BEST PET HOTEL EVER! If I could give 100 out of 5 stars I would. The staff here are so friendly and knowledgeable! My puppy loves coming here and starts going crazy as soon as we get off freeway! They have so many cute add ons you can get your pup to which I loveeeee! Personally, I like to add the Puppy Postcard or Peanut Butter Kong! So affordable! I have become a regular and I'm so thankful to find this spot! read more

Holiday Pet Hotel - My puppy playing! - Pet Sitting Near Me - Encinitas, California

We have boarded our dog here three times. The first time went well, he stayed for about two days and was just a little sleepy when we picked him up. The second time, he stayed around three days and came home with some scratches, which we assumed were from playing with other dogs. This third visit was about five days long, and he returned with a pink, irritated patch on his lip/muzzle. We understand that things can happen, but unfortunately, we won't be bringing him back here in the future. read more

Holiday Pet Hotel - Pet Sitting Near Me - Encinitas, California

Marvin continues to love to go to HPH daily! He has so much fun playing with other dogs and I trust them completely with his care. read more

Holiday Pet Hotel - Marv cleaning the shower! - Pet Sitting Near Me - Encinitas, California

We love Holiday Pet Hotel! Our dog Winnie cannot jump out of the car fast enough when we bring her for daycare or boarding.

We have taken our retriever mix to camp at Holiday since he was a pup, over 7 years now. He is always excited to go. He loves all the staff and play time and exercise w his doggy friends. If I take too long to walk him in from the parking lot, he impatiently wines and chews on his leash, as if he's going to free himself and run in on his own. :) Highly recommend and trust this team. read more

We've been taking our puppies there for over 20 years. They've always been such great caretakers. Even with the recent ownership change, they are amazing. Go HPH! read more

We've boarded here twice so far and both times have been great! On our last trip we showed up with our dog's vaccines one day expired and they were very professional in explaining that they cannot take any pet who is not up to date on vaccines, even if it's just a day. We understood and with our early flight the next morning we were scrambling to get shots ASAP. They girls in the office stayed open an extra 30 minutes so we had time to get the vaccines needed for him to stay and still drop him off that night. This saved our vacation plans over the holiday and we could not be more grateful! Thank you so much. Upon pick up they brought us our boy and he was in great shape! read more

BEWARE! After a three day stay in picking up our Frenchie his high energy love for life personality was missing. Within 30 minutes of leaving I took him to a park and he didn't have interest in chasing the ball which was highly unusual. He was only really thirsty, he drank three whole bottles of water. It's been two whole days and he's really really tired. He also shys away at quick movement. There's no way I can prove it but I feel that he was deeply neglected, possibly screamed at or worse, possibly struck. This is a business that I would never return to and encourage anyone else not to either. read more

We moved out of state, so our pup doesn't go there anymore...but she spent the first 4 years of her life at their daycare. No words for how much we all miss it. Jonathan, Jory, Breana and crew all are so loving and provide the best care. Our dog misses her boyfriend, Marvin, and all of her friends so much. Doggie daycare in TX doesn't have a thing on Holiday Pet Hotel. The people there make such a difference and Chalupa will always consider them family. read more

Super easy online reservation and vaccination upload. Added grooming service was nice and well done. Drop off and pick up were a breeze.

My dog Chip is a very nervous boy. But when he sees we are driving into Holiday Pet Hotel to spend the day at camp he gets excitied. He bolts through the door to greet everyone without a second glance at me! Holiday Pet Hotel has been great for his confidence. read more

wonderful facility. Everyone is caring and kind. the place is always tidy My dog loves it there! read more

We used Holiday for Doggie Day Camp to introduce our dog Ruby to my son's and his girlfriends dog Zoro in a neutral environment. Both dogs had a great time and we hope it will be the start of a fun relationship! Thanks Holiday for helping us with this. read more

