Great views of a small prairie, and woods, out back. They also offer a good amount of space for…read moregardening to their residents, many of whom plant vegetables there. There are deer, woodchucks, raptors, songbirds and even a family of turkeys living in the immediate vicinity. There is also a small City of Madison park adjacent, giving a place for visiting grandchildren to play out-of-doors.

From the owner: Helping older adults lead lives of growth, happiness, health and security has been the focus of…read moreOakwood Lutheran Senior Ministries for more than six decades. At the center of our longstanding mission are two non-profit Continuing Care Retirement Communities we own and manage in Madison, Wisconsin.

Poor quality of care...meds withheld, lack of patience from some caregivers, Administration un…read morecooperative in resolving issues.

If this was rating the residents, I would give them a 5 star because they are absolutely amazing. I…read moream rating this based on management and certain staff. With that being said, I would rate them with zero stars if I could. If you have any questions or concerns, please feel free to reach out to me.

Years ago a loved one was in the skilled nursing section of Capitol Lakes. I was struggling to…read morelower him into his wheelchair while a nursing assistant who was in the room did not lift a finger to help me. He slid to the floor. Another time I visited and my loved one was sitting in his wheelchair in a puddle of pee which had pooled on the floor. Another time I was berated by a staff member because she couldn't find his shoes, which were in his closet, like I told her. I also got accused of stealing food from the kitchen, which turned out to be unfounded. I tripped and fell coming out of the elevator because it wasn't level with the floor. Hopefully the place has improved.

Our family moved my parents into Capitol Lakes in October of 2009. Out of all tre retirement…read morefacilities located in Madison, Capitol Lakes was chosen for a host of reasons, and after almost 10 years, we are all happy with Capitol Lakes. First and foremost is the location, only 2 blocks from the square. Secondly, Capitol Lakes has multiple levels of care, including Senior Housing, Assisted Living and a Nursing Home that includes Dementia Care. In Senior Housing, all unites have a full kitchen. There are also 3 restaurants. Including The Seasons, The Cafe and The Lunchbox. There are Heated garages and large, walk-in storage lockers. There is a large health facility with 2 swimming pools, a hot tub andhigh end exercise equipment. There is an on-site beauty salon. They also provide classes, lectures and programs on a daily basis. Everyone shopping for retirement residences must take a look at Capitol Lakes!

In-home care has arrived late or not at all. office says this is not standard or ok, but it recurs…read morewithin a day or two. 2 stars because when they do show up, they are kind and competent.

I agree with the other Reviews -- 1st thing to understand: the various BrightStar's -- they are a…read moreFRANCHISE operation (picture: McDonald's) that people Buy Into: they have limited training -- I think it's just 4 days. Yes, those commercials by the founder that appear on TV -- claims are laughable! Often the spiel from the sales team is way different from what you actually get from who shows up at your door! You do Not want to place the health, well-being, security of your loved one in their poorly trained, less-than-compassionate hands.

The food is bad and they serve a lot of thin soup and sandwiches. Staff is overwhelmed and…read moreoverworked. There is constant staff turnover, from the bottom to the top of the organization. They do not clean enough and we have to go over to clean the room. We are looking for a new pace for our family member. Do NOT recommend.

Unfortunately I have to agree with the previous comments about keeping their promises. While mom…read morewas mobile and lucid and didn't require much care it was fine. As the years passed and her needs increased, the care did not keep up even when paying for the extra care. Would not recommend.

I have enjoyed Eden Vista Madison very much. The staff are friendly and helpful, the environment is…read moreclean. The food is excellent- try their salad bar! The care is great and the aids truly care and know about the residents likes and dislikes. They offer variety of care.

One of the nicest cleanest facilities I have been too. I had to place my dad there and the staff…read morewas the reason I chose Prairie Gardens. They have a great program with a lot of activities and care at the time he needed. Thank you so much for all you did for my dad!

From the owner: Prairie Gardens Assisted Living, in Sun Prairie, WI, is the premier assisted living facility…read moreserving Madison, DeForest, Columbus, Verona, Middleton and surrounding areas since 2000. We specialize in senior care. For more information, contact Prairie Gardens Assisted Living in Sun Prairie.

