I had a great experience with westland care. The staff are professional, and truly dedicated to…read moreproviding quality care

Our family moved my parents into Capitol Lakes in October of 2009. Out of all tre retirement…read morefacilities located in Madison, Capitol Lakes was chosen for a host of reasons, and after almost 10 years, we are all happy with Capitol Lakes. First and foremost is the location, only 2 blocks from the square. Secondly, Capitol Lakes has multiple levels of care, including Senior Housing, Assisted Living and a Nursing Home that includes Dementia Care. In Senior Housing, all unites have a full kitchen. There are also 3 restaurants. Including The Seasons, The Cafe and The Lunchbox. There are Heated garages and large, walk-in storage lockers. There is a large health facility with 2 swimming pools, a hot tub andhigh end exercise equipment. There is an on-site beauty salon. They also provide classes, lectures and programs on a daily basis. Everyone shopping for retirement residences must take a look at Capitol Lakes!

Years ago a loved one was in the skilled nursing section of Capitol Lakes. I was struggling to…read morelower him into his wheelchair while a nursing assistant who was in the room did not lift a finger to help me. He slid to the floor. Another time I visited and my loved one was sitting in his wheelchair in a puddle of pee which had pooled on the floor. Another time I was berated by a staff member because she couldn't find his shoes, which were in his closet, like I told her. I also got accused of stealing food from the kitchen, which turned out to be unfounded. I tripped and fell coming out of the elevator because it wasn't level with the floor. Hopefully the place has improved.

These people are the most unbelievable, compassionate, caring giving people I have ever met. They…read morejust helped my mom through her final weeks at her memory care, and they are better by far than the help she had there and the other homes nothing about her memory care because they are one of the best but none of them have the love and compassion of the Agrace team. They also admitted my dad into their facility in Fitchburg his last week and the care and bed side manner again was unbelievable. I don't know how these people do it. They are the strongest and caring individuals. I can't say enough. Thanks, you to the Agrace team you're the best Sincerely, Dustin Pauls

My brother had colon cancer. 15 inches were removed. 18 of 26 lymph nodes that were removed had…read morecancer. He underwent 2 rounds of chemo. Then they stopped for about a year. He moved from appleton to mauston. I bugged him to get checked out to see if cancer had returned. We had UW -Health docs. The oncologists were great. The cancer had spread to lymph nodes . More chemo, then a brief pause between rounds. Meanwhile he gets pneumonia and gets an antibiotic from mile bluff medical ctr. The leftover chemo in his system reacts with antibiotic as best they can tell. Shuts down his his kidneys and liver. He is unresponsive for 24 hours. The hospital puts him on comfort care as they expect him to pass within a day or two. He wakes up. Makes a miraculous recovery that stuns the UW liver and kidney docs. He spent a month in hospital and couple months in rehab. His kidney and liver numbers improve to near normal but liver and kidney docs warn full recovery of those organs could take months or years. He finally goes home. MRI says cancer has moved into lungs but still very small. We see oncologist who is hopeful he can still be okay for awhile but recommends we activate hospice for when the time comes. Unfortunately, we did not understand what that means SO LISTEN CAREFULLY BEFORE YOU PUT SOMEONE IN HOSPICE THAT ISNT IN IMMEDIATE THREAT OF DYING! My brother had gone home from rehab. Was getting stronger, walking more. We had plans. He wanted to go to waterpark, boating, and work on a bus he was converting to a camper. But hospice took over his medical care. CONPLETELY! Two hospice docs that had never seen my brother started deciding what his medicines were going forward. My brother has had problems with blood clots in his legs. They tried to take him off blood thinner. I said NO WAY and explained he would get blood clot. They changed other meds. Their goal was different than ours. Ours was to continue to get him stronger so he could have some quality time. Agrace's goal was to make him comfortable prior to dying. They took him off NORCO for pain and put him on 15mg morphine twice a day which basically knocked him out sleeping too much. I complained. They said cut pills in half and take as needed so he takes 7.5 every 4-6 hours. In a 2 week period he went downhill rapidly, his previously damaged kidneys and liver shut down. He gained 20 pounds of fluid in less than two weeks. I talked to the nurse that had been seeing him a few times per week about his liver and kidney damage from a few months earlier. "Oh we didn't know about that". Really? His extensive medical records weren't transferred to you or your two docs didn't bother to read them. SO KNOW THAT THEIR GOAL IS TO EASE THEM TOWARDS DEATH NOT KEEP THEM ALIVE. They canceled his liver doctor appointment that he had. They don't want him seeing any other doctors. They don't want any blood work done. It's just make sure they have no pain even if that is causing them to die early. I blame myself because I didn't know that that's what being in hospice meant the liver doctor said it would make things easier when the time came because he was already would already be enrolled and somebody would be checking on them on a weekly basis. He didn't say that they would completely take over his care not wanting to see other doctors not want to do any Bloodwork and would switch them to morphine which I believe shut down his already damaged liver and kidneys that hadn't fully recovered even though the numbers looked good full recovery was supposed to take six months to a year or more. He had time left. The cancer was not wildly out of control at that point but the morphine I think ended his life. Would I put him on hospice again knowing what I know? NO FUCKING WAY! His nurse was nice. I think she was a good nurse and she was obviously sad that he passed. So that's my good comment about AGRACE. The bad - two doctors who made decisions about my brothers care without knowing or understanding his complete medical history from the previous few months since last October when he went into the hospital, having reacted from the antibiotic and the chemo. Two doctors who never ever met him or saw him made his decisions. Understand that if you put somebody in hospice, you lose a lot of control over what happens to the person. And I say that because I made his medical appointments for his liver doctor, his oncologist, his primary care doctor they canceled his liver doctor appointment. I'm sure they would've canceled others if they had been on the schedule. Don't put somebody in hospice until they are close to death.

