Oakwood has a new rehabilitation facility that is wonderful. It opened in 2023. I broke my leg in…read moreNovember 2023 and had a great experience there for a month.

My husband spent a month here recovering from a partial hip replacement, from March 31 to April 28,…read more2021. A nurse/administrator checked into the room and went over all the paperwork with us. This was early afternoon. I spent the rest of the day with him, until about 7PM, and he had an adequate meal, no other encounters inquiring about his needs. I returned the next morning to find him wearing the same clothes he came in with, no one had helped him to get ready for bed, his partial dentures were left in overnight! I was appalled! I tried to find someone in charge, and I was told by a rude and stressed CNA that they were short a nurse. HIs care over the next month was very uneven; the visiting rehab staff were great, and there were some wonderful CNAs (particularly the ones from Tibet/India) but the administration there was terrible. The facility itself was abysmal; the room though large, was not cleaned well or ofter, and the bathroom was inadequate: Small bowl toilet with a lift seat that was just plain unsanitary; there was no shower. He had to be taken down the hall to a shower room, and this happened twice a week if he was lucky. The building is old, and very much needing to be replaced. I felt that I had left my dear husband in a creepy 1950's motel. Do your loved one a favor and look for a better facility.

I see great things with families in this community. Staff are happy, residents are happy. The…read morebuilding is very clean. I would definitely recommend.

My spouse was a memory care resident for the last 18 months. Before I could get him transferred to…read moreanother facility, in a recent 7 week period, he was in the ER 5 times -- a head injury requiring many stitches, bruises/cuts to various parts of his body and a displaced fracture to his collar bone where surgery could not be performed due to his dementia. The ER doctor told me he was not getting the care he required. Also the ER notes stated he was "unclean". The staff is uninvolved and not adequately supervised. I am informed by them that my spouse does not want to be bathed or have his clothes changed. So, he will go 5 days in filthy, stained clothes with unwashed face and hair before a few pieces of his clothes are changed. His hair is now filled with dandruff as it is washed so infrequently. There will be existing urine stains on his bed sheets for up to 5 days before they are changed. I could go on and on. Please do NOT place a loved one in this facility as they will not get the care they need and deserve.

Toured Vista West on the first day they were open. It's a beautiful building. I love the location…read morebut it's city living and maybe not for everyone. I liked many things about it but I wish the apartments were a little bigger with a den or offer 3 bedrooms. I've toured other CCRC's and wish I could combine bits and pieces of each to make it perfect for me. A pool with a shelf would be fantastic and a stadium seating theater room. Another ccrc that I toured had a long counter with coffee machine that made any kind of coffee you'd like. tea, popcorn, soda machine, fresh fruit and soft serve ice cream machine open all day at no additional cost. That was a nice touch. I might move in one day if I don't find anything better. I liked that it's not a buy-in life lease as I don't like that model of senior living. I've heard that 55 plus places in Madison have a 3 year waiting list! I'll keep touring and researching. I like to be prepared.

Actually, I took a tour today (of their independent living apartments for seniors); I'm about to…read moreretire. The staff person was very nice, the artwork in the common areas is very tasteful, the place overall appears to be very well built, and much of it is lovely. The units all have generous closet space, lots of outlets. Cable TV and phone are included in the [not inexpensive] monthly rent. And, to their great credit, they don't charge a huge "endowment" fee up front, as many similar facilities do. But for all the monthly rent, and after as long as I've lived and as hard as I've worked, I want this, my last move, to be into a real HOME . . . not just someplace for me to be warehoused -- and definitely not into some dime a dozen place like those modern "luxury" apartments built to lure yuppies into "urban" living. I have no use for those "creative" marketers who slap names on things which bear no relation to reality: you know, names like "Forest ____" (when there is no forest), or "___ Glen" (when there is no glen), or "Willow ___" (when there are no willows). In other words, the only "vistas" to be seen from most of the windows or balconies at "Vista West" are views of parking lots, streets, businesses and office buildings. Yuk. Not at any price, thank you.