I have a huge leak spraying under my home like Niagra falls for over a month. Cost me an extra 100…read moredollars. Sub sends me a paper that says we noticed your water usage was way more than normal call if you need any help. So I call and the lady can give me no help or information at all but to send somebody out to look. I already know where the leak is. I couldn't believe it. So they would send somebody out to go oh there's the leak, unfortunately I can't help you or be of any service whatsoever, I can't even recommend a plumber. Wtf

I had to move to Eugene for personal reasons, but one thing I liked about my time in Springfield…read morewas my electric utility service. I felt that they were reasonably priced, and I really liked it that I was able to pay online, and it was easy to do! I would love to see public utilities in more places (which is not likely to happen very soon in super urban areas)!

I dealt with Reynolds Electric a couple times over the last week, and it was a great experience. My…read morefather in-law originally called them for me, so I had no choice in using them or an opinion. But to be honest, I wouldn't have known who to call myself. They showed up within an hour of my father in-law calling to do the estimate. We lost power to a solid 50% of the house, and desperately needed it fixed. Doug was the electrician who came out, and quickly figured out the problem. He talked to us and explained it all. Although electricity isn't my specialty, so I'm not sure exactly what he did. Which is fine by me too. Lol. He fixed the problem, and that's what I care about. They had to do some digging, which is a different company and billed separately. But they have contracted companies they use for digging, plumbing, and a couple other things, as I understood it. So they take care of that for you and coordinating schedules, and such. This makes it easy for the homeowner to skip dealing with that. Electrical issues are stressful enough, and them handling the additional contractors is just an extra weight lifted. My *only* complaint is it took time to schedule the digging company. But honestly, it wasn't bad. Waiting any length of time just sucks when you have no stove or hot water. So a few days feels more like a few years. Plus patience is not one of my strongest personality traits anyway. Diggers showed up and they were also great. Super nice, personable guys who didn't mind questions, conversation, watching, nothing bothered them. Once the digging was done, and the actual electric work started, it only took a few hours. Doug stuck around so I could test everything once it was done too. He really made a stressful time just a little bit easier, and there is always something to be said for that. I have to say that I really appreciate the organization and patience. My in-law's were paying for everything, but my husband and I own our home, and I was the only one home. So they ended up calling and texting three different people about everything and handled it well. They seem ridiculously expensive when getting the estimate, I won't lie. There was some definite sticker shock there. But after seeing the work actually done first hand, and experiencing the customer service provided, it was absolutely worth the price. It's rare I'm proved wrong like that, but it definitely happened in this case. After this experience, Reynolds is the only electrical company I will call as long as I live in Eugene/Springfield area. They made a legit impression, and I'm really happy with their work. Review 27 of 2025.

As the Past President of ASID Northern CA, with over 25 years of experience as a professional…read moreinterior designer, and a college professor, I can honestly say this is THE most unprofessional business I have EVER dealt with. They failed to pull permits, dropped my high end whirlpool and broke it, burned my walls and floor, did not center fixtures properly, reversed hot and cold, and TWICE offered BAIT AND SWITCH LOAN TERMS through a company they recommended and referred called, "Service Finance Company". I would NOT recommend these companies to ANYONE!!! They are dishonest, and never keep their word!!! The absolute WORST!!!!!!!!!!!!!!!!!!!!!!!!

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Matt from Petersens Plumbing worked with me this morning regarding the parts necessary for me to…read moreupdate all bathroom fixtures. He was kind and supportive and accurately assessed the particular parts I would need in order to do the job. The parts have been ordered and I look forward to having him come back to install everything. This is the second time Matt has performed plumbing work - he is excellent at what he does!

This place is god awful…read more The garbage man goes out of his way to flip my garbage can upside down after he empties it. I am sorry I diservice you with my trash. Try to call and you can only get their voicemail with no response. I would go with their competitor at any cost.

So far this company has no stars in my book! I have called 4 times and still haven't received a…read morecall back. I guess they don't need anymore customers.

When you visit it, the Shelton-McMurphey-Johnson House comes alive with history. Here, you'll get…read moresome good insights into some strong women's lives. Tip: The stairs are steep so be aware; they're not recommended for small children or people with mobility issues. When you ascend to the attic, you'll find an impressive replica of the house, and also a nice collection of war memorabilia (Swords, flags, photos, medical instruments, etc.). We very much enjoyed learning more about the history of Eugene; the docents were both friendly and knowledgeable. The furnishings and architecture are from a different time and the tour was informative.

Read a review from 3 years ago and it said it was only $6 to get in and guess what? It's still only…read more$6 to get in! The docent was a very kind and friendly lady who knew the most about Aida but knew something about all of them. I appreciate her honesty when we asked a wished didn't know she would tell us she was not sure but would offer a maybe because... or probably because.... She pointed out what pieces of furniture were original to the home and explained how the rest were donated. So much history! She said the last lady who owned the home was raised in the Campbell House Inn which is actually where we stayed! I didn't take a bunch of photos as I was enjoying the moment and listening to the docent tell us the history of the home. Also many other people have posted great photos here already so no point in being redundant. The docent said it is decorated for Christmas during the holidays and recommended to visit it if I'm the area during that time. The theme was weddings do when we visited as the docent explained that someone had donated a tremendous amount of wedding gowns to the museum.