I had a great experience with westland care. The staff are professional, and truly dedicated to…read moreproviding quality care

Toured Vista West on the first day they were open. It's a beautiful building. I love the location…read morebut it's city living and maybe not for everyone. I liked many things about it but I wish the apartments were a little bigger with a den or offer 3 bedrooms. I've toured other CCRC's and wish I could combine bits and pieces of each to make it perfect for me. A pool with a shelf would be fantastic and a stadium seating theater room. Another ccrc that I toured had a long counter with coffee machine that made any kind of coffee you'd like. tea, popcorn, soda machine, fresh fruit and soft serve ice cream machine open all day at no additional cost. That was a nice touch. I might move in one day if I don't find anything better. I liked that it's not a buy-in life lease as I don't like that model of senior living. I've heard that 55 plus places in Madison have a 3 year waiting list! I'll keep touring and researching. I like to be prepared.

Actually, I took a tour today (of their independent living apartments for seniors); I'm about to…read moreretire. The staff person was very nice, the artwork in the common areas is very tasteful, the place overall appears to be very well built, and much of it is lovely. The units all have generous closet space, lots of outlets. Cable TV and phone are included in the [not inexpensive] monthly rent. And, to their great credit, they don't charge a huge "endowment" fee up front, as many similar facilities do. But for all the monthly rent, and after as long as I've lived and as hard as I've worked, I want this, my last move, to be into a real HOME . . . not just someplace for me to be warehoused -- and definitely not into some dime a dozen place like those modern "luxury" apartments built to lure yuppies into "urban" living. I have no use for those "creative" marketers who slap names on things which bear no relation to reality: you know, names like "Forest ____" (when there is no forest), or "___ Glen" (when there is no glen), or "Willow ___" (when there are no willows). In other words, the only "vistas" to be seen from most of the windows or balconies at "Vista West" are views of parking lots, streets, businesses and office buildings. Yuk. Not at any price, thank you.

This is a wonderful facility with caring and engaged staff and top notch management. They are very…read moreresponsive to the needs of their residents and family members, and they go out of their way to do whatever needs to be done. My dad feels safe and comfortable there, and I feel that he is in very good hands.

My parents were prisoners there from 1990's until 2005. They insisted on staying together in one…read moreroom so this was our only option. It was the most horrible experience that I am still having nightmares about. The social worker (AS) was absolutely horrible. She had previously been A social worker in a juvenile detention center and she treated the residents with suspicion as though they were juvenile delinquents. That woman was eventually fired after my parents had passed but the damage was done. When my father was old and sick she asked me if he thought it was time to give up and die. My mother had every single thing stolen from her. Everything. This social worker put her in a room, after my father died, with a crazy woman who stole everything from my mother. I went to visit and the drawers were empty her closets were empty all of her jewelry was gone every knickknack she ever owned had been stolen. Like I said this is a nightmare I have to live with for the rest of my life. They were so neglected and because I lived out of state I would call constantly and of course I was told everything was fine. When I would visit everything was not fine and I would raise holy hell. Stay as far away from this hell hole as possible....well, unless you hate your loved one.

This is an absolutely awesome place. My Mom has never been happy anywhere. But this place was so…read moregreat that it gets a thumbs up from even her. The staff was extremely attentive. The activity directors really work hard to keep the residents busy. Therapists are genuinely caring people and have helped her come a long way after her stroke. Even the dining room attendants made her feel welcomed. God bless this place and it's staff.

I would highly recommend the advisory services and expertise of Claire Merkt…read more Our family was struggling to find the right facility to ensure our mother (diagnosed with alzheimer's disease ) was safe and well cared for. Claire's took the time to assess our family needs and requirements. Claire utilized her skills and market knowledge to identify 3-4 facilities for our family to tour and speak with management. In the end, because of Claire's direct involvement and expertise, we selected a great environment for our mother. Thank you again Claire!!!

Occupational therapist Heidi G. is personable and professional. She is helping me with tight…read moremuscles and scar tissue I have from cancer surgery and radiation therapy. I couldn't have asked for a better occupational therapist! I would recommend her to anyone. The UW Health Eastpark Medical Center is a beautiful and clean facility as well. I always enjoy going there. Their parking garage has charging spots, which makes it super convenient for people with electric vehicles, like I have.

The UW Health East Park Headache Clinic cannot be beat, it is outstanding. My chronic migraines…read morehave taken a serious toll on both my life and career but Angela Clarson, PA has changed so much of that. You will not find a healthcare provider who takes you more seriously, tries every option until you find a solution or, honestly, is just fun to talk to! She's professional, super sweet and truly loves her job. We've had lots of trial and error but she never gives up. It gives patients something to look forward to because she assures you that there are always more options. The MAs are really lovely too and have a great sense of humor. It's a truly beautiful facility too, Kind checkout staff, decent billing experiences. Only recommendation is to get on the cancelation list because they are an in-demand clinic. The wait can be 6 months but if you're determined in calling or answering cancelation notices, I've gotten appointments moved up by 4-5 months. They're never openly annoyed with my calls!

Oakwood has a new rehabilitation facility that is wonderful. It opened in 2023. I broke my leg in…read moreNovember 2023 and had a great experience there for a month.

My husband spent a month here recovering from a partial hip replacement, from March 31 to April 28,…read more2021. A nurse/administrator checked into the room and went over all the paperwork with us. This was early afternoon. I spent the rest of the day with him, until about 7PM, and he had an adequate meal, no other encounters inquiring about his needs. I returned the next morning to find him wearing the same clothes he came in with, no one had helped him to get ready for bed, his partial dentures were left in overnight! I was appalled! I tried to find someone in charge, and I was told by a rude and stressed CNA that they were short a nurse. HIs care over the next month was very uneven; the visiting rehab staff were great, and there were some wonderful CNAs (particularly the ones from Tibet/India) but the administration there was terrible. The facility itself was abysmal; the room though large, was not cleaned well or ofter, and the bathroom was inadequate: Small bowl toilet with a lift seat that was just plain unsanitary; there was no shower. He had to be taken down the hall to a shower room, and this happened twice a week if he was lucky. The building is old, and very much needing to be replaced. I felt that I had left my dear husband in a creepy 1950's motel. Do your loved one a favor and look for a better facility.

My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!