I board my dog and cat here now for the last couple years. My dog always comes back happy and never sick. My cat...well she's a cat she is never going to like being boarded But I always get her the corner suite and I know she is getting the best care and really great space. My dog When I drop him off doesn't even look back at me he just runs right back. So I trust this place. Their prices are affordable and when my dog was having a urination issue they called me and helped me deal with it. I highly recommend them. read more

My wife well at the time fiancé and I used holiday pet hotel when we went on our wedding trip, I'm not one to use a dog boarder and let me tell you they were awesome consistentlysending photos of our little guys!!! We will definitely be using them when we travel again read more

We have brought both of our dogs since they were puppies, now 12 and 2. They love camp and boarding, and we have not had this experience anywhere else. There is someone on sight 24/7 so I feel safer in case of emergency.The staff are honestly some of the kindest people I've ever met, and they really love the dogs. read more

They would get zero but you have to put something down to post. Terrible, our dog was thinner, ticks, starving when we picked him up. Horrible raw sore under his mouth. Desk person unprofessional, knew nothing about our dog who was there for 5 days. Not sure how this place is still in business. We should have reported them to authorities. read more

Very disappointed. Our dog (48 lbs) was neglected by the staff and lost 8 lbs in 9 days and almost died. Will NEVER come back here. Friendly front desk staff, but don't know how bad the interior is. We made arrangements to have the staff check our dog's temperature daily. Nothing was done. We had to call and leave messages for two days before they finally answered. They had not taken any temperature and told us everything was fine. When we picked up our dog after 9 days he was emaciated, looked like a skeleton, had swollen ankles and lick spots on all extremities. The staff told us that they had no idea. Fortunately, after 6 weeks of care, our dog survived. We will never go back to this place. We have been customers for 8 years. Things changed in the last year, and not for the better. read more

Dropped off our 1 year old puppy on 11/24 and picked him up on 12/2 for his first stay at Holiday Pet Hotel. We decided to try this place out based on reviews and given the location.. we had to get the influenza vaccine for our dog so he got his second dosage on 11/23 and when they weighed him he was 66 lbs.. he is very healthy and fit. When we picked him up we noticed he lost a lot of weight. You could see his rib bones, hip bones etc. I weighed him when we got home and he is 58 lbs.. he was very lethargic and skittish (not his normal self). 8lbs in a week is very concerning. More than half of the food we supplied was returned and 3 of the 4 cans of dog food was returned. But they conveniently couldn't find the blanket or toys we left for him. I followed up with them and have not heard back to see if he had any issues while he was there.. eating, illness etc.. we were just told he was great while he was there when we picked him up. we were never called or notified of anything while he was there. We spoke with our vet and they said it is concerning as well and asked that we bring him in. I know it's stressful for dogs to be away and might cause them to eat less etc but if this was an issue while we were away they should have notified us and we could have made arrangements to have our dog picked up by family of friends. I trusted that I would drop my dog off in good physical condition and pick him up in good physical condition. Definitely not the case. Communication is key in caring for someone's animal and it doesn't take a lot to notice if a dog you are responsible for watching is not eating or adjusting to their environment. I'm sure our dog will be fine and gain the weight back but very disappointed with our experience given the money we paid. read more

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Visiting from Texas, Holiday Pet Hotel came recommended to day-board my 10 month puppy while we explored San Diego for the day. Check-in due to covid is a little clunky, but the staff that watched my puppy was great! We picked up the dog and he was not traumatized. I believe the reviews and the recommendation that dogs love being here. read more

Holiday Pet Hotel takes good care of my difficult cat when he stays with them. He is uncomfortable with new people and can be bitey, but they don't seem to mind his behavior, and they are genuinely caring. The facility is clean and efficient, and the prices are reasonable. I've never had trouble booking a spot, and the location is convenient, right near the freeway. Highly recommend. read more

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$270 FOR ONE NIGHT. Are you kidding?? The facility is guilty of non disclosure and significant overcharges. When we dropped our dogs off, we were asked if our dogs had been to the facility before. We said one had and one hadn't. We were asked when we would pick up the next day. We said we'd be there before close. Nothing was ever said about charging us for second night, but they did anyway, as well as a second day of play (when a full day wasn't received) and for duplicative services that were not rendered given our dogs stayed in a shared space. DO NOT TAKE YOUR FURRY FAMILY MEMBERS HERE. read more

