This company installed a new furnace and a/c unit in May, 2021. As of Jan, 2025, I HAD TO HAVE THE FURNACE REPLACED DUE TO A CRACKED AND LEAKING HEAT EXCHANGER!!! After only 31/2 years!!!! This company NEVER CAME OUT TO SERVICE THE FURNACE IN THAT TIME PERIOD. When I called them to come out and clean my furnace, I was told that I only had 1 year service. I spent over $10,000 on this "deal", as at that time they were offering a "FREE" a/c unit with the purchase of a new furnace!!! When my furnace only lasted 3 1/2 years, I didn't bother calling them for service. In 2023, I needed the A coil cleaned. One company would NOT service my furnace because it was specifically listed FOR A MOBILE HOME!!!! They sold me a death trap and wouldn't even come out to see what the problem was!!! With a cracked and leaking heat exchanger, ( that had been leaking for awhile since the floor around the furnace was wet, the insulation was wet, and where the water had leaked were white spots where the water had dried and RUST!!!) When they called me, I was told that their service man would have to come out to check it. Told them I didn't need their serviceman to come and check it as two other heating and cooling companies had already told me the heat exchanger was cracked and leaking. Found out later the heat exchanger had a 20 year warranty. THAT'S THE ONLY REASON THEY WANTED TO COME OUT WAS SO THEY COULD TAKE THE HEAT EXCHANGER AND GET THE REFUND ON IT!!! Didn't matter that I could have died from carbon monoxide due to the inferior furnace. ALL THEY CARED ABOUT WAS GETTING THE MONEY BACK FOR THE DEFECTIVE HEAT EXCHANGER!!!! DON'T give this company permission to do any type of heating in your home. They sell these Miller brand furnaces for a reason!!! They know they won't last and they will have to come back to your house for service or to replace it!!! Great job security!! read more

Holland Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Holland, Michigan

We were having problems with our furnace, but we still had heat. Hollands tech, Roger, came out and messed with the wiring in the panel box for over 6 hours. He had no idea what he was doing. When he was done I pleaded with him not to leave, because now we had no heat. He refused to go back to the furnace, left and said he was never coming back. I paid Holland $406 for the poor service. Roger said I needed to replace the panel box, and a damper that he took and threw in his bucket (I had to ask for it back). The repair that he said I needed would have been around $2000. That included $475 to replace the broken damper. Which I still need to do. I called Warren Heating out and they fixed my furnace with a $75 part in a 1/2 hour. read more

I had Holland Heating and Cooling install the furnace/central air/air exchanger in my yoga studio 2 years ago, which was a rehab of a 130 year old building. They did a wonderful job designing and installing the entire system. I couldn't be happier with it. Very efficient, keeps the energy costs very low, considering the building is always at 80+. They even gave us a Veteran's Discount, honoring my Husband's Service. Jeff and Bart were fantastic. I read another comment on here about their "rudeness" toward women, and that is total nonsense, likely coming from a "Karen" that gives all woman a bad name. The entire staff was very professional, took the time to discuss and explain everything, and customized the system and controls to my needs. I'm picky and can be very demanding when we work on building rehab, but this was a wonderful experience. I loved working with them and plan to have them install the new furnace in our latest building purchase (10,000 sq ft), as soon as Covid is over. read more

We had Holland put in a whole home generator. I could not possibly overemphasize how complete and thorough the sales process is, as well as how excellent and friendly the technicians are. These guys all go way above and beyond to explain everything, and install everything with a high degrees of professional standards. They came in and did the job within 1 week from beginning to end, there were zero issues throughout the entire process. They are not the cheapest solution, but you get what you pay for. read more

I had Holland Heating and Cooling (via Home Depot) quote a job to replace my AC and install a split in my garage. I explicitly showed Brad (the guy doing the quote) where my cold air return was messed up in the basement and would need a replacement duct (about 5 feet worth). The quote was higher than many others (about $6500.00 for everything) but I figured with lots of 5 star reviews and being in business so long it would be worth it so I said to go ahead with the job. BUT... The day they showed up to actually do the job, the installers said it would be more work than originally quoted and they wanted an ADDITIONAL $1500.00!!! So they wanted over $8000.00 for replacing the AC, putting in a split and reworking a few feet of duct.. UNBELIEVABLE! Will never use these people and will never recommend them. Reading through some of the other 1 star reviews, it seems my issue may not be all that uncommon. read more