Occupational therapist Heidi G. is personable and professional. She is helping me with tight…read moremuscles and scar tissue I have from cancer surgery and radiation therapy. I couldn't have asked for a better occupational therapist! I would recommend her to anyone. The UW Health Eastpark Medical Center is a beautiful and clean facility as well. I always enjoy going there. Their parking garage has charging spots, which makes it super convenient for people with electric vehicles, like I have.

The UW Health East Park Headache Clinic cannot be beat, it is outstanding. My chronic migraines…read morehave taken a serious toll on both my life and career but Angela Clarson, PA has changed so much of that. You will not find a healthcare provider who takes you more seriously, tries every option until you find a solution or, honestly, is just fun to talk to! She's professional, super sweet and truly loves her job. We've had lots of trial and error but she never gives up. It gives patients something to look forward to because she assures you that there are always more options. The MAs are really lovely too and have a great sense of humor. It's a truly beautiful facility too, Kind checkout staff, decent billing experiences. Only recommendation is to get on the cancelation list because they are an in-demand clinic. The wait can be 6 months but if you're determined in calling or answering cancelation notices, I've gotten appointments moved up by 4-5 months. They're never openly annoyed with my calls!

My husband, 10 year old daughter and I, have been members of Advocate MD for the last 3 years. We…read moreno longer have to carry expensive, wasteful, and restrictive health insurance! We pay a monthly subscription fee to Dr. Hemkes, and a monthly fee to Sedera (health care cost sharing group) for catastrophic emergencies. The total for all of us is cheaper than what MY contribution alone was for my previous employer provided health insurance. And the coverage is much much better.

I don't know where to begin! There's so much I want to focus on! This company is amazing, but the…read morepersonal care I receive from Dr. Shulman is beyond any gratitude I can ever express! I'm so grateful to have met her! The entire office is warm, friendly and professional!!! I was able to get right in and not pushed out!! I would highly recommend Dr. Shulman of Advocate MD to any and EVERYONE!!! I hope she never retires! Gabrielle P.

I have enjoyed Eden Vista Madison very much. The staff are friendly and helpful, the environment is…read moreclean. The food is excellent- try their salad bar! The care is great and the aids truly care and know about the residents likes and dislikes. They offer variety of care.

Wildwood Clinic is a throwback to the 70's . Nothing fancy at the Madison office. The more recent…read moreCottage Grove building is lovely and modern. I like the vibe of both locations. Turnover has been significant as the original doctors retire. Slowly but surely there are new faces and significantly more face time with nursing and patient assistants. I currently see Dr Leila Midelfort. She is warm, smart and willing to go the extra mile. You feel she is truly invested in you as a person not just a patient. She appears stretched way too thin and I hope that will change as new staff comes aboard. This is truly family care, loads of babies and plenty of older faces like mine. Give it a try.

Ever wonder why people don't go to the doctor, even if they have insurance? The experiences at…read moreWildwood are why. The front office staff and doctors talk at you like you've just wasted their time and love to contradict your own experience or dismiss you outright. Rude and discouraging. And then, when you do find a provider you like she leaves (no fault to her for that) but as a patient at the clinic you have to go back on the "waiting list" because the other providers aren't taking "new patients"....even when you aren't a new patient to the clinic. I wanted to like this place, I wanted the small clinic feel where I thought it would be warm and welcoming, not the busy rushed atmosphere of the large mega clinics in the area. I tried for almost 10 years; Not worth it. As I get older I am going to need a place that listens to me and treats me politely. Unless they overhaul the staff I don't see that happening here so I'm doing something I should have done years ago. Leave.

Edgerton Care Center is one of the best skilled care facilities in Rock County. My Mom was a…read morepatient for 8 years and my Dad was there for 15 months. All was great until COVID (2020 - 2022) administration changed and it was tough to take the major change in staff and the was the place was ran. But then Amy became the administrator and she has made positive changes. We are so grateful for the care they gave our parents. I am only giving 4 stars because there is always room for improvement but I can honestly say that after 8 years I am happy with the care they have provided and because I have looked at other facilities I know that ECC is the best in Rock County.