Schiphol was a disaster. Most flights were canceled. By the time my flight was officially canceled…read moreand I went looking for a hotel room, the hotels closest to the airport were fully booked. I ended up at the Novotel with at least a hundred other stranded travelers. I took a cab from the airport, because there was some problem with the train, but the hotel turned out to be very close to the train. The hotel was inviting. The staff was friendly. My room was clean. The bed was comfortable. The shower was good. I got there too late to eat at the restaurant, but I chatted with a nun while having a drink at the bar, and bought some snacks from the coffee shop in the lobby, In the morning, I took the train back to the airport - the station was a couple blocks from the hotel and only two stops to the airport.

We have a great week staying here very clean all staff are very nice hotel restaurant lobby is very…read moreclean we enjoyed our breakfast every single day

I wasn't sure what I expected until I arrived at the hotel's premises since photos don't always…read moregive an accurate picture. I was pleasantly surprised that it was everything they stated and even more. I felt right at home. Everything was clean, and I felt safe and secure as a solo traveler. I had everything I needed for my first experience in a different country. I even had a complete kitchen, which I hadn't expected. The hotel was connected to a shopping mall with not just one but two different grocery stores. It made it easy to stock up on water, snacks, and other essentials to place in my room during my stay. My first experience with Vladi (front desk staff) put things over the top for me. He was professional, incredibly informative, warm, and congenial. His helpfulness made me feel valued as a person and as a Marriott Bonvoy member. Vladi provided me with a wealth of recommendations throughout my stay and even shared about the President's Birthday weekend festivities, which I knew nothing about when I booked the reservation. Thanks to his guidance, I could navigate and get the lay of the land while I was there. Thank you again. I highly recommend this hotel to others looking to stay in Amsterdam. I made a great choice, and I hope others will agree with what I wrote once they book here.

Normally, I prefer to stay near Centraal because that's where all the action is. But since we were…read moreonly in Amsterdam for one night before going to another part of the Netherlands, I wanted to try the Element here since I have had such a positive experience with Elements back in the U.S. Was fortunate enough to be granted an upgrade to a Superior room before even coming here due to my status. Gotta say that these I love booking these American-style hotels in Europe, because there really is very little difference in the rooms compared to home aside from the European power outlets (and the one in the living room area can accommodate North American and U.K. outlets!). Overall, a very modern and comfortable room and very on par with what I would expect from an Element back home. Maybe a tad smaller, but it is Europe after all. Also not sure why the shower was a half wall/half non-wall design, never been a fan of that. Being an Element, breakfast was included. It's basically a small breakfast buffet in the restaurant that's attached to the hotel. Not bad, but nothing to write home about. Staff here are really friendly, no complaints from me. Check in and check out were very easy. Only issue was that housekeeping doesn't seem to exist at night, so I wasn't able to get some of my requests fulfilled late night. Location is where the hotel lacks a bit. Don't get me wrong, it's in a great neighborhood in the Zuidas Business District. It's attached to the Gelderlandplein shopping mall, which has an Albert Hejin and several stores in there. Hell, it's across from an international school. But aside from that, the hotel is basically surrounded by residential and office buildings. The closest Metro stop that gets into Centraal area is a 15 minute walk away. This is an issue as well since Uber hasn't been particularly reliable in Amsterdam unless you are near Centraal. Made me feel very isolated. Not sure how much parking is because I was on vacation. Same for knowing where the gym is, I wasn't about to hit the gym since I was on vacation. Although it's not super new, the hotel is very well kept. Only shame is that it's so far from the Metro. Otherwise, I would be more willing to stay here in the future.