Beware of doing business with Holland Heating. Roger, the service technician came to the house spent less than 1 hour replacing 2 defective parts under warranty and charged my 93 yr old Mom $1,300. I tried calling to complain of the excessive charges, but was told the owner doesn't take call, obviously doesn't care about customer relation. read more

I am paying over 16,000 dollars for an on demand boiler and water system through Holland Heating and Cooling in Davison, MI. I have been billed over 300 dollars to correct problems that are their fault and it is not still working correctly, if you live in the Genesee county area Do not use Holland Heating and cooling, they do not honor their warranties after only 6 months of having an on-demand system installed in my house it still does not work. This is a warning from a real customer. read more

Do not buy from them all they care about is selling you a unit no service at all. I purchased a furnace air heat exchange from them no problem selling and installing it. I called for a service they told me they no longer service in my area. Never use this company. read more

They did a great job I have no complaints put in a new furnace for me brought me a new filter for the whole house filter installed a new thermostat did a great job I don't know what else to say read more

Purchased a water heater a few years ago, my water heater has gone out at least 10 times since they installed it. Currently it is out again and I never had this problem until I purchased the water heater from Holland. Very disappointed!! read more

So our furnance quit thursday night. And of course I had to work. So I didnt have time to check it out. So the wife called into work. And we called out a supposedly reputable heating and cooling company. They showed up checked out the furnance. They told her that we needed about 900 dollars worth of parts. But they are gonna take a while to get right now because they are back orded.Or if we needed heat sometime soon they could be back monday and install a new furnance for 6000. They charged us $149.00 and didnt fix a damn thing. I got home after work took the burners out cleaned them and installed a new flame sensor 28 bucks. And its been working fine every sense. So I called and asked to speak to the manager. He was busy but did call me back 5hrs later. He did nothing but defend his employee.Never offered any apology or reimbursement. Of any kind. Makes me wonder how many other ladies they take advantage of during the cold winter days.. read more

The total cost for parts to repair my airconditioner were less than $35. Holland charged me $611. When I called to question it, they claimed the parts cost include installation and warrenty. The serviceman was only at my home 1 1/2 hours. That meant the labor charge was $685. 1.5 hours= $457 per hour, plus the $109 to come out and diagnose problem. Seems excessive, to me. I won't be using Holland in the future, needless to say. read more

If you get a Josh Roberts or a Michael Crenshaw at your house I'd call someone else. Them guys probably smoked a blunt and did some coke on the way to your house ‍ better get goyette read more

Called Saturday afternoon for an after hours service call ..The answering service said the on call tech would call me back shortly. I waited over an hour and no one called me. So I called Goyette Heating. Their tech called me back within 30 minutes. Today is Monday and Holland still hasn't called me. Will never recommend nor do business with zHollsnd. read more

I will never deal with this company ever again, The technicians were good but the ownership is not honest with pricing and equipment.

My water heater quit working. I called Holland Heating and Cooling to schedule service. I was told there was a $79 service call but if I had them do the repairs the service call would be applied to the cost of the repairs. The technician was great but he had a tablet so he emailed me a receipt. When I checked my email there was a charge for the $79 service call and a charge of $205 for the repair. I called the office and was told the service call was only applied to replacement of the water heater and not to repairs. I explained that was not what I was originally told. I am not a happy customer and feel I was lied to. I will never do business with this company again. read more

