As usual. My medication wasn't ready…read more They weren't going to fill it until I showed up and explained how I was going to pay. Answer. Cash. So I get to go home and come back tomorrow. Yipee? Sinus infection. One more night of misery. Thanks Walgreens.

Yesterday my doctors office transferred my script to this store. I called and verified twice they…read morehad the script and had enough to fill it. My doctor told me to do that since it's almost Christmas and they won't be back until the following Tuesday. I was told it would be ready by 3:00 pm, so we went at 4:30. We got there and they said it has to be reviewed by the pharmacist. I said you had the script for 6 hours and it still isn't done after i was told it would be ready by 3:00 pm. Then they said we so t have enough so we won't fill it at all. What! So your saying to a person who just had a complete hip replacement that you won't fill a script, but at first you said it has to be reviewed by the pharmacist. I got home and called and not once or twice but 6 times i called back to back to back and no one would even call another pharmacy to see if they had it in stock. They kept saying I'll transfer you yo that pharmacy. Well what's the number I'm calling if I'm not calling THAT SAID PHARMACY. The last time i called i was yet again told I'll give you the pharmacist voicemail and by LAW THEY ARE REQUIRED TO CALL YIU BACK IN A HALF AN HOUR. Nope, didn't happen. It's now 12:55 pm Christmas Eve and yet again I'm Told I should go to the store. I said I did yesterday and yet again today I'm getting the run around. I have been on hold waiting for someone to pick up for 13 minutes. I have NEVER had an issue with Walgreens filling a script before in my life. If I had the choice I would have told my doctors office to send it yo the one I use to go to in South Anchorage. At least my daughter said she would go and pick it up for me i have been in so much pain that I'm crying all day. I have records of how long I've waited on each call and the number amounts of times I called as well. I will be contacting the State of Alaska Business office Walgreens Corporate Office (probably won't get any where with them as well) and anyone else I can. No pharmacy is above the law no matter what. You are here to provide a service and with the amount of reviews just on this pharmacy Im wondering why this store hasn't been closed down. I wish Yelp allowed you to post with out leaving a star but they won't let you post a review with out it Signed, A HIP REPLACEMENT PATIENT IN PAIN!*** UODATE*** After 25 minutes the pharmacist finally picked up. Just surprised the system didn't Hang up in me. He put me on hold and said you get this filled at Fred Meyers I said yes until they finally told us they couldn't get any in. So my Doctors office sent it to you. Shirt version he tells me and i quote; I have a regular customer i have to fill his first so when I get to yours I won't have enough. I said so his will get filled before mine even though you had mine since yesterday you will fill his he said YUP. I asked can I get something "NOPE CANG HELP YOU!" I said i just had a hip replacement he cuts me off and says NOPE CANT HELP YOU. I asked can you check with the one in 88th he goes yet again NOPE. I asked why he says it's electronic and we can't do that. I'm balling on the phone and i asked i said Sir I just had a hip replacement and I'm in pain he says NOPE CANT HELP YOU! At that point i yelled at him and said FU! And i Hung up. So it's Christmas Eve and i have nothing for my pain nothing. This is why I called and verified they had the script and they had enough. And like I said above I was told they did. But no Now they have to fill his first before mine since he's a regular and they won't have enough if they do that. I'm attaching copies of the call logs up to the last phone call @walgreenspharmacy

Better experiences since that horrible experience. I would return again. I get meds delivered now…read morealso, versus in person.

This is a review for the retail, not the pharmacy…read more I stand by my previous review of this location. I now live around the corner from this Walgreens and it's basically our neighborhood grocery store. Lemme tell you, it's HORRIBLE compared to other Walgreens. The layout- awful. The selection- awful. And trying to get in and out the parking lot at Anchorage's most busiest intersection is AWFUL. I WOULD NOT go here if I had an alternative, I only go here because I can walk. But they don't even have a good selection of snacks or food when you're sick. Blah.

I called if they do passport picture. They said yes. I went…read moreto the store next morning. The lady at the cashier said the machine is down. Go to Walmart!! I told her I called here last night and she said yes. Then other lady came and she said she can do it but it will take a moment to start up. And she said it was ok yesterday because we had enough people working but not today. Anyway I got my passport picture but she looked so annoyed that she had to do picture.... I saw maybe 2-3 customers and 3 employees at the time. If they want to have a good business they need to be helpful and friendly.

