Oakwood has a new rehabilitation facility that is wonderful. It opened in 2023. I broke my leg in…read moreNovember 2023 and had a great experience there for a month.

My husband spent a month here recovering from a partial hip replacement, from March 31 to April 28,…read more2021. A nurse/administrator checked into the room and went over all the paperwork with us. This was early afternoon. I spent the rest of the day with him, until about 7PM, and he had an adequate meal, no other encounters inquiring about his needs. I returned the next morning to find him wearing the same clothes he came in with, no one had helped him to get ready for bed, his partial dentures were left in overnight! I was appalled! I tried to find someone in charge, and I was told by a rude and stressed CNA that they were short a nurse. HIs care over the next month was very uneven; the visiting rehab staff were great, and there were some wonderful CNAs (particularly the ones from Tibet/India) but the administration there was terrible. The facility itself was abysmal; the room though large, was not cleaned well or ofter, and the bathroom was inadequate: Small bowl toilet with a lift seat that was just plain unsanitary; there was no shower. He had to be taken down the hall to a shower room, and this happened twice a week if he was lucky. The building is old, and very much needing to be replaced. I felt that I had left my dear husband in a creepy 1950's motel. Do your loved one a favor and look for a better facility.

In-home care has arrived late or not at all. office says this is not standard or ok, but it recurs…read morewithin a day or two. 2 stars because when they do show up, they are kind and competent.

I agree with the other Reviews -- 1st thing to understand: the various BrightStar's -- they are a…read moreFRANCHISE operation (picture: McDonald's) that people Buy Into: they have limited training -- I think it's just 4 days. Yes, those commercials by the founder that appear on TV -- claims are laughable! Often the spiel from the sales team is way different from what you actually get from who shows up at your door! You do Not want to place the health, well-being, security of your loved one in their poorly trained, less-than-compassionate hands.

Great views of a small prairie, and woods, out back. They also offer a good amount of space for…read moregardening to their residents, many of whom plant vegetables there. There are deer, woodchucks, raptors, songbirds and even a family of turkeys living in the immediate vicinity. There is also a small City of Madison park adjacent, giving a place for visiting grandchildren to play out-of-doors.

From the owner: Helping older adults lead lives of growth, happiness, health and security has been the focus of…read moreOakwood Lutheran Senior Ministries for more than six decades. At the center of our longstanding mission are two non-profit Continuing Care Retirement Communities we own and manage in Madison, Wisconsin.

Toured Vista West on the first day they were open. It's a beautiful building. I love the location…read morebut it's city living and maybe not for everyone. I liked many things about it but I wish the apartments were a little bigger with a den or offer 3 bedrooms. I've toured other CCRC's and wish I could combine bits and pieces of each to make it perfect for me. A pool with a shelf would be fantastic and a stadium seating theater room. Another ccrc that I toured had a long counter with coffee machine that made any kind of coffee you'd like. tea, popcorn, soda machine, fresh fruit and soft serve ice cream machine open all day at no additional cost. That was a nice touch. I might move in one day if I don't find anything better. I liked that it's not a buy-in life lease as I don't like that model of senior living. I've heard that 55 plus places in Madison have a 3 year waiting list! I'll keep touring and researching. I like to be prepared.

Actually, I took a tour today (of their independent living apartments for seniors); I'm about to…read moreretire. The staff person was very nice, the artwork in the common areas is very tasteful, the place overall appears to be very well built, and much of it is lovely. The units all have generous closet space, lots of outlets. Cable TV and phone are included in the [not inexpensive] monthly rent. And, to their great credit, they don't charge a huge "endowment" fee up front, as many similar facilities do. But for all the monthly rent, and after as long as I've lived and as hard as I've worked, I want this, my last move, to be into a real HOME . . . not just someplace for me to be warehoused -- and definitely not into some dime a dozen place like those modern "luxury" apartments built to lure yuppies into "urban" living. I have no use for those "creative" marketers who slap names on things which bear no relation to reality: you know, names like "Forest ____" (when there is no forest), or "___ Glen" (when there is no glen), or "Willow ___" (when there are no willows). In other words, the only "vistas" to be seen from most of the windows or balconies at "Vista West" are views of parking lots, streets, businesses and office buildings. Yuk. Not at any price, thank you.