I talked to a Holland Heating salesman at the Home Depot on Hill Road in grand blank. Had him over to my house for an hour. Where we discussed having a new furnace and a new air conditioner installed. After installation, I researched the furnace and air conditioning units that Holland Heating install. They downgraded the AC unit that I paid for. I paid for and agreed to have a 4 ton unit installed. Holland Heating installed a 3 ton unit I paid for a two stage furnace. Holland Heating installed a single stage furnace. it was only 80° outside in my new AC unit couldn't get my single-story 1400 foot ranch below 73°. Holland Heating claimed this was normal and OK. I explain to them that only being able to get my house to 73° when it's 80° outside, is not OK. And why was a 3-ton a/c installed, and not a 4-ton ? they said..."oops...so sorry, our warehouse guys made a mistake. I asked them how come a single stage furnace was installed in my home when I paid for a two-stage? They said, oops so sorry our warehouse guy made two mistakes. I asked them how they planned on fixing these mistakes. Holland Heating said we can give you a 3 1/2 ton a/c, and that should fix your problems. I said, your salesman quoted me prices on a two stage furnace with a 4 ton AC unit, you put in a single stage furnace and a 3 ton AC unit. And your idea of fixing this is to put in a 3 1/2 ton AC unit? Holland Heating said yes, that's correct. Dave, Holland Heating's customers solution manager in Davison Michigan, told me over the phone, that's the best deal I am going to get, and if I don't like it, he would be more than happy, to come and remove the furnace and the AC unit. I was floored by this statement, after this company made these mistakes at my home. I talked to quite a few people in the past few months, who have informed me, that Holland Heating does this kind of thing all the time. I told them they could come and get the wrong furnace-and the wrong AC unit off of my property as soon as possible. And that's exactly what they did. I could not believe Dave, the manager at Holland Heating in Davison, could be this rude, after Holland Heating made so many mistakes at my home. Dave said I got a fantastic deal even though they made mistakes. And that I should be happy with what they installed. I told him that they didn't install what they promised they were going to install according to the contract. He said the furnace I got and the AC that I got was fine. Even though they made a mistake. Wow. How is a company like Holland Heating in Davison Michigan, even in business? Sad sad sad. Northern comfort, installed a 5 ton AC with a two-stage Lennox furnace, redid all of my ductwork. Ran brand new black pipe from the meter through the entire house . For $2000 less, then Holland Heating, was going to install the wrong furnace in the wrong AC unit! Wow. Thank you so much Northern comfort. Shame on you Holland Heating in Davison Michigan. read more

Holland Heating installed a new furnace an AC unit with compressor in my attic. They didn't pipe the exhaust out of the house. It was discharging to not my attic. The workers stole my whole house exhaust fan and small hot water heater. I had to hire an Atty. to pipe the exhaust out through the roof and return my H2o heater and fan. They returned the H2o heater but the fan they returned was a huge fan that goes in an industrial building. Unbelievable read more

When they installed my geothermal system about 15 years ago I would have given them 5 stars. However, when I called for service the day after Memorial Day I was told that the service schedule was almost 2 weeks out. That was OK as it was supposed to be cooler weather for a while. Then today comes and they have not shown up by noon (I was promised a stop "first thing in the morning") and when I called, after a long time on hold, I was told that they didn't have my number but they tried to call me. Funny, since I gave them my number when setting up the appointment. Service then tells me they will be sure to be here between 1-6 p.m., which still would have been OK. But then, get a call a little after 1 saying they won't be out until tomorrow. Keep your fingers crossed. read more

Had A service tech out on the 17 of July, our ac they installed just over A year ago wasn't cooling the house, Paid to have them send out A tech to clean everything. Had to call because no call or show to complete. Tech came out to complete on the 26th. Said everything is fine. Thermostat is still at 72 house is 80. Now it is wait till Tuesday. My thoughts they don't know what they are doing. Come out here twice and still not correct. Maybe I better call Goyette!! read more

Had nothing but problems since they've done work on our home. Failed State inspection twice already.

Follow up of review posted on 10-30. I had another local company come today and check out my boiler. The tech took the cover off the motor and found some field mice inside that were obstructing the fan. He cleaned out the inside of the motor and said the unit was in excellent shape and did not need any additional repair or service. The $1700 quote Holland gave me was in fact an attempt to replace items that didn't need replacing. Nice way to conduct business in a small community, beware. read more

I had Holland Heating and Cooling (via Home Depot) come out to install a split unit for our home 4 years ago. At first I was really excited because we have an old farmhouse and cooling it with window units was not going to cut it. Let me start by saying that since day one, we have had nothing but problems. 2 of the units quit after the first year, they came and supposedly fixed it. The following summer same thing. This summer, we called and spoke to the supervisor and explained that we were frustrated with these units not working properly or even at all. We had a guy come out and he spent all day here and still didn't fix the problem. He said he was going to talk to his supervisor because the previous tech did not fix the problem and that what he did do made it leak so he left and we spent the next 2 months miserable in the heat upstairs. No phone call or follow up, so when we called again last week asking that they get to the bottom of it, they send a different technician that really knew what he was doing. He fixed the issue but also told us that the installation was done incorrectly which is what I believe caused all the servic repair calls we had to make within the last 3 years. Now for the best part... We get charged a whopping $900 to fix something that was their fault From the start.. Let me be clear, i am not blaming the tech that came out today, he did a great job and we appreciate him. I am livid that the company itself rips their customers off like this. This is not good business practice to sell customers a product that is either defective or installed incorrectly and then turn around and make the customer pay for their mistakes.. They could have at least charged us half the labor cost considering it was their fault to begin with! I do NOT recommend this company to anyone... read more