My dog Rufus loves Holiday Pet Hotels doggy daycare. He gets really excited when we start to drive into the driveway. He can't wait to get inside. It's obvious that he's had a wonderful day there when I pick him up because he's so happy and exhausted from running around with all the other dogs all day. As for the humans, everyone I've interacted with has been very kind and friendly. read more

We have keeping our beloved dogs at Holiday Pet Hotel since the early 90s. After almost a year of not traveling, it was time to board our elderly dog once again. Unfortunately, our dog Jack developed chronic kidney disease and requires some special care when boarding. I needed to go away for a few weekends, including my son's graduation from college. Holiday Pet Hotel was willing to board him, and was very understanding of his current food and medication regiment. Jack has just spent the past two weekends at Holiday Pet Hotel. They keep a close eye on him, and keep me informed on how he is doing. Despite his health, he comes home happy and playful! I am able to travel now and not worry about our dog. I have full confidence in Holiday Pet Hotel's care for Jack, and know he is getting the best care. The owner Susan, and the front office staff are extremely competent and knowledgeable. I would highly recommend Holiday Pet Hotel for North County folks that need to board their cat or dog when traveling! read more

Holiday Pet Hotel - Jack - Pet Sitting Near Me - Encinitas, California

Truly a Gem. If you are worried about leaving your dog anywhere, rest assured this place will take care of you. My dog has separation anxiety (and so do I with her) and was annoying them every minute of the day for 5 days to send me videos and photos to see how my dog was doing. Each time I called, Lindsey answered right away. Lindsey and staff are extremely kind hearted and helpful. Key words: KIND HEARTED. With this company rest assured your dog will be taken care of. read more

My dog goes to day camp here a few times a week. He loves it and can't wait to get out of the car when we pull up. He's very hyper when he plays but they are patient with him. All staff I've interacted with have been freindly. read more

Our 8 month-old Lab loves coming here. We sign him up for lots of playtime. He goes happy and comes home happy so we are happy. Great place

A great place to leave your pets. I always have no worries when I know my cat is there. Very friendly and caring staff. Definitely recommend. read more

Dropped our dog off for a week in a private kennel, also added on the private play time and bedtime stories. He's friendly but can be iffy with dogs. He was there for a week. When we picked him up everything seemed okay, until the next day when he had bloody diarrhea and started vomiting. This has gone on for a few days now. We took him to the vet and he was diagnosed with colitis and Giardia. The incubation period for Giardia was while he was @ the holiday pet hotel- 5-12 days. Again Ryder was there for 9 days. I was advised to call them and inform them what was going on with my dog. Rylie was instantly rude and argumentative with me and told me I'm the first person to call them about this, so it can't be their place that he got sick from. I wanted to also know how they clean their kennels, I was offended when Rylie was rude to me, as a dog mom whose (2 dogs now) are sick that she would not listen. I asked Rylie to have the manager call me and I have yet to receive a call back. Which is very concerning. I wouldn't want any other dogs to go back home sick like ours. I wouldn't recommend taking your dogs here. Seems like they really don't care. read more

This was our first time using Holiday Pet Hotel. It also will be the last. As in several other reviews, our experience was very similar. The front desk help didn't seem to have answers without going to the back. This immediately was concerning. When I picked up my pup and headed to the car, I noticed a red rash under his neck. I returned to the front office and asked what had happened to my dog. She had to go ask "the back". Upon returning, the receptionist told me it was a "hot spot" and was not a big deal. I asked if my dog was being cared for 6 days which included play time, hadn't anybody noticed and if so why wasn't I notified or told upon picking up. She had no idea! Communication was a fail. This then led me to wonder what sort of care and attention my dog had received for 6 days! The receptionist told me I would get a call the following day from the manager regarding my dissatisfaction. I never got a call! Once we got home I noticed a difference in my dog. He was lethargic, lost weight, hungry and had diarrhea. Never again will I trust this facility with my dog! read more

My dog loves it here. Never had any issues. I feel safe leaving my dog here and that's the main thing for me.