1pm: AWFUL!!! They had my prescriptions (2) since Thursday. I'm down to my last pill today (Monday…read moreafternoon). Still not filled. They're out of one. Waiting in lobby. My ride is waiting. NO COMMUNICATION!!!! 3pm: Guy at front desk said prescription should be filled anywhere in town. He said he'd put it in Walgreens anywhere in town. Went to another location. They said they had no record of that second prescription that the first place couldn't fill.

Wow, well...fool me once, shame on you…read more Fool me twice, shame on me. I came here to write about a bad FedEx experience and realized...I have already written that exact same thing...and forgot about it. DO NOT SEND YOUR FEDEX PACKAGES HERE. The packages aren't being scanned when they arrive here, and so they look like they are on a truck for days. They will say "unavailable for pickup"...forever. And they are actually available for pickup. Here's my boring shipping story: Thursday morning at 5am the FedEx tracking said "on vehicle for delivery" and "should arrive before 9am". Then it updated to say, should arrive before end of day Thursday. Then it updated to say, should arrive by end of Friday (today). But, there was no new timestamp since the 5am vehicle scan... Since there was no time stamp on this package since 5am...I guessed that there probably is a scan that happens when the driver transfers the package to a FedEx/Walgreens for customer pickup...and maybe it didn't happen. I went to Walgreens, even though FedEx said "not available for pickup", and told them it was probably there, and the dimensions. They searched for it a little, and then tried to turn me away. I pointed to a box that could be it and was like "what about that?" and they were like "no, those are shipments for Walgreens, like our supplies and stuff" I pressed them further and they checked it, and it was mine. I signed for it on their scanner and a few seconds later got a push notification from FedEx "your item is now available for pickup!" These employees need more training and organization and/or FedEx needs to make sure these get scanned when they hand them over to Walgreens!

I came down here to pick up some groceries at the end of the work day before heading back to the…read morehouse. I wanted to avoid the crowds at the nearby Carrs across the street or go to the chaotic mess that is the midtown Walmart. This Walgreens location is located on the corner of Northern Lights Blvd. and Minnesota Dr. across from the Aurora Village Carrs and adjacent to Starbucks. One of the busiest intersections during rush hour, I had no desire to go to the supermarket and just wanted to be in a less crowded place. Granted, the supermarkets are cheaper for food items than Walgreens and they have larger selections, but I just wanted to do a quick in and out and not worry about parking. That was a mistake. The evening when I came in, most of the shelves were unbelievably barren or poorly stocked. I was hoping to get a few snack and drink items for the office and not have to spend additional money eating out on lunch break every day. That wasn't the case here. I was looking for 4 or 6 pack bottled water or ice tea to place in a fridge with limited space at work. Unfortunately, the Walgreens around town don't have bottle packs that size or on the times I was there, just 24/28 packs of bottled water. Ice tea bottles would have to be purchased separately. Looking at the shelves more closely, there were many empty areas in one aisle alone. It'd be a stretch to think that this store could sell out items consistently if Carrs across the way has a wider variety and discounts every single day. There are items that are better deals when they are on sale, but unavailability is a major issue. This was not a one-time thing. I have noticed that in the past several weeks every time I came in to get something. Another major problem here is their pharmacy. It was temporarily closed due to staffing and people who have prescriptions here would have to notify their doctor's office to arrange a pick up at a different location. I'm sure a lot of customers were not happy about that. The employees are friendly and helpful but their hands are tied as to the problems this store is having. This would have been a convenient spot to avoid Carrs if low inventory and being short-handed weren't a common occurrence here.

Filled A no-refill prescription. Didn't receive the correct medication. The medication and bottle…read morelabel was of the no-refill prescription that wasn't ordered. The only thing that was correct was the medication prescription tag on the outside of the bag.

The pharmacy will help when they're out of their medication. They will order it for you to make…read moresure that your needs are met in the timely fashion every time so that helps out a lot instead of having to wait till the next month.

This Walgreen staff should not be working in a customer service, first of all she is rude and…read moreincompetent! Daisy!!! If you are not happy with your job, please just stay at home. Your negative attitude doesn't help people that's already sick.

I'm leaving a one-star review because tonight is the THIRD night in the past year where I try to…read morevisit this Walgreens location & there's a sign saying they're closed early due to staffing shortage. Even though this store is close to where I live I avoided going there for a long time for this very reason & I visited this store recently on 01/23/2025 for the first time in MONTHS (I DID call at 9:06 pm that night to make sure they'd be open till 10 pm that night). Since they stayed open till 10 pm on 01/23/2025 I thought that maybe they'd gotten a better handle on their staffing issue & tried visiting tonight at 8:23 pm, but no, they decided to close early again even though they're supposed to be open until 10 pm. And there was someone else in the parking lot too. I tried calling the store because I thought that maybe a manager was inside, but no, their phone message stated that they were closed. I work retail & I understand that there will be staffing shortages, but this is the THIRD time in the past year that this has happened. Please remedy the situation because this is ridiculous. Thank you.