Great residents, great staff, very comfortable place to work. Kitchen staff is wonderful. Love…read moreseeing satisfied residents with their meals. Its pretty fun getting to know them all.

We have been very happy with the move for my in-laws to New Perspective in February 2025. The…read morebuilding is beautiful and offers so many activities and events. The meals have been great and my father-in-law especially looks forward to eating in the dining room and having three hot meals a day. It is nice that we can stop by anytime and join them for a meal - and we have done this many times. They are working with physical therapy for strengthening and improved balance. In the month they have lived there, their health has improved thanks to better nutrition, more physical activity, and more socialization. The staff have been kind and helpful and if there is a question or concern, simply reaching out corrects it. The staff have gotten to know my in-laws and understand their needs and how they can help. They have adjusted quicker than we expected to the move, and feel at home in their new apartment. We are thankful to have them living so close to us and know that they are in a safe and healthy environment. We are grateful to the staff at New Perspective!

My husband has Alzheimers and has been at Karmenta for about 31/2 years. He was sent there from the…read moreVA hospital after a fall. The first thing I remember was waiting for a bed. At first I was peeved cuz they knew we were coming. Turned out the wait was because they had sent a man to Janesville to pick up a special mattress for him as he had a sore on his backside. Janesville was the nearest place to get what was needed for his comfort. Also that first night I found myself surrounded by caring people who understood what we were going thru. Most of those people are still there. The director who was there at the time has now been replaced by Glen. I have to be honest and say that he and I had a few troubles in the beginning, but it was more a lack of communication than anything else. Most recently Glen is responsible for providing my husband with a special wheelchair that keeps his feet up. This was done because my husband does not willing bend his knees. I couldn't be more grateful. Every 6 mos or so I attend a 'care meeting' with his head nurse, and social worker to make sure I am happy with the care he is getting. I feel safe in saying he is getting the best care available outside of private pay, which would be impossible for us. LuAnne R.

Nurse refused to provide my post op pain meds, filed complaint and had the director come talk to me…read moreabout opiod use. Saw the Cnas repeatedly abused, the Director Glen is an arrogant you know what. Loved my main nurse Shirley but that place should be shut down

Do not take your loved one here! My mother was in the memory care unit due to short term hospital…read moredelirium. She was supposed to have been placed in rehab. Little to no rehab occurred. Poor care - she waited for 60 minutes at times for support using the bathroom. Resulted in soiling herself which she hated. Soiled bedding was covered up with clean bedding rather than removed. Food was poor. Not uncommonly other residents were hollering for help when we were visiting mom. We actively looked for someone to help our mom and other residents. My mom ended up back in the hospital because of this place and the poor care. Following this second hospitalization, we insisted on a different facility. We refused to send her back. This place caused my mom to decline physically and mentally. She rebounded quickly after we moved her to a better facility.

Understaffed and overwhelmed. The front door of the facility has been left open for the past 2…read moredays, allowing anyone to walk in without any COVID screening and wander the halls where residents live. Meals delivered to residents in Styrofoam to go containers and zapped in a microwave. The tiny tables used in the dining areas don't provide enough legroom or space for the wheelchairs to fit comfortably. Residents who are no longer capable of eating are still brought down to meals, only to sit for the duration of the service at a table with others who are uncomfortable with the situation. Limited social activities, many of which take place in a separate building. This requires the limited staff to push the residents (in wheelchairs) across the street and back. There are many cozy looking corner rooms with furniture that nobody uses. Add more activities to encourage the residents to come out of their rooms. Welcome new residents with meet and greets. I've been to other facilities where there was more active socializing taking place on every floor. Did we choose the wrong building? If you have family members here, GET INVOLVED. Spend some time with the residents. To the owners of these facilities: build larger elevators. Build units with larger doors. Bring in some volunteers from the community and pay your staff better. I'm having a tough time seeing what we're getting for this $7500/month and already looking at other options. The pictures on yelp make me laugh. Most residents are in wheelchairs, so these pictures of chairs around tables aren't the reality. And people in wheelchairs aren't going to be lounging on any of this furniture