In San Diego for the day and my doggie daycare plan fell through :/ I didn't want to leave my puppy @ the hotel (separation anxiety) for a few hours and tried several people on the Rover app and 3-4 different doggie daycare spots. One place left me on hold for 15 minutes . I called Holiday Pet Hotel and Maryann was very helpful. I dropped my pup at their location (not far off the 5 freeway), completed some quick paperwork and it all worked out. Aretha seemed happy when I picked her up and Julia said she had fun playing with new friends. THANK YOU for coming thru in a pinch. I'll be back on my next visit to SD. read more

Holiday Pet Hotel - Aretha bored @ the hotel before going to Holiday Pet Hotel! - Pet Sitting Near Me - Encinitas, California

Our corgi, Whisky, has been going to Holiday Pet Hotel since she was about 6 months. The staff is wonderful, the facility great for dogs. She goes to camp throughout the year, and boards when we travel. I trust Holiday Pet Hotel! read more

I've been coming here for years and my cat just loves it. So sad, I'm moving out of State and will not be able to have such a trustworthy place to go. The staff is excellent and they go above and beyond. Will miss this place. read more

Picked up our dogs yesterday afternoon from an overnight at the Pet Hotel and discovered one of them has a significant flea infestation (see photo I uploaded separately)I've picked 4 large fast moving fleas off of her this morning. Poor thing. Last time we kenneled our dogs in October the other one came home with a mild case of fleas (we found evidence of fleas, but no actual living fleas). Was willing to over look the first incident, but it seems like this is a pattern. Our dogs are regularly groomed and treated for fleas and ticks with SimpleGuard from the vet. These incidents, after returning from a stay at Holiday Pet Hotel, are the only times we've EVER had to deal with fleas. read more

Holiday Pet Hotel - Significant flea infestation after overnight at Pet Hotel. - Pet Sitting Near Me - Encinitas, California

I am that super nervous dog mom who asks a million questions. Julia the manager was sooo patient answering questions. I took my dog Bruce in for a trial daycare and he did great so I booked 4 days of boarding. i know he was excited to go back since he leaped out of the car and pulled me inside. They kept me updated in his eating and potty and even sent me a photo of him playing with his new friends. I'm so happy I found holiday pet hotel and will be sending Bruce on vacation again soon. read more

Holiday Pet Hotel has served us wonderfully since 1998. The staff are unfailingly polite and warm. They take excellent care of our small dog. You can even take your pet kitty or dog for daycare. I highly recommend Holiday Pet Hotel for when you need a reliable, safe, welcoming hotel to take care of your furry family member! read more

We have boarded our pets here since 2004. Holiday Pet Hotel takes good care of the animals and someone stays overnight. My dog seems happy when she is dropped off here and normally has separation anxiety. We have recommended their boarding facility to others. read more

I've been taking my dog Sabre there since she was a puppy 8 years ago. Sabre's reaction anytime we turn onto Union St is priceless as she is so excited to go see the staff and all her play friends there for Doggy Day Care. Even after a 8 month business move to Seattle she knew that road and was almost jumped out the jeep to run to the door. I often have last minute business meetings that require her to stay the night. As a pet hotel they are super flexible and their AC / Heated indoor / outdoor pens are great in in all seasons. I have to give a special Thank You to Holiday Pet Hotel in Encinitas for taking care of Sabre this week after we were displaced due to a condo fire. You really out did yourselves with not only giving me peace of mind knowing Sabre was safe; but for treating her and I like family. And double thanks for the cute pics! I highly recommend everyone to try Holiday Pet Hotel for your Pets playtime or boarding needs. read more

Holiday Pet Hotel - Pet Sitting Near Me - Encinitas, California

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We have boarded our 1 year old puppy at Holiday Pet Hotel a few times. We have had great service & our puppy is happy to go there. she comes home exhausted which is great! read more