Just went to get a prescription filled. I sat in the drive through for over 10 minuets with the…read morePharmacist clearly in view, on his phone texting the entire time. I get that we as Alaskan's don't have many health care options, but wow is this place bad. Walgreens, perhaps it is time you told your Pharmacists to leave their cell phones at home. This is not the first instance of poor customer service, but it will my the last time I tolerate it.

They seem to be extremely short handed - I get it. Too bad really because the people there are…read morereally nice but don't seem to get any help. But when inaccuracy in prescriptions, tampering is found with meds and days to fill a prescription when you're sick prevails - customers vote with their feet and it will only get worse.

A Yelp review by definition asks you to share an experience you had with a particular business…read more Thank goodness incidents such as this are extremely rare, I still hate writing them up. While not very pleasant, here are highlights of last Saturday: It's all I can do to take the high road and not start making calls to corporate. In a nutshell, the Saturday night pharmacist told me I could walk around with a sign around my neck telling everyone I'm autistic. Deny it if she can (which she can't). When I openly complained about my sucky insurance covering continuous glucose monitors, she snaps back that if I didn't like it, I could "always prick my fingers" (For the record, that would be 4+ times a day). Btw, I was NEVER addressing her with my comments. I was dealing with the pharmacy tech, you know, the woman who was a total professional and treating me (the customer) with respect?The one that was sympathetic to my situation and researched different options for me. The wise ass pharmacist can't seem to mind her own business and keep to herself. Which I wouldn't mind her intrusion, if she were aiding the situation. Maybe quit jamming purple dye in your hair long enough to gain some professional skills and human compassion? I guess another example of maturity not up to the par of the age. I later discovered from some of the nurses at the hospital, this isn't unique and they are well aware of "Miss Attitude". Since the ins. co. insists we use CVS, we were advised to drive all the way down to the 100th Ave location. Wow. 1/23

they always have my prescriptions ready on time and are very, very good about getting them filled…read morequickly when I call them in, especially if I'm already at Target. It's typically the same for few folks there every time, and they have never been anything but kind and professional, always taking the extra time to answer questions and explain any new medications. The only thing I would possibly list as a con isn't an issue with this specific cvs, but cvs in general- at times the phone tree makes it a little more difficult than necessary to get a hold of somebody. Thankfully it seems like they've fixed this recently, so im happy to give five stars

No issues at Bernie's Pharmacy they are the only game in town that has their own Lab to do…read morecompounding. It's not a Wallgreens model that sells Automotive Oils, Light Bulbs, Cleaning Supplies, Candy out the Ying Yang, Potato Chips, Milk, Perfume, and Birthday Cards. This is a true Pharmacy with the only Offsite Lab that makes custom formularies. They text you when your prescription is ready after you sign up for it after your first fill! I like that! To Your Health! PRO TIP: Oh yeah, don't submit a prescription late on a Friday afternoon IF it's a formulary compound. The Lab is only open during the week and you won't get it till Monday or Tuesday.

Great compounding Knowledgeable pharmacist…read more location. Abcdefghijklmnopqrstuvwxyz

Perfect gas station and general merchandise store! It has everything a driver needs from cheap gas…read morewith a lot of pumps, clean store, good customer service, helpful workers, clean bathrooms, and more and more. A great place to stop on the go and get fueled the rest of the go.

Awful customer service. Takes advantage of customers when they know there location is the only…read moreplace that offers a service. Last week, during the snow storm at 5am I stopped to get propane and was charged by the gallon, as their propane is advertised (3.99/gal). During that time I thank the store manager, Erich, for his amazing service and explained that I heat using propane and his station was the only place that could give propane that early in the morning. This week, during the deep freeze I went back to buy propane and was charge a flat rate of $17.99/tank. I asked Erich about the false advertisement on the top of their propane station that stated $3.99/gal and his response was that one of his workers actually took the new sign down but, that they had been charging the flat rate since April because it was company policy. I explained that that wasn't how I was charged last week and he told me that one of his employees must have made a mistake. When I explained that it was him that filled my propane last week then he told me that he didn't have to fill the propane at all and I could have a refund and leave because he didn't want to argue that early in the morning. This man took advantage of a single mom that needed heat to keep her children warm during a deep freeze! Great job at providing excellent customer service... not!!