The staff at Oak Park Place (East) are excellent. I was there after surgery. The Director of…read moreNurses and all of the RNs that provided me with care were so professional, kind, caring and were responsible for me being able to return home in a timely manner. My Occupational Therapist and Physical Therapist were both very kind and caring and took the time to listen to my concerns and provide suggestions and answers. They both are dedicated to getting a patient up and moving around so they can go home even on the days when you just want to lay in bed and not do anything (grin). The CNAs and MAs were all friendly and very helpful. Also the manager of food service went out of her way to get the food I needed because of a food allergy. The facility was kept clean. I would highly recommend Oak Park Place.

The food is bad and they serve a lot of thin soup and sandwiches. Staff is overwhelmed and…read moreoverworked. There is constant staff turnover, from the bottom to the top of the organization. They do not clean enough and we have to go over to clean the room. We are looking for a new pace for our family member. Do NOT recommend.

Unfortunately I have to agree with the previous comments about keeping their promises. While mom…read morewas mobile and lucid and didn't require much care it was fine. As the years passed and her needs increased, the care did not keep up even when paying for the extra care. Would not recommend.

The management is not very responsive to the needs of its residents. A facility that bills itself…read moreas an Assisted Living entity does not appear to assist residents very much. Instead they simply try to get residents to comply with their demands instead of helping foster as much independence as possible in residents.

One of the nicest cleanest facilities I have been too. I had to place my dad there and the staff…read morewas the reason I chose Prairie Gardens. They have a great program with a lot of activities and care at the time he needed. Thank you so much for all you did for my dad!

From the owner: Specialties: Senior Care…read more Services: Assisted Living, Community Based Residential Facility, Memory Care, Senior Apartments and Housing. Locations Facts: Intersection of Main Street and O'Keefe Avenue. Behind Walmart. Convenience Factors: Handicap Accessibility, Handrails, Private Rooms, Staff Assistance.

Do not take your loved one here! My mother was in the memory care unit due to short term hospital…read moredelirium. She was supposed to have been placed in rehab. Little to no rehab occurred. Poor care - she waited for 60 minutes at times for support using the bathroom. Resulted in soiling herself which she hated. Soiled bedding was covered up with clean bedding rather than removed. Food was poor. Not uncommonly other residents were hollering for help when we were visiting mom. We actively looked for someone to help our mom and other residents. My mom ended up back in the hospital because of this place and the poor care. Following this second hospitalization, we insisted on a different facility. We refused to send her back. This place caused my mom to decline physically and mentally. She rebounded quickly after we moved her to a better facility.

Understaffed and overwhelmed. The front door of the facility has been left open for the past 2…read moredays, allowing anyone to walk in without any COVID screening and wander the halls where residents live. Meals delivered to residents in Styrofoam to go containers and zapped in a microwave. The tiny tables used in the dining areas don't provide enough legroom or space for the wheelchairs to fit comfortably. Residents who are no longer capable of eating are still brought down to meals, only to sit for the duration of the service at a table with others who are uncomfortable with the situation. Limited social activities, many of which take place in a separate building. This requires the limited staff to push the residents (in wheelchairs) across the street and back. There are many cozy looking corner rooms with furniture that nobody uses. Add more activities to encourage the residents to come out of their rooms. Welcome new residents with meet and greets. I've been to other facilities where there was more active socializing taking place on every floor. Did we choose the wrong building? If you have family members here, GET INVOLVED. Spend some time with the residents. To the owners of these facilities: build larger elevators. Build units with larger doors. Bring in some volunteers from the community and pay your staff better. I'm having a tough time seeing what we're getting for this $7500/month and already looking at other options. The pictures on yelp make me laugh. Most residents are in wheelchairs, so these pictures of chairs around tables aren't the reality. And people in wheelchairs aren't going to be lounging on any of this furniture