Holland Heating came to my home to install split unit in our new 4 season room. They told me they had to run the line set on the inside, so I moved clothing, etc of of the way. I went downstairs to see the progress that was made, only to find he ran the line set a totally different way. Never bothered to cover up anything. There was debris all over clean clothes, ink jet printer and flooring. Tracked mud all thru basement and on stairs leading to basement. One of the workers even walked thru my kitchen and dining room, with his muddy boots, to enter into the new space! Totally unacceptable! It took my wife and I over 2.5 hrs to clean up the mess just in basement. Will not ever use this company again! read more

HORRIBLE! I will never use this company again. I was scheduled for an appointment at 8am, and I waited about forty-five minutes before calling to check if everything was ok. I was told: "oh, the meeting ran late," "your appointment was over looked," and "we will call you back shortly." I waited an hour to call them back myself, and they asked me if I would like to reschedule because taking one day off of work to have them come out wasn't enough. I declined because unfortunately I needed the inspection done prior to a rental inspection. The company said they would be out in the early afternoon, would call me prior to the technician coming out, but couldn't give me an estimated time. Over this whole experience, from trying to set up the appointment through getting it resheduled I was told that they would 'call me back,' but they didn't once do that. It originally took me two days to finally schedule the appointment, which should have been my first clue, but sadly I overlooked this first event. the technician was polite, and probably the only good part of the whole experience. read more

Horrible. Do not bother wasting your time. Honestly that is all I have to say. He came in, did not introduce himself, then spent all of 5 minutes looking at my furnace. He came back to tell me it was not worth fixing. Did not give me a free estimate and then they had the nerve to try and charge me for the free estimate.... read more

Woke up to get ready for work and had no heat! I called Holland Heating and Niel Castle was the technician that was at my house in just over an hour. He diagnosed our problem, changed the part, checked the rest of the furnace and was gone in about 40 minutes - we had heat! The best part of all was that the price was very reasonable - very - considering I made an emergency call. read more

I had a new heating unit put in my mobile home on 10/26/2018 it went ok it took 7 hrs I was told it would take 4. That's ok it was when they went to install the thermostat the box was empty so they called and said they would be out Friday the 2nd of Nov between 11 and 12 but when I called Friday the 2nd at 9 o clock I was on hold with the service dept for 10 min I hung up and called back I was told some one would be out between 1 and 6 REALLY so I never got a thermostat I bought my own Thanks for Nothing read more

Thanks to the entire Holland Heating team. Technicians Andy and Damon just installed a new high efficiency Trane heating and cooling system plus a state of the art 'Nest' programmable thermostat I had purchased. Their work effort, knowledge of the equipment installation, and neatness all while being courteous and respectful to both my wife and I, was indeed very refreshing and very professional. Already there is a marked difference in the comfort of our home with the new equipment and now having the ability to remotely change the temperature of our home remotely through our smartphone and iPad, it should help reduce energy costs. Phil M read more

What can I do about this I purchased a gooodman furnace from Holland Heating (810238-4328) This furnance is bad I am so tired of repairing it and to make it even worse after Holland heating comes out to repair it breaks down less than a year later. WHAT CAN I DO ABOUT THIS, I spent over 2,000 on a furnace that goes bad EVERY DAMN YEAR sometimes less than a year This has to be illegal, can this furnace be removed and replaed read more

This company is terrible, they are disloyal to employees and have the most disrespectful, lazy office staff I have ever encountered. Also their 100% satisfaction guarantee is false, they would prefer lose you as a customer than deal with tour issues. read more

If i could put 0 stars I would! I had Trane air and Furnace put in by this company and have had nothing but problems! Every summer since I purchased unit we have had to have them come out to fix it just to start the season and now that my warranty has run out I guess I can finally get some competent service. The very first time they came out to fix the air conditioner the salesperson asked if I would pay for the part that was under warranty because he did not feel that Holland should have to cover the warranty!! What kind of business is this!! Never again will i call them or purchase anything from them, if you were smart you would not either! My advice, call Blessing! read more

