here.) We've done all we know to do, but FS Propane said to contact our HVAC maintainers...which is Voss, and we have a Service Plan with them. Two calls to Darrell, a Text to Neal, email to general email address, and here we sit! Windows open, hot and sticky with the smell of gas in the air... awesome customer service.

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!