Toured the facilities during their Holiday open house and was impressed w their attractive single…read moreand double rooms at this assisted living facility. It has many fine features to keep the residents busy and happy. It has lots of living room spaces for residents family visits and even a large room to entertain in with a kitchen, large dining table, tv and sofa enabling one to host a private party or dinner. Staff seemed very friendly and prices are in line and in some cases less expensive than skilled nursing facilities. I interviewed the residents in the dining area and they seemed content w the accommodations. If ever you find yourself in need of their services the friendly staff would be happy to show you around and fill you in on the particulars.

Friendly staff! They care about the residents who live here and communicate with families often!read more

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.

Albert acres is a mixed community of small homes , apartments, assisted living. From the moment you…read morego through the checkpoint, you can tell it is a very quiet and private community the employees care very much for the property as well as the residence and provide an exceptional quality of care for all of the people residing here. The property is very inviting to walk around as they have a small pond, lots of artwork on the outside, and the inside most buildings are connectedand you can walk from building the building without having to go outside. This is a higher end residential community, so it is a bit expensive to live here but as I stated the quality of care is exceptional, whether you are living on your own or assisted living.

I work as a sitter for a client in Strickland Place. The CNA's when I'm working here are rude and…read moreunfriendly. On multiple occasions I have heard them talking about the residents loudly out in the halls. I have even heard them talking about the resident that I sit with. One of the CNAs said that the resident under my care, "is very rude and when I see her call light on when I'm working I purposely don't go in there because I don't want to deal with her" what if I wasn't in the room with her and there was an emergency? Another one of the CNAs took a very ugly tone with my client and said, "I don't know I'm not in her brain" when the resident asked when the nurse would be coming in with her pills. I found this very disrespectful and I personally would never speak to a resident or any person that way. Another thing is that they take up to 30 minutes to even come into the room and see what the call button was pushed for. The nurses, food service workers, and other employees are very nice and the facility is always clean. The only real problem i've seen is with the CNA's. f

Lived here 2 years, love it. It's a continuing care community featuring top notch housing, multiple…read moredining facilities, a golf course, an amazing wellness center with a gym. Physical Therapy is excellent and available on site. The Staff are incredible, cleaning, dining, wellness center, grounds keeping, general staff - all provide service above and beyond...

Management isn't helpful and is terrible. The way some residents are treated is terrible. When a…read morehouse has mold, they don't do anything except expect you to still live in it. Also don't let your house flood, nothing will be done to save it.

This place needs a lot of improvement! They promise amenities, but don't deliver…read more They residents were left without transportation for 6 months, and the company will not speak to us about this.

I have so much confidence in the Solista Independent Living Community that this is the 2nd time…read morewe've selected them with confidence and peace of mind when searching for a community Living choice for an immediate loved one. I knew from the very first time of meeting with Paige at the Solista High Point, this was the place I wanted my mom to be. Going from a private living environment to a Independent Living community is a scary experience for anyone, but the Solista Staff took her under their wings as they do every tenant and made her feel she was a part of the Solista family for years. Thats what they are at the Solista, one big happy family. The Solista unlike other Senior communities doesn't change their ways acting differently once you've moved in, they continue to grow as a community and the residents there are made to feel important and have a voice. Every time you walk in the front entry, you are greeted by the sweetest smile from Tandra at the front desk, Paige and David are always seen corresponding with the residents and helping out wherever necessary ensuring no one goes without. I won't go into details but I can tell you I have personally witnessed Paige, David, Johnny and the entire crew for that matter going out of there way doing things for the Solista residents that are not a part of their job description to help a resident out in such a way it prevents the residents from going into an emotional crisis and puts the residents at ease. Its the little things that mean the most. The reciprocation from the staff is contagious... The Residents are fantastic at welcoming in new People and looking out for each other's best interest. You know when you take your parent out for a while and their focus is getting back home, it's got to leave you with the fullest confidence knowing they are exactly where they need to be. :-) Full respect and greatest appreciation to all of the Solista staff!

This retirement community has different types of senior care available, from single homes,…read moreapartments, rehab, to assisted living. The grounds are beautiful to walk, plenty of parking. The trees , plants, etc are well maintained all year keeping the community looking beautiful! The staff in the places I dealt with them were courteous and friendly as well as helpful. My understanding is that the residents are very happy living here. Definitely a place I would like to live in when I am retired.

The caring staff. The interact with the residents very well. Participating in the various…read moreactivities. They are very supportive and loving to all they care for.

Very nice retirement home. I did a vendor fair here and all the residents were so happy and full of…read morelife!

I highly recommend this facility. The staff is so friendly and professional. It is immaculate,…read morealways smell fresh and clean. My mom became a resident 2 months ago and she is happy. The staff keep the residents very active, they have a calendar of monthly events that include, art projects, games, music, exercises, etc. All are on a great schedule for their meals (B, L, D & snacks). I saw nothing negative in the facility. It's the best senior assistant center, specialized in memory care that I've ever seen. From the Director, Asst. Director, Nurses, Dietician, Housekeeping, Cooks, Front Desk Clerks, and all other staff members, way to go, hats off to you ALL! Best Regards, Georgia