3.5 and rounded up. Overall very good facilities if you are a solo traveler, or a couple that is…read moreokay with this setup. I say this because all rooms have a clear glass shower in the middle of the room and toilet is also placed within frosted glass sliding doors (see pics). Approaching the hotel, it's very conveniently located for public transit, about 6-7 minutes walk from the Amsterdam Zuid train and metro station, where trams and buses also stop. The area directly around the hotel is mostly residential so street parking is also available. A ramp or a few stairs lead down to the front entrance, and a Jeff Koons balloon dog statue greets you in the foyer, followed to the left by a casual table set up of self-check-in, semi-assisted with friendly staff that come over if they see you looking confused. I appreciated that the entire process was pretty simple, at each iPad station you scan your own key card from a stash of cards to work for your room, also you're allowed to check-in early as long as a room is available. I arrived at 10am and was able to go up to my room right away which was a plus. The rest of the lobby area consists of plenty of seating, a couple dining tables with benches around a central bar/kitchen area, where snacks, drinks (alcoholic and non) and light meals area available to order. Filtered tap or sparkling water also available for all customers to self-serve fill up glass jugs and bring up to your room. Shared co-working and lounge spaces in the lobby were also very colorful and stylish. Staff are willing and able to help with inquiries. The hallways and my room were pretty clean, I wiped a little dust off the desk and bathroom shelves. The bed is very comfortable, (and probably this and the relative ease of public transit are the reasons I would stay here again,) king sized though it's against the window. Pillows were better than most hotels I've recently stayed at. Control for the thermostat, TV, lights, blinds (both day blinds and blackout blinds) are controlled via iPad. TV controls were a bit temperamental, sometimes it wouldn't work or there was a lag, the TV shut off a couple times and I couldn't turn it back on. WiFi was consistent and strong. If you're not familiar with Citizen M they incorporate a lot of witty/humorous content in their presentation so expect to see some of this in the signs and branding around the hotel. Getting to the parts I really didn't like: 1) the lack of privacy by using a glass shower with white curtains that are basically see-thru, and toilet incorporated into the room--really convenient if you're staying with a friend and you want to see them nude, or hear their bathroom functions. For the rest of us, well...not as much. 2) very nice to have a rainforest shower in a small room like this, however aside from aforementioned privacy issues, it's hard to clean and even with good ventilation the humidity will get caught in the shower, resulting in black mold in the sliding shower door tracks both above and below. 3) because the sink is also in the middle of the room, whenever you use it, water inevitably splashes out even being very careful, so you have to wipe it up to avoid tracking dirt and dust all around the room. 4) the room is quite small so if you have anything more than a carryon suitcase there's not much room to open your luggage, also very minimal hanger space, just a few hooks and a few hangers provided. 5) safe in my room didn't work. I kept things locked in my suitcase and was ok. 6) only two outlets in the room, which can be a challenge if you have more than one person needing to charge a few items overnight at the same time. 7) whenever I entered the room the window blinds would automatically open, which I found annoying bc I would have to close them again. The room I was in faced other residential buildings so I didn't particularly want people seeing into my room. 8) last but not least, I'm not sure who decided to place the toilet paper roll dispenser on the the left upper side edge of a toilet with an abnormally high back--imagine trying to reach a foot over your left shoulder or contorting your body at an extremely unnatural bent-over angle to reach and tear off the necessary several squares each time after you use the bathroom...sigh. Or maybe this toilet paper dispenser was built for tall people, not us with the short arms. For some the positives might balance out the negatives, which was generally the case with my stay, and I would consider staying again. However I would also check what other hotels are available next time before booking this as a back up.

I needed a place to sleep after staying out late in Amsterdam, with an early flight the next…read moremorning. The train took me to Schipol, and this was a quick walk away. The lobby was very corporate looking, with few other guests around. What I liked was the room, very compact like a ship's cabin, with all the amenities hidden away efficiently, no space to waste. The width of the room was the length of the bed. It was all very clean, and the price was right. But my favorite part was the hooker doll on the bed! She was so cute!

My wife and I stayed here for a weekend away. It was great! The buildings are beautiful, room…read moreservice was spectacular. They have lenticular 3d wall paper.

Great location but still quiet and restful (never heard crowds of drunken tourists once). Rooms are…read moretasteful and very comfortable. But the best part is probably the service. They truly went above and beyond to make sure I was happy, comfortable, and safe. They honestly felt like friends by the end of my stay. Can't recommend this hotel enough.

Interesting not to say stunning architecture by Reinier de Graaf. The hotel was overall a good…read moreplace to stay despite it not being near the center. But the metro made it actually very easy. The check-in was terrible as I had a confirmed upgrade and a confirmed early check-in but guess what: an early check-in for the upgrade did not exist. The ultimate room was very nice, spacious, well designed, comfortable bed. The including morning breakfast had a lot of items but nothing was particularly outstanding. Alltogether, it was a good place to stay and a place associated with wonderful memories.

I had the pleasure of staying in this Art project turned hotel recently. The architecture is quite…read moresomething, as are many buildings in Amsterdam. Our group of 50 booked it out, and the entire hotel is quite beautiful. Centrally located across from the Convention Center and near the Metro, we found it very convenient for our four day stay. The staff were friendly, and efficient checking our group in on the second floor; brilliant. The rooms are interesting: long hallway into a room with two single beds right next to one another. There were two of us (women) and it was a bit cozy. There are many amenities: including a lovely espresso machine to start the day before you head up to the 17th floor, gorgeous view for a spectacular breakfast buffet. The staff are very friendly, but if you don't tell them while you are away from the table gathering more goodies they will clear your table in a blink. Happened to me twice, before I got wise. The buffet includes everything you could hope or imagine for breakfast which is my favorite meal of the day. A waffle bar, granola bar, glass shelves display of charcuterie, English breakfast complete with scrambled eggs, beans, tomatoes and sausages. Two capuchino stations, one completely plant based, and you can make as many as you like. If you prefer to take food with you, that is an option as well. The hotel has a restaurant, and a lovely bar. Food at the restaurant has a limited menu but there are many eateries near by to choose from for dinner. My only comment to improve my stay I would have liked to have had a luggage rack as my large suitcase had to go on the floor. This is a boutique hotel I don't think most of their guests bring a great deal of luggage. The bathroom was beautiful with a raindrop shower in a wonderful glass enclosed area. You need to utilize the door to the hallway if you want to keep the water in the shower. Lots of warm comfy towels are available if you ask for them. There is also a towel warmer on the wall. Nice touch. I am not completely sure how this hotel compares price wise with others but its uniqueness in decor makes it stand out. For artist enthusiasts be sure to check out the second floor; lots of places to sit and enjoy your stay while enjoying the decor.

