This place needs a lot of improvement! They promise amenities, but don't deliver…read more They residents were left without transportation for 6 months, and the company will not speak to us about this.

From the owner: At Solista High Point by Cogir, you will experience the perfect balance of Independent living…read moreservices and amenities that make life safe, convenient, and enjoyable, without having to deal with unnecessary costs.

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.

Lived here 2 years, love it. It's a continuing care community featuring top notch housing, multiple…read moredining facilities, a golf course, an amazing wellness center with a gym. Physical Therapy is excellent and available on site. The Staff are incredible, cleaning, dining, wellness center, grounds keeping, general staff - all provide service above and beyond...

Management isn't helpful and is terrible. The way some residents are treated is terrible. When a…read morehouse has mold, they don't do anything except expect you to still live in it. Also don't let your house flood, nothing will be done to save it.

The caring staff. The interact with the residents very well. Participating in the various…read moreactivities. They are very supportive and loving to all they care for.

Very nice retirement home. I did a vendor fair here and all the residents were so happy and full of…read morelife!

Unclean, unfriendly, uncomfortable. Screwed up my father in laws medication and fed him hot dogs…read moreand unhealthy foods when he was in rehab for major heart and diabetes complications. Horrible place for a loved one. Won't even share wifi password!

My Father was recently at Shannon Gray. He wasn't happy there. He said on the surface it looked…read moregood but it was actually dirty and broken. We did have updates at first from nursing supervisors. However, there were other nurses who just "plopped" him in his chair and didn't talk to him. Because of COVID-19 we were not able to see him/the rehab for 6 weeks. When he left there to go to the hospital, my Dad was astonished at how friendly the nurses were there after being at Shannon Gray. There were many times when I called and could not get an answer. Other times I left messages and never got a call back. It took 9 days of calling/leaving messages to be able to pick up his belongings. When we did pick up his belongings, his cash and his Apple phone were "missing". We know the items disappeared there. A month later they still haven't shown up. He has since died. There was important information in his phone that will never be able to be retrieved. I have no doubt there are some good and caring people there. However, this is NOT acceptable to have all this happen. I would not recommend Shannon Gray!!