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Holiday Stationstores

5.0 (1 review)

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11 years ago

Helpful 3
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Walgreens

Walgreens

2.0(60 reviews)
1.8 mi
•$$

I'm diabetic. My next doctor appt is next week. Since I'm not having any concerns, we will have a…read moreZoom appt. My only concern is getting an A1C Home glucose test. No problem, check the Walgreens website. There are five stores near me that have them in stock. Sometimes websites have the wrong stocking numbers, so I decide to call and verify. I make the call to the Walgreens at 725 E Northern Lights. I speak with four people, including the manager. They cannot locate the test, even though I tell them what shows on the website. Again, I am told they do not have ANY, and it is only available by ordering online. I make an additional call to another Walgreens at 1470 W Northern Lights. I speak to one person and share what the website lists as available. I am pleasantly told she will verify. She returns and shares that they have TWO kits in stock. Great, problem solved. Since I must drive past the first Walgreens that said they don't have any, I decide to stop and check for myself. EUREKA, THEY HAVE NOT ONE, NOT TWO, BUT... FIVE BOXES! I take two of the boxes, head to the cashier and ask for the manager. The manager is stunned and asked where I found them. Of course, on the shelf labeled for it in the Diabetes Supple section. Then she asked if they were "pushed back" out of sight. I tell her they were not, they were right at the very front edge...right where they're supposed to be! Obviously the staff and MANAGER need retraining. I'm assuming they can read and recognize the 7.5 inch x 4 inch purple box I described to them alongside all the other diabetic supplies! In these COVID-19 times, managers of pharmacies really need to know what is stocked in their stores. Patients depend on them. An A1C test is essential for monitoring diabetes.

I called if they do passport picture. They said yes. I went…read moreto the store next morning. The lady at the cashier said the machine is down. Go to Walmart!! I told her I called here last night and she said yes. Then other lady came and she said she can do it but it will take a moment to start up. And she said it was ok yesterday because we had enough people working but not today. Anyway I got my passport picture but she looked so annoyed that she had to do picture.... I saw maybe 2-3 customers and 3 employees at the time. If they want to have a good business they need to be helpful and friendly.

Photos
Walgreens - One cashier

One cashier

Walgreens - Open at 11:08 pm!

Open at 11:08 pm!

Walgreens - Walgreens Employees poor performance in customer service.

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Walgreens Employees poor performance in customer service.

Holiday Stationstores - convenience - Updated October 2026

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