Michelle's two key rings (giant locking carabiners) look like a janitor's, weighing in at 3lbs each. Each key has a fob on it with a name like "Rocky" or "JD," evidence that since 2004, when she founded Coastal Pet Sitters, her world has gone to the dogs...and cats, horses, reptiles, birds, fish, and the "small & furry" (bunnies, Guinea pigs).
A former marketing executive, she knows first-hand how busy working professionals can be, so she tailored her business to accommodate those kinds of lifestyles. She also knows that for many owners, their pets ARE their children, so only the best will do.
That's why she is meticulous with her paperwork. She insists on personally meeting with every single potential client to gather myriad details to ensure that their pet care habits are precisely mirrored while they're out, and that any/all training is gently reinforced for consistency, and she'll suggest pet care improvements.
She's equally as meticulous with her choice of contracted pet sitters, who pass FBI background checks and job-shadow Michelle, and vice-versa, for a period of time before she will allow them to begin working on their own even though they have extensive qualifications and experience.
It should be noted here that "sitting" is a gross misnomer. If a Coastal Pet Sitter walks your dog(s), your dog(s) will be tired. Count on it. Michelle and the other pet sitters have a no-"sniff & stroll" policy (unless, of course, you have an elderly or injured dog). For healthy pooches, only Power Walking (2.2mph at least) is acceptable, faster even if your dog(s) participate(s) in "Boot Camp" to shed pounds/get back in shape. Sitters clock each and every walk to ensure no pet is shorted time. In fact, they often give a few more minutes than contracted. I know first-hand; I walked with Michelle for awhile, and even as cross-country runner, I had a hard time keeping pace with her. For 5'7" Michelle and her equally tall and fit sitters, there's no dog too big (170-200lb. Mastiffs, Wolfhounds, St. Bernards) and no dog too small (7-lb. Yorkies).
Ditto Doggy Day Care and boarding: the 1,750 sq. ft. area looks like a tidy childcare center, painted happily with flowers on the walls, structured with baby gates (puppy rest areas), and complemented by a full kitchen, bath, and laundry facility, all echoing the Zen sounds of water gurgling from both indoor and outdoor fountains and "Animal Planet" that continuously runs softly on the TV in the back playroom, replete with toys, beds and a treadmill. The door to the covered patio remains open so the dogs can feel free to roam anywhere along the exterior with its rocky walk (for sanitary peeing) that leads to a circular grassy area surrounded by chain-link reinforced fences offering a glorious view of rainforest-like gardens (and koi pond), which is so breathtaking, the City of Leucadia would like to feature it in its 2010 Leucadia Garden Walk.
For overnight stays in your home, if one of Michelle's sitters is contracted - a popular choice given that housesitting is included free of charge -- they adhere to the strictest of rules, including not imbibing any of the client's food or drink. They also leave your home cleaner than it was when they arrived, performing light housekeeping, taking out the trash, watering plants, and bringing in mail, etc.
Michelle and her team are extremely communicative with clients who prefer daily text messages, or notes on the counter, especially when medications need to be administered.
As a result of her careful screening, extensive service offerings and loving care for pets, Michelle and her team's high-end "Who's Who List" clients have become extended family, which includes a psychologist, a psychiatrist, surgeons, attorneys, medium- to large-business owners, and senior executives, including a head honcho with Muttropolis (www.muttropolis.com).
Bottom-line: Coastal Pet Sitters = peace of mind. You would be lucky to have them. Your life (and your pets) will be better for it. read more