I stayed at the Hoxton in Amsterdam for three nights and, at around $600 a night, I was expecting a…read morebit more. The best part of the stay was definitely the front desk staff. Everyone I interacted with there was professional, helpful, and friendly. Unfortunately, the good service at the front desk didn't extend to the rest of the hotel. The bar and Lotti's restaurant were both consistently understaffed, and the service was extremely slow. Lotti's also seemed to be out of a lot of the main dishes, even though the menu is already pretty limited. As for the rooms, they were okay, but felt a little worn and could really use some updating. Nothing terrible, but for what the hotel charges, I think you should be able to expect a bit more comfort and quality. After checking out the W Hotel nearby, which was much nicer for a similar price, I couldn't help but feel disappointed. For nearly $4500 after taxes for three nights in two rooms at the Hoxton, I honestly felt a bit cheated. Again, the front desk team deserves credit, but overall, I think the Hoxton needs to step up its game to justify these rates.

Back again as we are once a year. My previous review is accurate - we really like the ambiance -…read morerelaxed but on their game. Love the connivence of an on-site excellent bar and restaurant. Great staff, all pleasant and helpful. Rooms are comfy. Love the place!

Check-in was smooth, we didn't receive any upgrade or welcome amenity (this is not guaranteed, of…read morecourse) but also no effort was made to place our three rooms together. The hotel was reasonably clean, but housekeeping was inconsistent--limited mostly to just making the bed, and the bathroom wasn't refreshed. The location was good, although not in the city center, it's very close to the Zuid metro station. While in our room, housekeeping somehow damaged my electric toothbrush, which was unsettling given that the bathroom wasn't even cleaned. When I brought this to the manager's attention, she was defensive and insisted they would need a receipt and to speak with staff before even considering compensation. At that point, it didn't feel worth pursuing. Overall, it was an average stay. Nothing was terrible, but with other hotels offering equal or better service for a similar price, I would explore other options next time.

Lovely modern hotel. The lobby area is inviting and dark (without being overly dark). At the check…read morein counter, the backdrop is leather suitcase, and artfully designed. I really enjoyed my room and stay at the hotel overall. The interior of the room is luxurious and the bed is comfortable as typical for Crown Plaza hotel. Each room offer tea and coffee, and I really like the tea selection and quality of tea they offered. The bathroom is bright, spacious and modern. The hotel is about a 5 minute walk to the metro Amsterdam Zuid. Staff was professional. This area is more of a business area, close by there are some good eats including Breakfast Club and Circl restaurant, as well as a market just 3 minutes away!

Stayed here over the holidays and it was the perfect home base for exploring Amsterdam. The…read morelocation is incredibly convenient--steps from trams and buses, close to the major museums, and within walking distance of high-end shopping like Chanel, Hermès, and Louis Vuitton. The hotel is very family-friendly, which made traveling with kids easy and stress-free. One of the biggest perks was the M Club Lounge, which offers daily breakfast and a comfortable space to recharge between sightseeing. Service was excellent from the start--we arrived early after an overnight flight and were pleasantly surprised to be checked in early, which made a huge difference after traveling. Clean rooms, great amenities, and an unbeatable location. Would absolutely stay here again, especially for a family trip or a holiday visit to Amsterdam.

Location is the star here. It's an easy walk to the Museum Quarter, The Nine Streets, the Albert…read moreCuyp Market for killer stroopwafels at Rudi's, and an excellent small-boat canal tour at Rederij De Wester. Rooms are small; if you crave space, book a junior suite. The M Club offers good breakfast options; evenings are hit-and-miss. The food at in-house Bar TWLV was much better. Concierge Boyd is a rock star - well informed and hugely helpful for whatever you need around town.

We stayed here as a complimentary hotel from KLM because our flight got delayed. The hotel was…read moreactually very nice, the stay was comfortable. Wifi connection was strong and super fast. They have a pool that is open until 10 pm. For food, we also had dinner complimentary for being "stranded passengers". The menu was smaller for us but actually tasted very good. The restaurant is beautiful and the athmosphere was nice. Service was a bit slow but since it was free, no complaints there. Service was good as well, everyone was friendly and made us feel welcome. Overall a great stay.

I am super disappointed! I was looking forward to the booking I had make earlier this month. I am…read moretraveling in SEPTEMBER with two friend and life happens and have to reschedule for the week before. I reached out to the hotel and let them know I would still be coming and are super interested. They had no sympathy and denied my being able to modify. I wasn't trying to cancel I wanted to modify the dates and even add 2 more to my booking. Such a shame. Now I have to still pay for a stay I won't be able to make because life happened! Don't recommend since they don't seem to care about life situations!