Short version: No where near enough room to list all of the issues over the last year with this company. This has been by far the worst experience i have ever had purchasing items or services. Rude contractor, staff, office, and management. Failed to honor the contract and finish the job after receiving full payment. Install didnt pass code. Permits weren't closed in time and i was fined $90 for which they would not reimburse. Contract was for replacement of furnace, hot water heater, and duct work. The duct work was never touched. They blatantly lied about inspecting it and claimed it was in perfect working shape. When by my photos you can clearly see it was not. Large portions of duct work missing, holes smashed in the duct work only two feet from the furnace base which could not possibly have been missed if an actual inspection was performed. Claimed they would have the "perfect" duct work cleaned. They did not. On one of those -30 degree nights we've recently had our pipes froze. I went under the house to plug in the electric heat tape when i immediately noticed two things. First was a strong warm breeze and the second was the smell of propane. The furnace was in no way attached to the duct work and had been blowing straight under house. No effort was made in finishing the install of the furnace. Setting the furnace on the floor does not constitute an install. Now to the propane smell. I called their 24 hour service number listed on the site and get no response. So once again im forced to pay out of pocket for their incomplete job. Another local company came out and tested the lines to find two very large leaks. I called and asked it they could reimburse me on repair bill as i still fell under the 1 year warranty. They refused and stuck me with the bill. They also refused to reimburse me on any of the propane that was leaked onto the ground due to their incompetence. They've had nearly a year to resolve this issue and show no intentions on making this right. read more

Horrible service! Not only did the repairman show up 3 hours late, he also lied about the state of our furnace. I was told that an entire new furnace was needed. That the furnace hadn't been taken care of since it was installed. His replacement recommendations were between $3200 and $3800. We had a family friend come out who had worked with heating and cooling for 20 years. We are paying about $250 to fix the furnace and he showed tags that proved the furnace had been serviced. I am so upset that their repairman would blatantly lie like that. I am a stay at home mom with two little girls under the age of 5, and I'm lucky enough to stay at home with them. My husband works hard so I can be there for our girls, and to be so completely mislead is not right. read more

rude owner, unprofessional and male shovenist pig. women beware

A friendly technician (Jim W) came out and said the air conditioning unit was no good and the furnance wouldn't work. He quoted me $4,300 for a Trane furnance 8/20/2015. My friend went over to Holland's office in Davison asking if we could get a better quote to replace the Lennox furnance and a man by the name of Doug Griniger came to my home a week later. Mr Griniger was incredibly rude and disrespectful. I work from home and he sat at the table and tried to hard sell me. Mr Griniger then said he could replace my furnance for $3,300 and when I told him why I did not like Trane products he sneered at me and rolled his eyes like I was some sort of idiot. Lucky for him my work phone rang and I went into another room. Mr Griniger had no brochure, no contract to write up his offer, he just told us a model number and said we could look it up on the internet. Sloppy, unorganized, disrespectful. Dave from Davison Heating and Cooling was awesome, straight forward and organized. Leroy from Terry Allen was respectful and organized. Even if Holland called me and said they would give me a free furnance I would decline it. Shame on you. read more

Overcharged by around $400. Before I called Holland heating I saw all the positive reviews. After having them fix my furnace I realized that these positive reviews must be fake.. The technician told me that the part that needed replacing cost $600. Seemed like a nice guy and the positive reviews I trusted him at his word. And it was negative 15 degrees outside. The next day I talked to a friend who informed me that this company is known for overcharging. I got online and found the part that was replaced only cost $169. So I got a $169 part replaced on my furnace for the low rate of $678 with the $15 coupon. Do not call this company you will get overcharged. He was here less than one hour. My advice call a different company. No smiles for me. They are smiling all the way to the bank. Do not trust this company. read more

I would NOT go with this company! They will sell you an extended warranty and pocket the money and never file with the manufacturer! We had them install an AC unit and bought an extended warranty. On the receipt it is checked but they said we never paid for it! They just pocketed the money!!!! read more

Andy and Scott P were awesome when they came to install our generator. Very conscientious when in the house using shoe covers and outside working in our landscaping. Very adaptable when it was asked to make sure the gas line was as close as possible to the ground. read more

I wrote a review back in October 2016 for the great techs that installed my furnace. The problem I have now is, the man that initially came to sell me the furnace and an estimate told me buying the high efficiency would help lower my monthly bills. It did not!! My bill increased monthly and now my budget plan has gone up $62 a month!!!! Who in their right mind would buy a furnace and see their bills go up? I should have done my homework before buying from Holland. Ya, shame on me. read more